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Amazon Cloud Support Engineer Jobs in Michigan (NOW HIRING)

Amazon

Support Engineer IV - AMZ9802461

Detroit, MI · On-site

$90K - $158K/yr

AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Detroit, Michigan Job Number: AMZ9802461 Position Responsibilities: Ensure availability and performance of Amazon ...

Worky

Software Engineer

Auburn Hills, MI · On-site

$70 - $100/hr

The engineer is expected to continuously develop technical skills and actively participate in ... or Google Cloud. * Support embedded software development activities for automotive and edge ...

P2PSoftTek Inc

AWS Support Engineer

Detroit, MI · On-site

Position 1 - AWS Support Engineer (NEW) - 5 to 8 years of exp in AWS services (Glue, RDS, S3 ... cloud services including Glue, RDS, S3, Lambda, Step Function, CloudWatch other AWS services ...

Stefanini

Cloud Engineer

Dearborn, MI · On-site

$51.25 - $68.50/hr

Implement and support DevOps practices, including CI/CD pipelines, automated deployments ... Evaluate emerging cloud technologies and contribute to modernization initiatives, including ...

Stefanini Group

Cloud Engineer

Dearborn, MI · On-site

$51.25 - $68.50/hr

Implement and support DevOps practices, including CI/CD pipelines, automated deployments ... Evaluate emerging cloud technologies and contribute to modernization initiatives, including ...

Stefanini, Inc

Cloud Engineer

Dearborn, MI · On-site

$174.79/hr

Stefanini is looking for a Cloud Engineer, Dearborn, MI We are seeking a Cloud Engineer to design, build, deploy, automate, and support cloud infrastructure and managed services within Google Cloud ...

Stefanini Group

Cloud Engineer

Dearborn, MI · On-site

$51.25 - $68.50/hr

Implement and support DevOps practices, including CI/CD pipelines, automated deployments ... Evaluate emerging cloud technologies and contribute to modernization initiatives, including ...

Stefanini Group

Cloud Engineer

Dearborn, MI · On-site

$51.25 - $68.50/hr

Implement and support DevOps practices, including CI/CD pipelines, automated deployments ... Evaluate emerging cloud technologies and contribute to modernization initiatives, including ...

AGE Solutions

Cloud Storage Engineer

Battle Creek, MI · On-site

$100K/yr

Provide technical support, guidance and hands-on delivery in the planning, implementation, and ... Azure cloud and/or Amazon Web Services). * Two (2) years hands-on experience working with ...

Sun, Inc.

Manager, Cloud Operations

Southfield, MI · Hybrid

... focus on Amazon Web Services (AWS) while also supporting workloads in Microsoft Azure and our ... Leads, mentors, and manages a team of cloud engineers and systems administrators, including ...

Sun, Inc.

Manager, Cloud Operations

Southfield, MI · Hybrid

... focus on Amazon Web Services (AWS) while also supporting workloads in Microsoft Azure and our ... Leads, mentors, and manages a team of cloud engineers and systems administrators, including ...

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All JobsAmazon Cloud Support Engineer JobsAmazon Cloud Support Engineer Jobs in Michigan

Amazon Cloud Support Engineer information

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$14

$34

$59

How much do amazon cloud support engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for amazon cloud support engineer in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.

What does an Amazon Cloud Support Engineer do?

An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.

What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?

To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.

What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?

Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.

What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?

AspectAmazon Cloud Support EngineerCloud Support Specialist
Required CredentialsAWS certifications, technical degreesCertifications vary, often AWS or cloud platform-specific
Work EnvironmentCustomer support, troubleshooting cloud issues, technical assistanceTechnical support, issue resolution, customer communication
Employer & Industry UsagePrimarily in cloud service providers, tech companiesIn IT service firms, cloud service providers
Common Search & ComparisonYesYes

The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.

What are popular job titles related to Amazon Cloud Support Engineer jobs in Michigan?

For Amazon Cloud Support Engineer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Amazon Cloud Support Engineer jobs in Michigan look for?

The top searched job categories for Amazon Cloud Support Engineer jobs in Michigan are:

Amazon Cloud Support Engineer jobs near you
Infographic showing various Amazon Cloud Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $72,282 per year, or $34.8 per hour.

Support Engineer IV - AMZ9802461

Amazon

Detroit, MI • On-site

$90K - $158K/yr

Full-time

Posted 7 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,122 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON.COM SERVICES LLC
Offered Position: Support Engineer IV
Job Location: Detroit, Michigan
Job Number: AMZ9802461
Position Responsibilities:
Ensure availability and performance of Amazon's production environment for applications and services. Support development and release of Selling Partner APIs (SP-APIs) and data products, including developer-facing platform features. Maintain and improve developer UI and user-acceptance testing suites. Manage monitoring and metrics, respond rapidly to API outages, and resolve technical issues reported by sellers and developers. Update, track, and resolve technical challenges. Lead Correction of Error investigations for issues with large customer impact. Fix bugs, enhance code repositories and workflows, and build, test, deploy, and release changes to the production environment. Collaborate with platform and engineering teams to improve real-time monitoring of production system health. Participate in a 24/7 on-call rotation to support customers.
Position Requirements:
Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Engineering, or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) troubleshooting, diagnosing, and fixing static route issues; (2) developing monitoring solutions; (3) performing software maintenance and configuration; (4) working with SQL and at least one of the following programming languages: Perl, Ruby, C/C++, or Java.
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week, 8:00am-5:00pm, Salary Range $90,400/year to $158,200/year.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000
BASIC QUALIFICATIONS
Position Requirements:
Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Engineering, or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) troubleshooting, diagnosing, and fixing static route issues; (2) developing monitoring solutions; (3) performing software maintenance and configuration; (4) working with SQL and at least one of the following programming languages: Perl, Ruby, C/C++, or Java.#0000
PREFERRED QUALIFICATIONS
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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