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Amazon Cloud Support Engineer Jobs in Texas (NOW HIRING)

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Miratech

Amazon Connect Support Engineer

Texas City, TX · On-site +1

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and ... Practical AWS cloud experience, including Lambda, Amazon Connect, Application Load Balancers (ALBs)

VusionGroup SA

Cloud Support Expert

Coppell, TX · On-site

Collaborate with the Cloud Engineer and Infrastructure teams to ensure optimal system performance ... Provide proactive support to customers to help them use the product effectively. * Conduct training ...

SUSE

Cloud Native Support Engineer This role ensures the resilience and optimal performance of enterprise container management platforms across multi-cloud and hybrid infrastructures. It primarily focuses ...

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Amazon Cloud Support Engineer information

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How much do amazon cloud support engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for amazon cloud support engineer in Texas is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

What does an Amazon Cloud Support Engineer do?

An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.

What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?

To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.

What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?

Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.

What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?

AspectAmazon Cloud Support EngineerCloud Support Specialist
Required CredentialsAWS certifications, technical degreesCertifications vary, often AWS or cloud platform-specific
Work EnvironmentCustomer support, troubleshooting cloud issues, technical assistanceTechnical support, issue resolution, customer communication
Employer & Industry UsagePrimarily in cloud service providers, tech companiesIn IT service firms, cloud service providers
Common Search & ComparisonYesYes

The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.

What are popular job titles related to Amazon Cloud Support Engineer jobs in Texas?

For Amazon Cloud Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Amazon Cloud Support Engineer jobs in Texas look for?

The top searched job categories for Amazon Cloud Support Engineer jobs in Texas are:

What cities in Texas are hiring for Amazon Cloud Support Engineer jobs?

Cities in Texas with the most Amazon Cloud Support Engineer job openings:

Amazon Cloud Support Engineer jobs near you
Infographic showing various Amazon Cloud Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $77,262 per year, or $37.1 per hour.

Senior Cloud Support Engineer

Bulverde, TX • On-site

InfoPeople Corporation
Recruiting and Staffing Services • 11 - 50 employees
Learn more about InfoPeople Corporationexternal

Full-time

Re-posted 23 days ago

Job description

Job Summary:
InfoPeople Corporation is seeking a Senior Cloud Support Engineer to join their dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical environments, focusing on cloud infrastructure, networking, and security technologies.
Responsibilities:
• Provide advanced troubleshooting and technical support for customer cloud environments.
• Analyze and resolve issues involving networking, system configurations, and application integrations.
• Serve as an escalation point for complex technical issues.
• Collaborate with customers to understand their technical environments and tailor solutions to meet their needs.
• Guide customers in best practices for deploying and managing cloud-based systems.
• Diagnose performance issues in distributed environments.
• Document problem resolution processes, technical insights, and knowledge base articles.
• Work closely with engineering, product, and operations teams to address root causes of recurring issues.
• Contribute to the design and implementation of support tools and processes.
• Support the implementation and management of Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and key management systems.
• Ensure compliance with security standards and protocols.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of experience in technical support or cloud engineering roles.
• Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP).
• Strong knowledge of networking concepts, including TCP/IP, DNS, firewalls, and VPNs.
• Hands-on experience with Linux/Unix systems.
• Excellent problem-solving and communication skills.
Preferred:
• Experience with Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and/or key management systems.
• CCNA certification or equivalent networking expertise.
• Familiarity with IT security frameworks and best practices.
• Experience with scripting languages (Python, Bash) and automation tools.
Company:
InfoPeople Corporation provides staffing services and software solutions. Founded in 1998, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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