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Assistant Aws Cloud Support Engineer Jobs (NOW HIRING)

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Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to our customers, diagnosing and troubleshooting our AWS hosting environment and supporting clients with ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Cloud Support Engineer Location: Seattle, WA (Hybrid, 3 Days Onsite) Seeking a Cloud Operations ... Provide Tier 1/Tier 2 support for AWS cloud infrastructure and production applications.

NAVA Software Solutions

Cloud Support Engineer

Jersey City, NJ · On-site

$61 - $81.50/hr

Cloud Support Engineer Location: Remote EST Duration : 12 months contract As a Technical Operations ... AWS is preferred. Additional Skills: * Knowledge of other Artifactory management tools like JFrog ...

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Saic

AWS Cloud Engineer

Shiloh, IL · On-site

$120 - $160/hr

Description SAIC is seeking a Cloud Engineer SME to support an IT Service Management effort for ... Communicate, define, administer, and implement various security processes to assist with platform ...

AlphaSense

Cloud Support Engineer

About the Role We are looking for a proactive Cloud Support Engineer to join our dynamic team. In ... Experience troubleshooting in at least one major cloud platform (preferably AWS) and containerized ...

Apex Systems

DevOps Engineer - AWS Cloud Support

Tampa, FL · On-site

$48 - $65.75/hr

... Engineer - AWS Cloud Support Location: Tampa, Dallas, or Jersey City (Hybrid) Role Overview We are seeking a senior DevOps Engineer with a strong background in software engineering and extensive ...

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Assistant Aws Cloud Support Engineer information

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$33K

$88.8K

$134.5K

How much do assistant aws cloud support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for assistant aws cloud support engineer in the United States is $88,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What does an Assistant AWS Cloud Support Engineer do?

An Assistant AWS Cloud Support Engineer provides technical support and troubleshooting for customers using Amazon Web Services (AWS). They assist in resolving issues related to cloud infrastructure, networking, security, and service configurations. Their responsibilities often include responding to support tickets, monitoring system performance, and escalating complex problems to senior engineers. They also help customers understand best practices for deploying and managing AWS resources.

What are the key skills and qualifications needed to thrive as an Assistant AWS Cloud Support Engineer?

To thrive as an Assistant AWS Cloud Support Engineer, you need a solid understanding of cloud computing concepts, basic networking, and familiarity with AWS services, often supported by a relevant degree or AWS Certified Cloud Practitioner certification. Experience using AWS Management Console, CLI tools, and ticketing systems like Jira or ServiceNow is common. Strong problem-solving abilities, effective communication, and a customer-centric mindset are standout soft skills for this role. These skills enable efficient troubleshooting, clear client interactions, and reliable support for complex cloud environments.

What are some common challenges faced by Assistant AWS Cloud Support Engineers when troubleshooting customer issues?

Assistant AWS Cloud Support Engineers often encounter challenges such as diagnosing complex, multi-layered technical problems and communicating solutions clearly to customers with varying levels of technical expertise. They must quickly interpret cloud service logs, isolate root causes, and often juggle multiple support requests simultaneously. Staying up-to-date with AWS's constantly evolving services and best practices is also crucial for effective troubleshooting. Strong collaboration with senior engineers and other teams is key to resolving more advanced or escalated issues.

What is the difference between Assistant Aws Cloud Support Engineer vs Cloud Support Associate?

AspectAssistant Aws Cloud Support EngineerCloud Support Associate
CertificationsAWS Certified Cloud Practitioner or similarAWS Certified Cloud Practitioner or similar
Work EnvironmentTechnical support, troubleshooting, customer assistance in cloud servicesTechnical support, troubleshooting, customer assistance in cloud services
Employer & Industry UsageTech companies, cloud service providers, IT departmentsTech companies, cloud service providers, IT departments

The Assistant Aws Cloud Support Engineer and Cloud Support Associate roles are quite similar, often requiring comparable certifications and working in similar environments. Both positions focus on supporting cloud services, troubleshooting issues, and assisting customers. The main difference may lie in specific company terminology or job level nuances, but generally, they are interchangeable roles in cloud support teams.

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Assistant Aws Cloud Support Engineer jobs near you
Infographic showing various Assistant Aws Cloud Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,754 per year, or $42.7 per hour.

Cloud Support Engineer

Alltech Consulting Services, Inc.

Seattle, WA • On-site

$63.50 - $84.75/hr

Other

Posted 13 days ago

Job description

Eligible candidates must be local to Seattle, WA only!
 
 
 
Job Description:

Basic Purpose:

The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric’s AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.

This role provides frontline operational support for Parametric’s cloud environment (a Company's acquisition), including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.

Primary Responsibilities:

  • Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric’s Cloud infrastructure supporting 100+ production AWS applications
  • Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
  • Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
  • Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
  • Support Identity and Access Management across AWS and SaaS platforms
  • Implement centralized observability and monitoring for supported platforms
  • Perform Cloud backup and recovery operations for production applications
  • Assist with implementation and enforcement of Cloud Security policies and guardrails
  • Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
  • Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
  • Support Parametric’s data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
  • Create and maintain documentation related to cloud operations, support processes, and platform configurations
  • Mentor junior team members on secure Cloud Operations practices and IaC
  • Stay current with industry trends and drive continuous improvement in cloud operations

Job Requirements:

* AWS Cloud Architect Associate certification or equivalent

* 3+ years’ hands-on AWS Support experience

* 6+ years hands-on experience in Information Technology roles

* Strong knowledge of Terraform, Python, and source control (Github)

* Knowledge of Identity and Access Management technologies and best practices

* Experience with Agile methodologies and tooling (Jira)

* Familiarity with cross-cloud monitoring solutions (DataDog preferred)

* Cloud Incident Management experience and ability to participate in on-call rotation

* Experience with backup and recovery tooling (AWS Backup preferred)

* Experience working in Linux/UNIX

* Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

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