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Assistant Aws Cloud Support Engineer Jobs (NOW HIRING)

Infosys

Cloud Support Engineer

Richardson, TX · On-site

$50.75 - $67.75/hr

Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • ... data engineers and analytics teams on ingestion, transformation, and reporting pipelines. • ...

ASM Research

Cloud Support Engineer I (Swing)

Reston, VA · On-site

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Experience in supporting Azure/AWS cloud Certifications/Licensures * Microsoft Azure Fundamentals ...

Softthink Solutions Inc

AWS Cloud Engineer

Washington, DC · Hybrid

$45 - $50/hr

Hybrid (2 3 days onsite in West Sacramento, CA) Position Summary We are seeking an AWS Cloud Engineer to support cloud modernization initiatives, application development, infrastructure automation ...

BNY

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

ASM Research

Cloud Support Engineer I (VA-FX)

Reston, VA · On-site

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Experience in supporting Azure/AWS cloud Certifications/Licensures * Microsoft Azure Fundamentals ...

AgreeYa Solutions

L2 Cloud Support Engineer

Phoenix, AZ · Hybrid

$55.25 - $74/hr

L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 PM PHX Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will ... Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP). * Strong knowledge of ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will ... Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP). * Strong knowledge of ...

Brilliant Infotech, Inc.

Sr AWS Cloud Engineer

Chicago, IL · On-site

$57.50 - $76.75/hr

Support production environments and participate in on-call rotations Client-Facing Responsibilities ... Participate in client meetings, status calls, and technical workshops * Assist with incident ...

Brilliant Infotech

Sr AWS Cloud Engineer

Chicago, IL

$57.50 - $76.75/hr

Support production environments and participate in on-call rotations Client-Facing Responsibilities ... Participate in client meetings, status calls, and technical workshops * Assist with incident ...

BNY

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Crusoe

Senior Cloud Support Engineer

San Francisco, CA · On-site

CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI ...

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Assistant Aws Cloud Support Engineer information

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$33K

$88.8K

$134.5K

How much do assistant aws cloud support engineer jobs pay per year?

As of Jun 12, 2026, the average yearly pay for assistant aws cloud support engineer in the United States is $88,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant AWS Cloud Support Engineer, and why are they important?

To thrive as an Assistant AWS Cloud Support Engineer, you need a solid understanding of cloud computing concepts, basic networking, and familiarity with AWS services, often supported by a relevant degree or AWS Certified Cloud Practitioner certification. Experience using AWS Management Console, CLI tools, and ticketing systems like Jira or ServiceNow is common. Strong problem-solving abilities, effective communication, and a customer-centric mindset are standout soft skills for this role. These skills enable efficient troubleshooting, clear client interactions, and reliable support for complex cloud environments.

What are some common challenges faced by Assistant AWS Cloud Support Engineers when troubleshooting customer issues?

Assistant AWS Cloud Support Engineers often encounter challenges such as diagnosing complex, multi-layered technical problems and communicating solutions clearly to customers with varying levels of technical expertise. They must quickly interpret cloud service logs, isolate root causes, and often juggle multiple support requests simultaneously. Staying up-to-date with AWS's constantly evolving services and best practices is also crucial for effective troubleshooting. Strong collaboration with senior engineers and other teams is key to resolving more advanced or escalated issues.

What is the difference between Assistant Aws Cloud Support Engineer vs Cloud Support Associate?

AspectAssistant Aws Cloud Support EngineerCloud Support Associate
CertificationsAWS Certified Cloud Practitioner or similarAWS Certified Cloud Practitioner or similar
Work EnvironmentTechnical support, troubleshooting, customer assistance in cloud servicesTechnical support, troubleshooting, customer assistance in cloud services
Employer & Industry UsageTech companies, cloud service providers, IT departmentsTech companies, cloud service providers, IT departments

The Assistant Aws Cloud Support Engineer and Cloud Support Associate roles are quite similar, often requiring comparable certifications and working in similar environments. Both positions focus on supporting cloud services, troubleshooting issues, and assisting customers. The main difference may lie in specific company terminology or job level nuances, but generally, they are interchangeable roles in cloud support teams.

What does an Assistant AWS Cloud Support Engineer do?

An Assistant AWS Cloud Support Engineer provides technical support and troubleshooting for customers using Amazon Web Services (AWS). They assist in resolving issues related to cloud infrastructure, networking, security, and service configurations. Their responsibilities often include responding to support tickets, monitoring system performance, and escalating complex problems to senior engineers. They also help customers understand best practices for deploying and managing AWS resources.
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Assistant Aws Cloud Support Engineer jobs near you
Level 3 - Senior Cloud Support Engineer

Level 3 - Senior Cloud Support Engineer

Cloudnexa

Newtown Square, PA • On-site

Full-time

Posted 29 days ago

Job description

Company Description

Cloudnexa is an Amazon Web Services (AWS) Premier Partner that is looking for an experienced and motivated Cloud support engineer that enjoys solving problems, working with customers, and has a strong technical background.  As an AWS Cloud Engineer, you will be the 3rd Level Support responsible for diving deep into technical issues that arise and developing solutions for our customer.  In addition to support, handling Well-Architected Framework Reviews and other Professional Service engagements will be required.  The ideal candidate should be a detail-oriented self-starter with independent problem solving skills, who exhibits excellent verbal and written communication skills.

This position will provide the opportunity to gain top-notch experience in cloud computing through Cloudnexa's 24/7 support and professional services operations, focused out of the Honolulu, Salt Lake City, and Philadelphia regions.

Job Description
  • General Systems Administration and support duties, including security reviews, patching, deployments, and AWS Account administration.
  • Ability to implement AWS Cost Savings, Security Gaps, and has excellent AWS Service knowledge in order to architect, design, and implement new large-scale systems.
  • Support pre-sales activities for designing and scoping new customer engagements. 
  • Quality check existing support team work. 
  • Implementing ways to automate and improve repetitive processes.
  • Identifying and investigating new ways to solve complex issues for our customers and present findings in simple, straight-forward solutions. 
  • Ability to deal with ambiguity and juggle multiple tasks at once.
  • Ability to conduct an AWS Well-Architected Framework Review.
  • Participate in a 24x7 on-call rotation. 
  • Mentor existing junior Support Engineers. 
Qualifications
  • Bachelor's Degree in Computer Science or related technical field.
  • 3+ years of experience as a Systems Administrator or Security Engineer or equivalent position.
  • 2+ years in a customer facing consulting or support role.  
  • 3+ years of experience with both Linux/Unix and Windows OS support.
  • 2+ years of experience implementing and administering AWS services including EC2, ELB, S3, VPC, IAM, RDS, CloudFront, Workspaces, CloudWatch, and CloudFormation/Terraform, etc.
  • 3+ years of experience running and maintaining 24x7 internet-facing production environments leveraging web services like Nginx, IIS, Tomcat, Apache Web Server, or equivalent.
  • Hands-on experience implementing monitoring, alerting, dashboards, and metrics reporting.
  • Experienced in support processes, runbook management, adhering to SLA's, and issue resolution/management. 
  • Demonstrate a strong understanding of Computer Science fundamentals in data structures, OS, Networking, problem solving, and performance tuning.
  • Experience with one or more scripting languages like Python, Bash/Shell, or PowerShell.

  • Strong technical documentation skills. 

  • Excellent verbal and written communication skills.

  • AWS SysOps Administrator - Associate Certification or equivalent.
  • AWS Solutions Architect - Associate Certification or equivalent.
  • AWS Solutions Architect - Professional Certification or equivalent AWS Certification.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Interview Requirements:

  • Video conference interview(s) are required. 
  • Candidates will be required to verify and pass the following background checks.
    • Criminal background check.
    • Education background check.
    • Employment history check.
    • Drug screening.
    • Verify the right to work within the United States.

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