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Amazon Cloud Support Engineer Jobs (NOW HIRING)

Infosys

Cloud Support Engineer

Plano, TX · On-site

$53.75 - $71.75/hr

The Cloud Support Engineer will be responsible for resolving complex incidents, conducting ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...

Infosys

Cloud Support Engineer

Reston, VA · On-site

$58 - $77.75/hr

As a Cloud Support Engineer, you will collaborate with internal and client teams to resolve complex ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...

Infosys

Cloud Support Engineer

Plano, TX · On-site

$53.75 - $71.75/hr

The Cloud Support Engineer will collaborate with internal and client teams to resolve complex ... Amazon Redshift. • Collaborate with data engineers and analytics teams on ingestion ...

Infosys

Cloud Support Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

In the role of Cloud Support Engineer, you will collaborate with teams to resolve complex incidents ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...

Infosys

Cloud Support Engineer

Tempe, AZ · On-site

$54.25 - $72.50/hr

In the role of Cloud Support Engineer, you will collaborate with teams to resolve complex incidents ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...

Infosys

Cloud Support Engineer

Richardson, TX · On-site

$50.75 - $67.75/hr

Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • ... ECR) and Amazon Elastic Container Service (ECS). • Implement and support event-driven ...

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

CACI International, Inc.

Cloud Support Engineer

Hanover, MD · On-site

$55.50 - $74.25/hr

Cloud Support Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel:

New

BNY

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

AgreeYa Solutions

L2 Cloud Support Engineer

Phoenix, AZ · Hybrid

$55.25 - $74/hr

L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 PM PHX Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

BNY

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Radiansys Inc.

Cloud Support Engineer

San Ramon, CA · On-site

The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

Infosys

Tableau Cloud Support Engineer

Tempe, AZ · On-site

The role of Tableau Cloud Support Engineer involves collaborating with internal and client teams to ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

Infosys

Tableau Cloud Support Engineer

Plano, TX · On-site

The Tableau Cloud Support Engineer will collaborate with internal and client teams to resolve ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...

Infosys

Tableau Cloud Support Engineer

Raleigh, NC · On-site

As a Tableau Cloud Support Engineer, you will collaborate with internal and client teams to resolve ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...

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Amazon Cloud Support Engineer information

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How much do amazon cloud support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for amazon cloud support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?

AspectAmazon Cloud Support EngineerCloud Support Specialist
Required CredentialsAWS certifications, technical degreesCertifications vary, often AWS or cloud platform-specific
Work EnvironmentCustomer support, troubleshooting cloud issues, technical assistanceTechnical support, issue resolution, customer communication
Employer & Industry UsagePrimarily in cloud service providers, tech companiesIn IT service firms, cloud service providers
Common Search & ComparisonYesYes

The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.

What is the salary of cloud support engineer in AWS?

The salary of an AWS Cloud Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications such as AWS Certified Solutions Architect. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries.

What is the salary of support engineer in Amazon?

The salary of an Amazon Cloud Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher compensation, often including benefits and performance bonuses.

How much do Amazon cloud support engineers make?

Amazon Cloud Support Engineers typically earn between $70,000 and $120,000 annually, depending on experience, location, and certifications such as AWS Certified Solutions Architect. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries in this role.

What does an Amazon Cloud Support Engineer do?

An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.

What does a cloud support engineer do in Amazon?

A cloud support engineer at Amazon provides technical assistance for Amazon Web Services (AWS) products and services, troubleshooting issues, guiding customers through configurations, and ensuring optimal performance. They often work with cloud infrastructure, use diagnostic tools, and may hold certifications like AWS Certified Solutions Architect to resolve complex technical problems efficiently.

What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?

To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.

What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?

Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.
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Amazon Cloud Support Engineer jobs near you
Cloud Support Engineer

Cloud Support Engineer

Infosys

Plano, TX • On-site

$53.75 - $71.75/hr

Full-time

Posted 28 days ago

Infosys rating

7.5

Company rating: 7.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

97th of 204 rated it services

Job description

Job Summary:
Infosys is a global leader in next-generation digital services and consulting, specializing in driving digital transformation for financial institutions. The Cloud Support Engineer will be responsible for resolving complex incidents, conducting IT infrastructure assessments, and designing scalable IT solutions while collaborating with internal and external teams.
Responsibilities:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Qualifications:
Required:
• Maintain AWS cloud platforms supporting microservices and data-driven workloads.
• Build and manage containerized solutions using Amazon Elastic Container Registry (ECR) and Amazon Elastic Container Service (ECS).
• Implement and support event-driven architectures using Amazon EventBridge.
• Experience in RDS, Amazon Redshift.
• Collaborate with data engineers and analytics teams on ingestion, transformation, and reporting pipelines.
• Support and maintain backend services using Java/Python.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Preferred:
• Experience in CI/CD pipelines using GitLab.
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.

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