Amazon Cloud Support Engineer Jobs in Michigan (NOW HIRING)

Our Deloitte AI & Engineering team works to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work you'll do

As a Senior Engineering Management Specialist - DevOps Engineer on the Industry Solutions team, you will be responsible for...

• Deploy, manage, and optimize AWS cloud infrastructure supporting the client, including self-managed and non-self-managed Red Hat OpenShift clusters
• Build and maintain continuous integration and continuous deployment (CI/CD) pipelines using GitLab Runners to support automated build, test, and deployment activities
• Monitor platform health, performance, and security using observability and security tools, and address issues affecting reliability and availability
• Manage cloud services and components including AWS Batch, AWS Secrets Manager, Amazon Simple Notification Service (Amazon SNS), Amazon Simple Storage Service (Amazon S3), AWS CloudTrail, Amazon Route 53, Amazon CloudFront, Application Load Balancer, AWS Lambda, and AWS Step Functions
• Collaborate with development, quality engineering, and infrastructure teams to troubleshoot issues, improve workflows, maintain documentation, and support ongoing platform operations and enhancements

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission-critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector's IndustryAdvantageTM.

Qualifications

Required:

• Bachelor's degree
• 5+ years of experience in DevOps roles supporting Amazon Web Services (AWS) environments
• 1+ years of experience provisioning, deploying, and managing environments within AWS, and troubleshooting cloud infrastructure, deployment processes, and application issues within AWS environments
• 1+ years of experience building, maintaining, and executing deployment scripts and supporting code releases across environments
• 1+ years of experience with Red Hat OpenShift, Docker, GitLab Runners, and AWS services used in the role, including AWS Batch, AWS Secrets Manager, Amazon Simple Notification Service (Amazon SNS), Amazon Simple Storage Service (Amazon S3), AWS CloudTrail, Amazon Route 53, Amazon CloudFront, Application Load Balancer, AWS Lambda, and AWS Step Functions
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

• Experience with 3Scale API Gateway
• Experience with ForgeRock and OpenID Connect (OIDC) authentication
• Experience with Talend or content management system frameworks
• Experience applying DevSecOps practices
• Experience with scripting and automation for cloud operations
• Experience supporting artificial intelligence (AI) solutions, data lake deployment, analytics platforms, or using AI-enabled tools for scripting, code development, and troubleshooting

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Our Deloitte AI & Engineering team works to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work you'll do

As a Senior Engineering Management Specialist - DevOps Engineer on the Industry Solutions team, you will be responsible for...

• Deploy, manage, and optimize AWS cloud infrastructure supporting the client, including self-managed and non-self-managed Red Hat OpenShift clusters
• Build and maintain continuous integration and continuous deployment (CI/CD) pipelines using GitLab Runners to support automated build, test, and deployment activities
• Monitor platform health, performance, and security using observability and security tools, and address issues affecting reliability and availability
• Manage cloud services and components including AWS Batch, AWS Secrets Manager, Amazon Simple Notification Service (Amazon SNS), Amazon Simple Storage Service (Amazon S3), AWS CloudTrail, Amazon Route 53, Amazon CloudFront, Application Load Balancer, AWS Lambda, and AWS Step Functions
• Collaborate with development, quality engineering, and infrastructure teams to troubleshoot issues, improve workflows, maintain documentation, and support ongoing platform operations and enhancements

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission-critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector's IndustryAdvantageTM.

Qualifications

Required:

• Bachelor's degree
• 5+ years of experience in DevOps roles supporting Amazon Web Services (AWS) environments
• 1+ years of experience provisioning, deploying, and managing environments within AWS, and troubleshooting cloud infrastructure, deployment processes, and application issues within AWS environments
• 1+ years of experience building, maintaining, and executing deployment scripts and supporting code releases across environments
• 1+ years of experience with Red Hat OpenShift, Docker, GitLab Runners, and AWS services used in the role, including AWS Batch, AWS Secrets Manager, Amazon Simple Notification Service (Amazon SNS), Amazon Simple Storage Service (Amazon S3), AWS CloudTrail, Amazon Route 53, Amazon CloudFront, Application Load Balancer, AWS Lambda, and AWS Step Functions
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

• Experience with 3Scale API Gateway
• Experience with ForgeRock and OpenID Connect (OIDC) authentication
• Experience with Talend or content management system frameworks
• Experience applying DevSecOps practices
• Experience with scripting and automation for cloud operations
• Experience supporting artificial intelligence (AI) solutions, data lake deployment, analytics platforms, or using AI-enabled tools for scripting, code development, and troubleshooting

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.