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Aws Cloud Support Jobs (NOW HIRING)

Symmetrio

Cloud Support Engineer

The Cloud Support Engineer will diagnose incidents and cases (SaaS application, AWS cloud infrastructure, customer network connectivity, etc.) and coordinate seamlessly with customer and internal ...

Apex Systems

DevOps Engineer - AWS Cloud Support

Tampa, FL · On-site

$48 - $65.75/hr

Job#: 3049263 DevOps Engineer - AWS Cloud Support Location: Tampa, Dallas, or Jersey City (Hybrid) Role Overview We are seeking a senior DevOps Engineer with a strong background in software ...

Neos Consulting

AWS Cloud Architect

Austin, TX · On-site

$64.25 - $84.25/hr

Minimum Yrs of Experience, Skills, and Qualifications 4-7 years of experience in cloud, infrastructure, or systems engineering 2+ years of hands-on experience supporting AWS environments Experience ...

NS IT Solutions

AWS Cloud Architect

Charlotte, NC · On-site

$55 - $60/hr

Support Generative AI/LLM solutions, RAG & enterprise AI use cases * Evaluate and leverage Amazon Bedrock and other AWS AI services * Ensure cloud security, scalability, performance & cost ...

Caelum Research Corporation

PA · On-site

$53.25 - $71.25/hr

AWS Cloud Engineer Job Summary The AWS Cloud Engineer is responsible for designing, implementing ... Troubleshooting & Support * Diagnose and resolve AWS infrastructure and service-related issues.

Alpha Consulting Corp.

AWS Cloud Engineer

Minneapolis, MN · On-site

$58.25 - $77.75/hr

... Support cloud migration and modernization projects. • Conduct performance testing and capacity planning. Qualifications : Required : • Must Have 7+ years of experience in Amazon Web Service(AWS ...

Staffingine LLC

AWS cloud architect

Boston, MA · On-site

$70.25 - $92.25/hr

AWS cloud architect Job Location: Boston, MA Job Type: Contract * Cloud Architecture Design ... Support containerization Docker Kubernetes and serverless architectures * Performance Governance

Koniag, Inc.

AWS Cloud Architect

Washington, DC · On-site

$140K - $190K/yr

The AWS Cloud Architect will act as the primary technical SME for AWS architecture, strategy, design, and ongoing support across enterprise programs. This individual will be responsible for designing ...

Maximus

AWS Cloud Engineer

Arlington, VA · On-site

$64.25 - $85.75/hr

The AWS Cloud Engineer will be responsible for designing, implementing, maintaining, and optimizing secure cloud infrastructure supporting mission-critical Department of Defense operations. This role ...

Scalence L.L.C.

AWS Cloud Engineer

Minneapolis, MN · On-site

$58.25 - $77.75/hr

... Support cloud migration and modernization projects. • Conduct performance testing and capacity planning. Qualifications : Required : • 7+ years of experience in Amazon Web Service(AWS) Cloud ...

kgs

AWS Cloud Architect

Washington, DC

$73.25 - $96.25/hr

The AWS Cloud Architect will act as the primary technical SME for AWS architecture, strategy, design, and ongoing support across enterprise programs. This individual will be responsible for designing ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Provide Tier 1/Tier 2 support for AWS cloud infrastructure and production applications. * Administer cloud platforms including Snowflake, MongoDB Atlas, and Confluent Cloud. * Monitor and respond to ...

Kayla's HR Co

AWS Cloud Engineer

Lebanon, TN · On-site

$53.50 - $71.50/hr

AWS Cloud Engineer - AWS Cloud Engineer Location: Lebanon, Tennessee 37090 Work Arrangement: On ... Collaborate with development teams to support application deployment and integration * Maintain ...

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Aws Cloud Support information

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How much do aws cloud support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for aws cloud support in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is an AWS Cloud Support engineer?

An AWS Cloud Support Engineer is an IT professional who provides technical assistance and troubleshooting for customers using Amazon Web Services (AWS) cloud products. They help resolve issues related to cloud infrastructure, networking, security, and application deployment. These engineers also assist customers in optimizing their AWS usage and understanding best practices. Their role often involves diagnosing problems, guiding clients through solutions, and escalating complex issues to specialized teams if necessary.

How does an AWS Cloud Support role typically interact with customers and internal engineering teams?

As an AWS Cloud Support professional, you will frequently engage with customers to troubleshoot technical issues, provide guidance on best practices, and ensure their cloud environments run smoothly. You will also collaborate closely with internal engineering teams to escalate complex problems, relay customer feedback, and contribute to product improvements. This role requires strong communication skills and the ability to translate technical concepts between customers and engineers, making collaboration and problem-solving key aspects of your daily responsibilities.

What are the key skills and qualifications needed to thrive as an AWS Cloud Support professional, and why are they important?

To thrive as an AWS Cloud Support professional, you need a strong understanding of cloud computing concepts, networking, operating systems, and troubleshooting, often backed by a relevant degree or AWS certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator. Familiarity with AWS services (EC2, S3, RDS), infrastructure-as-code tools like CloudFormation, and ticketing or monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help professionals address client issues efficiently and explain complex technical concepts clearly. These skills and qualifications are critical for ensuring clients receive reliable, effective support and for maintaining robust, scalable cloud environments.

What is the difference between Aws Cloud Support vs Cloud Support Engineer?

AspectAws Cloud SupportCloud Support Engineer
CertificationsAWS Certified Cloud Support or related AWS certificationsTypically AWS certifications, plus general cloud support certifications
Work EnvironmentPrimarily AWS support centers, remote support, cloud environmentsSupport teams within cloud service providers or IT departments, cloud environments
Employer & IndustryAmazon Web Services, cloud service providers, tech companiesIT firms, cloud service providers, enterprise IT teams

Both roles focus on supporting cloud services, with Aws Cloud Support specifically centered on AWS platforms. Cloud Support Engineers may work across multiple cloud platforms and often have broader technical responsibilities. While both roles require cloud knowledge and certifications, Aws Cloud Support is more specialized in AWS support services, whereas Cloud Support Engineers may handle diverse cloud environments.

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Aws Cloud Support jobs near you
Infographic showing various Aws Cloud Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

AWS Cloud /Production Support (L1 L2) - SRE, Terraform, IAM, Python 12+ Mths Cont, Seattle, WA

Seattle, WA • On-site

Zen & Art
IT Services • 201 - 500 employees
Learn more about Zen & Artexternal

$63.50 - $84.75/hr

Other

Posted 21 days ago

Key responsibilities

  • Provide Tier 1/Tier 2 support, incident management, and request fulfillment for AWS cloud infrastructure supporting over 100 production applications

  • Administer SaaS platforms such as Snowflake, MongoDB Atlas, and Confluent Cloud, including onboarding, access management, monitoring, and security support

  • Support cloud backup, recovery operations, and implement monitoring and security policies for cloud platforms

Job description

AWS Cloud Support/Production Support (L1 L2) - SRE, Terraform, IAM, Python 12+ Mths Cont, Seattle, WA

Job id: JPC 3588

Level : Level 3 (6+ Yrs of Exp, 3+ yrs of relevant AWS Production Support Exp)

Location: Seattle WA (Onsite- 3 days a week, Hybrid Role)

Interview Type: Final Round Inperson, Locals within commuting distance encoruaged to apply

Duration:

Position Description

Title: Cloud Support Engineer, Monitoring, IAM, Backups, Recovery, Incident mgmt Seattle WA, 12 Months cont

Reports to: Principal Technical Product Owner, VP Cloud

Basic Purpose:

The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric's AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.

This role provides frontline operational support for Parametric's cloud environment including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.

Primary Responsibilities:

  • Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Client's Cloud infrastructure supporting 100+ production AWS applications
  • Administer Clients SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
  • Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
  • Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
  • Support Identity and Access Management across AWS and SaaS platforms
  • Implement centralized observability and monitoring for supported platforms
  • Perform Cloud backup and recovery operations for production applications
  • Assist with implementation and enforcement of Cloud Security policies and guardrails
  • Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
  • Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
  • Support Parametric's data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
  • Create and maintain documentation related to cloud operations, support processes, and platform configurations
  • Mentor junior team members on secure Cloud Operations practices and IaC
  • Stay current with industry trends and drive continuous improvement in cloud operations

Job Requirements:

  • AWS Cloud Architect Associate certification or equivalent
  • 3+ years' hands-on AWS Support experience
  • 6+ years hands-on experience in Information Technology roles
  • Strong knowledge of Terraform, Python, and source control (Github)
  • Knowledge of Identity and Access Management technologies and best practices
  • Experience with Agile methodologies and tooling (Jira)
  • Familiarity with cross-cloud monitoring solutions (DataDog preferred)
  • Cloud Incident Management experience and ability to participate in on-call rotation
  • Experience with backup and recovery tooling (AWS Backup preferred)
  • Experience working in Linux/UNIX
  • Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

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