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Amazon Cloud Support Engineer Jobs (NOW HIRING)

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Cloud at Work

Cloud Support Engineer

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud@Work clients across hosted desktop, server, network, identity, backup, and application-adjacent ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to our customers, diagnosing and troubleshooting our AWS hosting environment and supporting clients with ...

BNY

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

BNY

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

BNY

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

BNY Mellon

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

The AES Group

Cloud Support Engineer

San Jose, CA · On-site

Role: Cloud Support Engineer Loc: San Jose, CA (hybrid) Let's create our future together at The AES Group! About The AES Group: The AES Group is a premier technology and engineering consulting ...

BNY

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

BNY Mellon

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Radiansys Inc.

Cloud Support Engineer

San Ramon, CA · On-site

The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

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All JobsAmazon Cloud Support Engineer Jobs

Amazon Cloud Support Engineer information

See salary details

$16

$39

$68

How much do amazon cloud support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for amazon cloud support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?

AspectAmazon Cloud Support EngineerCloud Support Specialist
Required CredentialsAWS certifications, technical degreesCertifications vary, often AWS or cloud platform-specific
Work EnvironmentCustomer support, troubleshooting cloud issues, technical assistanceTechnical support, issue resolution, customer communication
Employer & Industry UsagePrimarily in cloud service providers, tech companiesIn IT service firms, cloud service providers
Common Search & ComparisonYesYes

The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.

What does an Amazon Cloud Support Engineer do?

An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.

What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?

To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.

What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?

Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.
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Amazon Cloud Support Engineer jobs near you
Infographic showing various Amazon Cloud Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Cloud Support Engineer

Piper Companies

Reston, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Cloud Support Engineer
Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues

Required Skills:
  • Active Top Secret security clearance
  • Experience with cloud technologies such as Microsoft Azure
  • Experience with scripting languages such as Bash

Compensation:
• Up to $100,000
• Medical, Dental, Vision, 401k, paid time off, and holidays

Apply