We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...
The Amazon Cloud Management Foundations team is looking for a Software Development Engineer who has ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
The Amazon Cloud Management Foundations team is looking for a Software Development Engineer who has ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...
Quick apply
As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...
Cloud Support Engineer
San Ramon, CA · On-site
Java, .NET, Node.js, PHP, Python, Ruby Familiarity with 1 or more version control (Git, Perforce, SVN, TFVC) Chef/Puppet experience or DevOps background Exposure to Virtualization (Hypervisors ...
Cloud Support Engineer
San Ramon, CA · On-site
Java, .NET, Node.js, PHP, Python, Ruby Familiarity with 1 or more version control (Git, Perforce, SVN, TFVC) Chef/Puppet experience or DevOps background Exposure to Virtualization (Hypervisors ...
The Amazon Cloud Management Foundations team is looking for a Software Development Engineer who has ... When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ...
The Amazon Cloud Management Foundations team is looking for a Software Development Engineer who has ... When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC ...
The Amazon Cloud Management Foundations team is looking for a Software Development Engineer who has ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
The Amazon Cloud Management Foundations team is looking for a Software Development Engineer who has ... When we feel supported in the workplace and at home, there's nothing we can't achieve.
The Staff Cloud Support Engineer will serve as a technical authority, leading incident response and influencing architectural decisions while ensuring the reliability of AI infrastructure.
The Staff Cloud Support Engineer will serve as a technical authority, leading incident response and influencing architectural decisions while ensuring the reliability of AI infrastructure.
Amazon Dedicated Cloud Engineer, Kumo Enigma
Bellevue, WA · On-site
$67.75 - $88/hr
Are you passionate about cloud computing and eager to start your engineering career journey? Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Bellevue, WA · On-site
$67.75 - $88/hr
Are you passionate about cloud computing and eager to start your engineering career journey? Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...
As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Senior Cloud Support Engineer
Denver, CO · On-site
As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...
Quick apply
Senior Cloud Support Engineer
Denver, CO · On-site
As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey? Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey? Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
$67.75 - $88/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
$67.75 - $88/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey? Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey? Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Seattle, WA · On-site
$68.25 - $88.75/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
We are seeking a Support Engineer to join the Amazon Leo Productivity Services team. In this role ... cloud-hosted, and SaaS environments. You will contribute to platform reliability and user ...
We are seeking a Support Engineer to join the Amazon Leo Productivity Services team. In this role ... cloud-hosted, and SaaS environments. You will contribute to platform reliability and user ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Bellevue, WA · On-site
$67.75 - $88/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
Amazon Dedicated Cloud Engineer, Kumo Enigma
Bellevue, WA · On-site
$67.75 - $88/hr
Are you passionate about cloud computing and eager to start your engineering career journey. Do you ... Whether you're investigating operational issues, working on service builds, or supporting customer ...
We are seeking a Support Engineer to join the Amazon Leo Productivity Services team. In this role ... cloud-hosted, and SaaS environments. You will contribute to platform reliability and user ...
We are seeking a Support Engineer to join the Amazon Leo Productivity Services team. In this role ... cloud-hosted, and SaaS environments. You will contribute to platform reliability and user ...
Amazon Cloud Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do amazon cloud support engineer jobs pay per hour?
As of Jun 12, 2026, the average hourly pay for amazon cloud support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?
| Aspect | Amazon Cloud Support Engineer | Cloud Support Specialist |
|---|---|---|
| Required Credentials | AWS certifications, technical degrees | Certifications vary, often AWS or cloud platform-specific |
| Work Environment | Customer support, troubleshooting cloud issues, technical assistance | Technical support, issue resolution, customer communication |
| Employer & Industry Usage | Primarily in cloud service providers, tech companies | In IT service firms, cloud service providers |
| Common Search & Comparison | Yes | Yes |
The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.
What is the salary of cloud support engineer in AWS?
The salary of an AWS Cloud Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications such as AWS Certified Solutions Architect. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries.
What is the salary of support engineer in Amazon?
The salary of an Amazon Cloud Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher compensation, often including benefits and performance bonuses.
How much do Amazon cloud support engineers make?
Amazon Cloud Support Engineers typically earn between $70,000 and $120,000 annually, depending on experience, location, and certifications such as AWS Certified Solutions Architect. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries in this role.
What does an Amazon Cloud Support Engineer do?
An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.
What does a cloud support engineer do in Amazon?
A cloud support engineer at Amazon provides technical assistance for Amazon Web Services (AWS) products and services, troubleshooting issues, guiding customers through configurations, and ensuring optimal performance. They often work with cloud infrastructure, use diagnostic tools, and may hold certifications like AWS Certified Solutions Architect to resolve complex technical problems efficiently.
What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?
To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.
What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?
Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.
More about Amazon Cloud Support Engineer jobs
What cities are hiring for Amazon Cloud Support Engineer jobs? Cities with the most Amazon Cloud Support Engineer job openings:
What states have the most Amazon Cloud Support Engineer jobs? States with the most job openings for Amazon Cloud Support Engineer jobs include:
What job categories do people searching Amazon Cloud Support Engineer jobs look for? The top searched job categories for Amazon Cloud Support Engineer jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 hours ago
Job description
Position Overview:
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical environments. The ideal candidate has a strong background in cloud infrastructure, networking, and security technologies, with a preferred focus on HSMs, PKI, and key management systems. If you have a passion for solving technical challenges and delivering exceptional customer experiences, this is the perfect role for you.
Key Responsibilities:
- Technical Troubleshooting and Support:
- Provide advanced troubleshooting and technical support for customer cloud environments.
- Analyze and resolve issues involving networking, system configurations, and application integrations.
- Serve as an escalation point for complex technical issues.
- Customer Engagement:
- Collaborate with customers to understand their technical environments and tailor solutions to meet their needs.
- Guide customers in best practices for deploying and managing cloud-based systems.
- System Analysis and Documentation:
- Diagnose performance issues in distributed environments.
- Document problem resolution processes, technical insights, and knowledge base articles.
- Collaboration:
- Work closely with engineering, product, and operations teams to address root causes of recurring issues.
- Contribute to the design and implementation of support tools and processes.
- Security Expertise:
- Support the implementation and management of Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and key management systems.
- Ensure compliance with security standards and protocols.
Requirements
Required:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 5+ years of experience in technical support or cloud engineering roles.
- Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP).
- Strong knowledge of networking concepts, including TCP/IP, DNS, firewalls, and VPNs.
- Hands-on experience with Linux/Unix systems.
- Excellent problem-solving and communication skills.
Preferred:
- Experience with Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and/or key management systems.
- CCNA certification or equivalent networking expertise.
- Familiarity with IT security frameworks and best practices.
- Experience with scripting languages (Python, Bash) and automation tools.
Benefits
- Health, dental, vision, life, and short/long-term disability insurance
- Paid vacation, holidays, and sick leave
- Competitive compensation and opportunities for advancement
- Retirement plan with employer contribution match
- Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
- One of San Antonio's "Best Places to Work" for nine consecutive years
- This job is at our Bulverde, TX office
About Futurex
Sourced by ZipRecruiter
Industry
Network security
Company size
51 - 200 Employees
Headquarters location
Bulverde, TX, US
Year founded
1981