... Cloud Support Engineer. In this role, you will collaborate with internal and client teams to ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...
... Cloud Support Engineer. In this role, you will collaborate with internal and client teams to ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...
Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...
Cloud Support Engineer - Remote / Telecommute
Alpharetta, GA · Remote
$60/hr
Amazon Web Services (AWS) as the primary supported cloud platform. * Jenkins for CI/CD pipeline ... Collaborate with engineering and platform teams to implement standardized, repeatable cloud ...
Quick apply
Cloud Support Engineer - Remote / Telecommute
Alpharetta, GA · Remote
$60/hr
Amazon Web Services (AWS) as the primary supported cloud platform. * Jenkins for CI/CD pipeline ... Collaborate with engineering and platform teams to implement standardized, repeatable cloud ...
Tableau Cloud Support Engineer
Reston, VA · On-site
... Cloud Support Engineer. In this role, you will collaborate with internal and client teams to ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...
Tableau Cloud Support Engineer
Reston, VA · On-site
... Cloud Support Engineer. In this role, you will collaborate with internal and client teams to ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...
Tableau Cloud Support Engineer
Plano, TX · On-site
As a Tableau Cloud Support Engineer, the role involves collaborating with teams to resolve complex ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...
Tableau Cloud Support Engineer
Plano, TX · On-site
As a Tableau Cloud Support Engineer, the role involves collaborating with teams to resolve complex ... Required : • Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs ...
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...
Cloud Support Engineer
$62.25 - $83.25/hr
Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...
Cloud Support Engineer
$62.25 - $83.25/hr
Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...
Cloud Support Engineer Lead
Houston, TX · On-site
$52 - $69.50/hr
The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...
Cloud Support Engineer Lead
Houston, TX · On-site
$52 - $69.50/hr
The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...
Cloud Support Engineer Lead
$52 - $69.50/hr
The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...
Cloud Support Engineer Lead
$52 - $69.50/hr
The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...
Cloud Support Engineer Lead
Houston, TX · On-site
$52 - $69.50/hr
The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...
Quick apply
Cloud Support Engineer Lead
Houston, TX · On-site
$52 - $69.50/hr
The Cloud Support Engineer Lead is primarily responsible for implementing and maintaining process for the Support team. These processes must oversee the health of applications in development and ...
AWS Cloud Engineer
New York, NY · On-site
$61 - $81.50/hr
AWS Cloud Engineer Location : New York, NY Job Type : Permanent Full Time Good knowledge and hands ... Amazon cloud Good hands-on experience with Amazon API's(CLI/Powershell/any one of SDK API) for ...
AWS Cloud Engineer
New York, NY · On-site
$61 - $81.50/hr
AWS Cloud Engineer Location : New York, NY Job Type : Permanent Full Time Good knowledge and hands ... Amazon cloud Good hands-on experience with Amazon API's(CLI/Powershell/any one of SDK API) for ...
Cloud Support Engineer
$62.25 - $83.25/hr
Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...
Cloud Support Engineer
$62.25 - $83.25/hr
Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...
Senior Cloud Support Engineer
Vienna, VA · On-site
MANTECH seeks a motivated, career and customer-oriented Senior Cloud Support Engineer to join their team in Tysons, VA. The role involves providing operational and technical support for hybrid on ...
Senior Cloud Support Engineer
Vienna, VA · On-site
MANTECH seeks a motivated, career and customer-oriented Senior Cloud Support Engineer to join their team in Tysons, VA. The role involves providing operational and technical support for hybrid on ...
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...
Quick apply
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...
Senior Cloud Support Engineer - Security
Atlanta, GA · On-site
$101K - $132K/yr
Snowflake seeks a Senior Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . You'll leverage and refine AI tools to accelerate troubleshooting ...
Senior Cloud Support Engineer - Security
Atlanta, GA · On-site
$101K - $132K/yr
Snowflake seeks a Senior Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . You'll leverage and refine AI tools to accelerate troubleshooting ...
Company Description Cloudnexa is an Amazon Web Services (AWS) Premier Partner that is looking for an experienced and motivated Cloud support engineer that enjoys solving problems, working with ...
Company Description Cloudnexa is an Amazon Web Services (AWS) Premier Partner that is looking for an experienced and motivated Cloud support engineer that enjoys solving problems, working with ...
Zachary Piper Solutions is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment. This position is onsite in Reston ...
Zachary Piper Solutions is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment. This position is onsite in Reston ...
Company Description Cloudnexa is an Amazon Web Services (AWS) Premier Partner that is looking for an experienced and motivated Cloud support engineer that enjoys solving problems, working with ...
Company Description Cloudnexa is an Amazon Web Services (AWS) Premier Partner that is looking for an experienced and motivated Cloud support engineer that enjoys solving problems, working with ...
Amazon Cloud Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do amazon cloud support engineer jobs pay per hour?
As of Jun 12, 2026, the average hourly pay for amazon cloud support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?
| Aspect | Amazon Cloud Support Engineer | Cloud Support Specialist |
|---|---|---|
| Required Credentials | AWS certifications, technical degrees | Certifications vary, often AWS or cloud platform-specific |
| Work Environment | Customer support, troubleshooting cloud issues, technical assistance | Technical support, issue resolution, customer communication |
| Employer & Industry Usage | Primarily in cloud service providers, tech companies | In IT service firms, cloud service providers |
| Common Search & Comparison | Yes | Yes |
The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.
What is the salary of cloud support engineer in AWS?
The salary of an AWS Cloud Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications such as AWS Certified Solutions Architect. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries.
What is the salary of support engineer in Amazon?
The salary of an Amazon Cloud Support Engineer typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher compensation, often including benefits and performance bonuses.
How much do Amazon cloud support engineers make?
Amazon Cloud Support Engineers typically earn between $70,000 and $120,000 annually, depending on experience, location, and certifications such as AWS Certified Solutions Architect. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries in this role.
What does an Amazon Cloud Support Engineer do?
An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.
What does a cloud support engineer do in Amazon?
A cloud support engineer at Amazon provides technical assistance for Amazon Web Services (AWS) products and services, troubleshooting issues, guiding customers through configurations, and ensuring optimal performance. They often work with cloud infrastructure, use diagnostic tools, and may hold certifications like AWS Certified Solutions Architect to resolve complex technical problems efficiently.
What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?
To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.
What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?
Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.
More about Amazon Cloud Support Engineer jobs
What cities are hiring for Amazon Cloud Support Engineer jobs? Cities with the most Amazon Cloud Support Engineer job openings:
What states have the most Amazon Cloud Support Engineer jobs? States with the most job openings for Amazon Cloud Support Engineer jobs include:
What job categories do people searching Amazon Cloud Support Engineer jobs look for? The top searched job categories for Amazon Cloud Support Engineer jobs are:
Infosys rating
7.5
Based on 58 frontline employees who took The Breakroom Quiz
97th of 204 rated it services
Job description
Job Summary:
Infosys is a global leader in next-generation digital services and consulting, seeking a Tableau Cloud Support Engineer. In this role, you will collaborate with internal and client teams to resolve complex incidents, design scalable IT infrastructure solutions, and conduct security checks to maintain compliance.
Responsibilities:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Qualifications:
Required:
• Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs and Events to monitor system health and automate responses to infrastructure changes.
• Production Support inclusive of Business Intelligence Tools (Tableau), Incident Triage/L1/L2 for applications and Database Engineering/Support
• Experience with CloudWatch metrics, log groups, and event-driven architectures.
• Ability to connect Tableau to cloud data sources (e.g., S3, Redshift) and create high-impact visualizations for diverse audiences.
• Understanding of IAM roles and AWS Secrets Manager for secure credential management.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Preferred:
• Manage the ingestion of cloud logs into Splunk Enterprise for security analysis, threat hunting, and operational trouble shooting.
• Experience in DevOps, CI/CD workflows and deployment.
• Manage CI/CD for Data Pipelines, GitLab and Terraform CI/CD
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.
Infosys is a global leader in next-generation digital services and consulting, seeking a Tableau Cloud Support Engineer. In this role, you will collaborate with internal and client teams to resolve complex incidents, design scalable IT infrastructure solutions, and conduct security checks to maintain compliance.
Responsibilities:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Qualifications:
Required:
• Design and maintain end-to-end observability frameworks using Amazon CloudWatch Logs and Events to monitor system health and automate responses to infrastructure changes.
• Production Support inclusive of Business Intelligence Tools (Tableau), Incident Triage/L1/L2 for applications and Database Engineering/Support
• Experience with CloudWatch metrics, log groups, and event-driven architectures.
• Ability to connect Tableau to cloud data sources (e.g., S3, Redshift) and create high-impact visualizations for diverse audiences.
• Understanding of IAM roles and AWS Secrets Manager for secure credential management.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Preferred:
• Manage the ingestion of cloud logs into Splunk Enterprise for security analysis, threat hunting, and operational trouble shooting.
• Experience in DevOps, CI/CD workflows and deployment.
• Manage CI/CD for Data Pipelines, GitLab and Terraform CI/CD
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.
About Infosys
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
10,000+ Employees
Headquarters location
Bengaluru, KA, IN