Cloud Support Engineer
Tempe, AZ · On-site
$54.25 - $72.50/hr
In the role of Cloud Support Engineer, you will collaborate with internal and client teams to ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Tempe, AZ · On-site
$54.25 - $72.50/hr
In the role of Cloud Support Engineer, you will collaborate with internal and client teams to ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Plano, TX · On-site
$53.75 - $71.75/hr
The Cloud Support Engineer will be responsible for collaborating with teams to resolve complex ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Plano, TX · On-site
$53.75 - $71.75/hr
The Cloud Support Engineer will be responsible for collaborating with teams to resolve complex ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Austin, TX · On-site
$55.25 - $73.75/hr
Cloud Support Engineer Austin TX Long Term Role Level # of Worker Skill sets - MUST HAVE Skill sets - Nice to Have Cloud Support Engineer Mid (3-7 yrs) 2 • Cloud Security, SaaS, AWS, • Network ...
Cloud Support Engineer
Austin, TX · On-site
$55.25 - $73.75/hr
Cloud Support Engineer Austin TX Long Term Role Level # of Worker Skill sets - MUST HAVE Skill sets - Nice to Have Cloud Support Engineer Mid (3-7 yrs) 2 • Cloud Security, SaaS, AWS, • Network ...
Cloud Support Engineer
Raleigh, NC · On-site
$54.25 - $72.50/hr
Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Raleigh, NC · On-site
$54.25 - $72.50/hr
Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Reston, VA · On-site
$58 - $77.75/hr
... cloud. The role of Infrastructure Consultant 2 involves collaborating with teams to resolve ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Reston, VA · On-site
$58 - $77.75/hr
... cloud. The role of Infrastructure Consultant 2 involves collaborating with teams to resolve ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Reston, VA · On-site
$100K/yr
Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...
Cloud Support Engineer
Reston, VA · On-site
$100K/yr
Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...
Cloud Support Engineer
Richardson, TX · On-site
$50.75 - $67.75/hr
Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Richardson, TX · On-site
$50.75 - $67.75/hr
Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...
Cloud Support Engineer
Jersey City, NJ · On-site
$61 - $81.50/hr
Cloud Support Engineer Location: Remote EST Duration : 12 months contract As a Technical Operations team member, you will be part of a global team providing second and third level support for the ...
Cloud Support Engineer
Jersey City, NJ · On-site
$61 - $81.50/hr
Cloud Support Engineer Location: Remote EST Duration : 12 months contract As a Technical Operations team member, you will be part of a global team providing second and third level support for the ...
Cloud Support Engineer
Hanover, MD · On-site
$55.50 - $74.25/hr
Cloud Support Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel:
Cloud Support Engineer
Hanover, MD · On-site
$55.50 - $74.25/hr
Cloud Support Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel:
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
L2 Cloud Support Engineer
Phoenix, AZ · On-site
$55.25 - $74/hr
L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 PM PHX Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...
L2 Cloud Support Engineer
Phoenix, AZ · On-site
$55.25 - $74/hr
L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 PM PHX Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
Cloud Support Engineer
Pittsburgh, PA · On-site
$54 - $72.25/hr
Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...
Cloud Support Engineer
San Ramon, CA · On-site
The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...
Cloud Support Engineer
San Ramon, CA · On-site
The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...
Cloud Support Engineer Nights
Tysons, VA · On-site
$56 - $74.75/hr
The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...
Cloud Support Engineer Nights
Tysons, VA · On-site
$56 - $74.75/hr
The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...
Cloud Support Engineer Nights
Tysons, VA · On-site
$56 - $74.75/hr
The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...
Cloud Support Engineer Nights
Tysons, VA · On-site
$56 - $74.75/hr
The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...
Cloud Support Engineer with Security Clearance
Reston, VA · On-site
$100K/yr
Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...
Cloud Support Engineer with Security Clearance
Reston, VA · On-site
$100K/yr
Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...
Senior Cloud Support Engineer
Tysons, VA · On-site
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
Senior Cloud Support Engineer
Tysons, VA · On-site
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
Senior Cloud Support Engineer
Tysons, VA · On-site
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
Senior Cloud Support Engineer
Tysons, VA · On-site
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
Amazon Cloud Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do amazon cloud support engineer jobs pay per hour?
As of Jul 3, 2026, the average hourly pay for amazon cloud support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?
| Aspect | Amazon Cloud Support Engineer | Cloud Support Specialist |
|---|---|---|
| Required Credentials | AWS certifications, technical degrees | Certifications vary, often AWS or cloud platform-specific |
| Work Environment | Customer support, troubleshooting cloud issues, technical assistance | Technical support, issue resolution, customer communication |
| Employer & Industry Usage | Primarily in cloud service providers, tech companies | In IT service firms, cloud service providers |
| Common Search & Comparison | Yes | Yes |
The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.
What does an Amazon Cloud Support Engineer do?
An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.
What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?
To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.
What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?
Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.
More about Amazon Cloud Support Engineer jobs
What cities are hiring for Amazon Cloud Support Engineer jobs? Cities with the most Amazon Cloud Support Engineer job openings:
What states have the most Amazon Cloud Support Engineer jobs? States with the most job openings for Amazon Cloud Support Engineer jobs include:
What job categories do people searching Amazon Cloud Support Engineer jobs look for? The top searched job categories for Amazon Cloud Support Engineer jobs are:
$54.25 - $72.50/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Infosys rating
7.5
Based on 58 frontline employees who took The Breakroom Quiz
94th of 207 rated it services
Job description
Job Summary:
Infosys is a global leader in next-generation digital services and consulting, specializing in driving digital transformation for financial institutions. In the role of Cloud Support Engineer, you will collaborate with internal and client teams to resolve complex incidents, conduct infrastructure evaluations, and design scalable IT solutions.
Responsibilities:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Qualifications:
Required:
• Maintain AWS cloud platforms supporting microservices and data-driven workloads.
• Build and manage containerized solutions using Amazon Elastic Container Registry (ECR) and Amazon Elastic Container Service (ECS).
• Implement and support event-driven architectures using Amazon EventBridge.
• Experience in RDS, Amazon Redshift.
• Collaborate with data engineers and analytics teams on ingestion, transformation, and reporting pipelines.
• Support and maintain backend services using Java/Python.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Preferred:
• Experience in CI/CD pipelines using GitLab.
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.
Infosys is a global leader in next-generation digital services and consulting, specializing in driving digital transformation for financial institutions. In the role of Cloud Support Engineer, you will collaborate with internal and client teams to resolve complex incidents, conduct infrastructure evaluations, and design scalable IT solutions.
Responsibilities:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Qualifications:
Required:
• Maintain AWS cloud platforms supporting microservices and data-driven workloads.
• Build and manage containerized solutions using Amazon Elastic Container Registry (ECR) and Amazon Elastic Container Service (ECS).
• Implement and support event-driven architectures using Amazon EventBridge.
• Experience in RDS, Amazon Redshift.
• Collaborate with data engineers and analytics teams on ingestion, transformation, and reporting pipelines.
• Support and maintain backend services using Java/Python.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Preferred:
• Experience in CI/CD pipelines using GitLab.
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.
About Infosys
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
10,000+ Employees
Headquarters location
Bengaluru, KA, IN