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Assistant Aws Cloud Support Engineer Jobs (NOW HIRING)

Crusoe

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI ...

Crusoe

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI ...

SAIC

IL · On-site

$62.25 - $83.25/hr

Support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate ... Communicate, define, administer, and implement various security processes to assist with platform ...

SAIC

AWS Cloud Engineer

Scott Air Force Base, IL

$54 - $72/hr

ORA_ON_SITE Description  SAIC is seeking a Cloud Engineer SME to support an IT Service ... Communicate, define, administer, and implement various security processes to assist with platform ...

SAIC

AWS Cloud Engineer

Scott Air Force Base, IL · On-site

$54 - $72/hr

SAIC is seeking a Cloud Engineer SME to support an IT Service Management effort for USTRANSCOM ... Communicate, define, administer, and implement various security processes to assist with platform ...

Apexon

AWS Cloud Engineer

Lake Mary, FL · On-site

$48.75 - $65.25/hr

Build and support highly available, scalable, and secure cloud environments. * Perform cloud ... as an AWS Cloud Engineer * AWS Certification (Associate or Professional preferred) * Strong ...

United Airlines

AWS Cloud Engineer

Manhattan, NY · On-site

$61.50 - $82/hr

We are seeking an experienced AWS Cloud Engineer to design, deploy, and manage scalable, secure ... Migration & Modernization Migrate on-premise applications to AWS cloud Support application ...

Alpha Consulting Corp.

AWS Cloud Engineer

Minneapolis, MN · On-site

$58.25 - $77.75/hr

... • Support cloud migration and modernization projects. • Conduct performance testing and ... Preferred : • Experience: 8+ years in AWS cloud engineering or DevOps roles. • AWS Expertise:

Maximus

AWS Cloud Engineer

Arlington, VA · On-site

$64.25 - $85.75/hr

The AWS Cloud Engineer will be responsible for designing, implementing, maintaining, and optimizing secure cloud infrastructure supporting mission-critical Department of Defense operations. This role ...

Maximus, Inc.

AWS Cloud Engineer

Arlington, VA · On-site

$64.25 - $85.75/hr

Description & Requirements Maximus is seeking an experienced AWS Cloud Engineer to support the Defense Information Systems Agency (DISA) Compartmented Enterprise Services Office (CESO) program in ...

ASM Research

Cloud Support Engineer I (Swing)

Reston, VA · On-site

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Experience in supporting Azure/AWS cloud Certifications/Licensures * Microsoft Azure Fundamentals ...

Scalence L.L.C.

AWS Cloud Engineer

Minneapolis, MN · On-site

$58.25 - $77.75/hr

... • Support cloud migration and modernization projects. • Conduct performance testing and ... Preferred : • 8+ years in AWS cloud engineering or DevOps roles. • AWS Expertise: EC2, S3, RDS ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

Job Title: L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST IT01 Description: AgreeYa is a global Systems Integrator and is seeking an ...

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All JobsAws Cloud Support Engineer JobsAssistant Aws Cloud Support Engineer Jobs

Assistant Aws Cloud Support Engineer information

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$33K

$88.8K

$134.5K

How much do assistant aws cloud support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for assistant aws cloud support engineer in the United States is $88,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant AWS Cloud Support Engineer?

To thrive as an Assistant AWS Cloud Support Engineer, you need a solid understanding of cloud computing concepts, basic networking, and familiarity with AWS services, often supported by a relevant degree or AWS Certified Cloud Practitioner certification. Experience using AWS Management Console, CLI tools, and ticketing systems like Jira or ServiceNow is common. Strong problem-solving abilities, effective communication, and a customer-centric mindset are standout soft skills for this role. These skills enable efficient troubleshooting, clear client interactions, and reliable support for complex cloud environments.

What are some common challenges faced by Assistant AWS Cloud Support Engineers when troubleshooting customer issues?

Assistant AWS Cloud Support Engineers often encounter challenges such as diagnosing complex, multi-layered technical problems and communicating solutions clearly to customers with varying levels of technical expertise. They must quickly interpret cloud service logs, isolate root causes, and often juggle multiple support requests simultaneously. Staying up-to-date with AWS's constantly evolving services and best practices is also crucial for effective troubleshooting. Strong collaboration with senior engineers and other teams is key to resolving more advanced or escalated issues.

What is the difference between Assistant Aws Cloud Support Engineer vs Cloud Support Associate?

AspectAssistant Aws Cloud Support EngineerCloud Support Associate
CertificationsAWS Certified Cloud Practitioner or similarAWS Certified Cloud Practitioner or similar
Work EnvironmentTechnical support, troubleshooting, customer assistance in cloud servicesTechnical support, troubleshooting, customer assistance in cloud services
Employer & Industry UsageTech companies, cloud service providers, IT departmentsTech companies, cloud service providers, IT departments

The Assistant Aws Cloud Support Engineer and Cloud Support Associate roles are quite similar, often requiring comparable certifications and working in similar environments. Both positions focus on supporting cloud services, troubleshooting issues, and assisting customers. The main difference may lie in specific company terminology or job level nuances, but generally, they are interchangeable roles in cloud support teams.

What does an Assistant AWS Cloud Support Engineer do?

An Assistant AWS Cloud Support Engineer provides technical support and troubleshooting for customers using Amazon Web Services (AWS). They assist in resolving issues related to cloud infrastructure, networking, security, and service configurations. Their responsibilities often include responding to support tickets, monitoring system performance, and escalating complex problems to senior engineers. They also help customers understand best practices for deploying and managing AWS resources.
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Assistant Aws Cloud Support Engineer jobs near you
Infographic showing various Assistant Aws Cloud Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,754 per year, or $42.7 per hour.

Cloud Support Engineer

Crusoe

New York, NY • On-site

$61 - $81.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About This Role:
Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.
What You'll Be Working On:
  • Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
  • On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
  • Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
  • Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
  • Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
  • Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
  • Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You'll Bring to the Team:
  • Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
  • Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
  • Version Control: Proficiency with Git for code management and collaboration.
  • Customer Support Experience: 2-5 years of experience in a customer support role, ideally within cloud, storage, or networking environments.
  • Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
  • Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
  • Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
  • HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:
  • Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
  • Cloud Expertise: Deep understanding of specific cloud platforms and services.
  • Automation Skills: Experience with automation tools and scripting languages.
  • Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
  • Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
  • Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:
  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location

Compensation Range
Compensation will be paid in the range of up to $125,000 - $145,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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