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Amazon Cloud Support Engineer Jobs in Michigan (NOW HIRING)

Cloud Engineer

Dimondale, MI · On-site

$59.25 - $79.25/hr

The Entry-Level Cloud Engineer will support the State of Michigan's cloud architecture and ... and Amazon Web Services and moving parts involved in continuous integration and delivery.

Stefanini is looking for a 3DX Support Engineer (Dearborn, MI) For quick apply, please reach out to ... Familiarity with both 3DEXPERIENCE Cloud (SaaS) and On-Premise deployment architectures, including ...

Infrastructure Engineer - Cloud

Midland, MI

$92K - $121K/yr

The Cloud Engineer will work within Deloitte Cloud Framework to implement security controls and ... We support and manage infrastructure up to the application layer in a heavily STIG-ed environment ...

Infrastructure Engineer - Cloud

Detroit, MI

$106K - $139K/yr

The Cloud Engineer will work within Deloitte Cloud Framework to implement security controls and ... We support and manage infrastructure up to the application layer in a heavily STIG-ed environment ...

The Cloud Engineer will work within Deloitte Cloud Framework to implement security controls and ... We support and manage infrastructure up to the application layer in a heavily STIG-ed environment ...

Senior Software Engineer

Dearborn, MI · On-site

$112K - $148K/yr

We're looking for engineers who enjoy working with large datasets, have experience with Google and Amazon cloud platforms, and thrive in a collaborative startup environment where they can make a ...

Provide technical support, guidance and hands-on delivery in the planning, implementation, and ... Azure cloud and/or Amazon Web Services). * Two (2) years hands-on experience working with ...

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Showing results 1-20

Amazon Cloud Support Engineer information

See Michigan salary details

$14

$34

$59

How much do amazon cloud support engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for amazon cloud support engineer in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.

What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?

AspectAmazon Cloud Support EngineerCloud Support Specialist
Required CredentialsAWS certifications, technical degreesCertifications vary, often AWS or cloud platform-specific
Work EnvironmentCustomer support, troubleshooting cloud issues, technical assistanceTechnical support, issue resolution, customer communication
Employer & Industry UsagePrimarily in cloud service providers, tech companiesIn IT service firms, cloud service providers
Common Search & ComparisonYesYes

The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.

What does an Amazon Cloud Support Engineer do?

An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.

What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?

To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.

What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?

Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.
What are popular job titles related to Amazon Cloud Support Engineer jobs in Michigan? For Amazon Cloud Support Engineer jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Amazon Cloud Support Engineer job openings in Michigan as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $72,282 per year, or $34.8 per hour.
Senior Account Manager, Department of War - Air Force

Senior Account Manager, Department of War - Air Force

Amazon

Saint Louis, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,015 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Would you like to help build the AWS cloud computing business for the Combatant Commands (COCOMs) and Department of the Air Force (DAF) teams? As a Senior Sales Executive for Amazon Web Services (AWS), you will have the exciting opportunity to lead, shape and deliver on the USTRANSCOM and DAF strategy to build mind share and accelerate broad use of Amazon's cloud computing services.
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.
Key job responsibilities
- Own, lead, and develop a growing book of business for USTRANSCOM and Air Mobility Command as part of our DoW sales team.
- Think strategically about the overall DoW mission regarding mobility, understand customer mission/technical challenges, and build/convey compelling value propositions to key customer/partner stakeholders to drive AWS cloud adoption.
- Drive business and technical relationships and close business by helping to define, identify, and pursue key opportunities.
- Establish deep business and technical relationships with USTRANSCOM and AMC leadership to position AWS as a trusted advisor and collaborator on customer mission endeavors.
- Actively engage with AWS DoW/Federal/Global Public Sector leadership to execute against broader DoW business strategies through and with our global allied nations.
- Lead an account team of sales support resources aligned to your business.
- Conduct day-to-day interactions with customers along with the various system integrators and other OEMs providing solutions across your customers.
- Manage a steady/growing pipeline of opportunities and progress deals through the sales cycle with account teammates and support resources.
- Collaborate closely with other AWS DoW team members to help drive success across the military departments (Mildeps).
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 5+ years of technology related sales, business development or equivalent experience
- Bachelor's degree or equivalent
- Experience with presentations and speaking with executives, IT, management, and developers
- 5+ years of professional or military experience
- Experience selling cloud solutions
- Experience with AWS technologies
- Current, active US Government Security Clearance of Top Secret or above
PREFERRED QUALIFICATIONS
- Prior experience supporting USTRANSCOM and/or Air Mobility Command
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MI, St Louis - 142,800.00 - 193,200.00 USD annually
USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually
USA, VA, Herndon - 142,800.00 - 193,200.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US