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Aws Cloud Support Associate Jobs (NOW HIRING)

Symmetrio

Cloud Support Engineer

The Cloud Support Engineer will be a trusted technical face to our customer's stakeholders ... AWS Certified Advanced Networking - Specialty OR AWS Certified SysOps Administrator - Associate ...

Staffingine LLC

AWS cloud architect

Boston, MA · On-site

$70.25 - $92.25/hr

Support containerization Docker Kubernetes and serverless architectures * Performance Governance ... AWS certifications eg AWS Certified Solutions Architect Associate Professional are highly desirable ...

Saic

AWS Cloud Engineer

Shiloh, IL · On-site

$52 - $69.50/hr

Support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate ... AWS Cloud Engineer Certification. * At least one of the following IAT Level II certifications:

Caelum Research Corporation

PA · On-site

$53.25 - $71.25/hr

Troubleshooting & Support * Diagnose and resolve AWS infrastructure and service-related issues ... AWS Certified Solutions Architect - Associate * AWS Certified DevOps Engineer - Professional * *AWS ...

Radyant Inc.

AWS Cloud Specialist

Washington, DC · On-site

$63 - $84.25/hr

Maintaining an existing, production AWS cloud architecture supporting three applications * Moving ... AWS Solutions Architect Associate * Local to Washington DC Metro Area (Ft. Belvoir) Required ...

kgs

AWS Cloud Architect

Washington, DC · On-site

$73.25 - $96.25/hr

Develop and maintain Bash and/or Python scripts to support automation, deployment, and ... AWS Certified Developer - Associate certification. * Active Secret Clearance or higher. Desired:

Converge Resources

AWS Cloud Engineer

Fort Worth, TX · On-site

$53.50 - $71.50/hr

Financial Services / Banking We are seeking an experienced AWS Cloud Engineer to support the design ... Architect - Associate or Professional, AWS Certified SysOps Administrator - Associate, AWS ...

Apex Systems

DevOps Engineer - AWS Cloud Support

Tampa, FL · On-site

$48 - $65.75/hr

Job#: 3049263 DevOps Engineer - AWS Cloud Support Location: Tampa, Dallas, or Jersey City (Hybrid) Role Overview We are seeking a senior DevOps Engineer with a strong background in software ...

Koniag, Inc.

AWS Cloud Architect

Washington, DC · On-site

$140K - $190K/yr

Develop and maintain Bash and/or Python scripts to support automation, deployment, and ... AWS Certified Developer - Associate certification. * Active Secret Clearance or higher. Desired:

kgs

AWS Cloud Architect

Washington, DC · On-site

$73.25 - $96.25/hr

Develop and maintain Bash and/or Python scripts to support automation, deployment, and ... AWS Certified Developer - Associate certification. * Active Secret Clearance or higher. Desired:

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Cloud Support Engineer Location: Seattle, WA (Hybrid, 3 Days Onsite) Seeking a Cloud Operations ... AWS Solutions Architect Associate certification or equivalent experience. * Strong experience with ...

NS IT Solutions

AWS Cloud Architect

Charlotte, NC · On-site

$55 - $60/hr

Support Generative AI/LLM solutions, RAG & enterprise AI use cases * Evaluate and leverage Amazon Bedrock and other AWS AI services * Ensure cloud security, scalability, performance & cost ...

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Aws Cloud Support Associate information

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How much do aws cloud support associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for aws cloud support associate in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What does an AWS Cloud Support Associate do?

An AWS Cloud Support Associate is responsible for helping customers troubleshoot technical issues related to Amazon Web Services (AWS) products and services. They provide support via phone, chat, or email to resolve problems, answer questions, and guide users in configuring and optimizing their cloud environments. These associates also escalate complex cases to higher-level engineers and contribute to documentation and knowledge bases. Their goal is to ensure customers have a smooth and positive experience using AWS.

What are the key skills and qualifications needed to thrive as an AWS Cloud Support Associate?

To thrive as an AWS Cloud Support Associate, you need a strong understanding of cloud computing concepts, networking, Linux/Windows administration, and typically a bachelor's degree in computer science or a related field. Familiarity with AWS services, ticketing systems, and relevant certifications like AWS Certified Solutions Architect – Associate are highly valued. Exceptional problem-solving abilities, communication skills, and customer-centricity help you stand out in this role. These skills ensure efficient troubleshooting, clear guidance to customers, and the delivery of reliable cloud solutions.

How does an AWS Cloud Support Associate typically collaborate with other teams to resolve customer issues?

As an AWS Cloud Support Associate, you’ll frequently work cross-functionally with engineering, operations, and product teams to troubleshoot and resolve customer issues. While you serve as the initial point of contact for technical inquiries, complex cases often require escalation or collaboration with subject matter experts. Regular communication and documentation are key, as you’ll relay customer feedback and technical findings to relevant teams to improve products and services. This collaborative approach not only helps resolve issues efficiently but also offers you valuable exposure to various AWS services and internal processes.

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Infographic showing various Aws Cloud Support Associate job openings in the United States as of September 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 60% In-person, 20% Hybrid, and 20% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

AWS Cloud /Production Support (L1 L2) - SRE, Terraform, IAM, Python 12+ Mths Cont, Seattle, WA

Seattle, WA • On-site

Zen & Art
IT Services • 201 - 500 employees
Learn more about Zen & Artexternal

$63.50 - $84.75/hr

Other

Posted 16 days ago

Key responsibilities

  • Provide Tier 1/Tier 2 support, incident management, and request fulfillment for AWS cloud infrastructure supporting over 100 production applications

  • Administer SaaS platforms such as Snowflake, MongoDB Atlas, and Confluent Cloud, including onboarding, access management, monitoring, and security support

  • Support cloud backup, recovery operations, and implement monitoring and security policies for cloud platforms

Job description

AWS Cloud Support/Production Support (L1 L2) - SRE, Terraform, IAM, Python 12+ Mths Cont, Seattle, WA

Job id: JPC 3588

Level : Level 3 (6+ Yrs of Exp, 3+ yrs of relevant AWS Production Support Exp)

Location: Seattle WA (Onsite- 3 days a week, Hybrid Role)

Interview Type: Final Round Inperson, Locals within commuting distance encoruaged to apply

Duration:

Position Description

Title: Cloud Support Engineer, Monitoring, IAM, Backups, Recovery, Incident mgmt Seattle WA, 12 Months cont

Reports to: Principal Technical Product Owner, VP Cloud

Basic Purpose:

The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric's AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.

This role provides frontline operational support for Parametric's cloud environment including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.

Primary Responsibilities:

  • Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Client's Cloud infrastructure supporting 100+ production AWS applications
  • Administer Clients SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
  • Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
  • Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
  • Support Identity and Access Management across AWS and SaaS platforms
  • Implement centralized observability and monitoring for supported platforms
  • Perform Cloud backup and recovery operations for production applications
  • Assist with implementation and enforcement of Cloud Security policies and guardrails
  • Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
  • Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
  • Support Parametric's data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
  • Create and maintain documentation related to cloud operations, support processes, and platform configurations
  • Mentor junior team members on secure Cloud Operations practices and IaC
  • Stay current with industry trends and drive continuous improvement in cloud operations

Job Requirements:

  • AWS Cloud Architect Associate certification or equivalent
  • 3+ years' hands-on AWS Support experience
  • 6+ years hands-on experience in Information Technology roles
  • Strong knowledge of Terraform, Python, and source control (Github)
  • Knowledge of Identity and Access Management technologies and best practices
  • Experience with Agile methodologies and tooling (Jira)
  • Familiarity with cross-cloud monitoring solutions (DataDog preferred)
  • Cloud Incident Management experience and ability to participate in on-call rotation
  • Experience with backup and recovery tooling (AWS Backup preferred)
  • Experience working in Linux/UNIX
  • Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

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