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Aws Support Engineer Jobs (NOW HIRING)

Amazon

Construction Manager, DCCD, DCCD

Louisa, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Amazon

Construction Manager, DCCD, DCCD

Louisa, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

CEDENT

Production Support Engineer(Linux)

Westlake, TX

$40.25 - $52.50/hr

This is a W2 position One of our client's is looking for a skillful Production Support Engineer ... Hands on experience working with AWS EKS and AWS manages solutions such as lambda, dynomodb, api ...

Node.Digital

AWS Data Automation Engineer

Arlington, TX · On-site

$140 - $200/hr

AWS Data Automation Engineer Location: Arlington, VA Must have an active Top Secret Security ... S. Government customer to provide support for onsite incident response to civilian Government ...

Anthropic

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Familiarity with enterprise networking concepts, cloud infrastructure (AWS, GCP), and IT ...

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Aws Support Engineer information

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How much do aws support engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for aws support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an AWS Support Engineer?

AWS Support Engineers are IT professionals who provide technical assistance and troubleshooting for Amazon Web Services (AWS) products and services. They help customers resolve issues related to cloud infrastructure, networking, security, and application deployment on AWS. Their role often involves diagnosing problems, guiding customers through best practices, and escalating complex cases to specialized teams when necessary. AWS Support Engineers play a key role in ensuring customer satisfaction and the smooth operation of cloud-based solutions.

What are the key skills and qualifications needed to thrive as an AWS Support Engineer, and why are they important?

To thrive as an AWS Support Engineer, you need a solid understanding of cloud computing concepts, AWS services, networking, and troubleshooting, often supported by a degree in computer science or related fields. Familiarity with AWS management tools, monitoring systems, scripting languages, and certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator is highly beneficial. Strong problem-solving skills, effective communication, and a customer-centric approach are vital soft skills for this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and the reliable operation of cloud-based environments.

What are the most common challenges faced by AWS Support Engineers, and how can new hires prepare for them?

AWS Support Engineers often encounter challenges such as quickly diagnosing complex cloud infrastructure issues, keeping up with rapidly evolving AWS services, and effectively communicating technical solutions to customers of varying expertise. New hires can best prepare by building a strong foundation in core AWS services, practicing troubleshooting scenarios, and developing clear, customer-focused communication skills. Proactively engaging with AWS documentation and participating in knowledge-sharing within the support team also greatly enhances problem-solving efficiency and professional growth.

What is the difference between Aws Support Engineer vs Cloud Support Specialist?

AspectAws Support EngineerCloud Support Specialist
CertificationsAWS Certified Solutions Architect, AWS Certified SysOps AdministratorOften similar certifications, including AWS certifications or vendor-specific cloud certifications
Work EnvironmentCustomer support, troubleshooting, and technical assistance for AWS servicesProviding technical support for cloud platforms, often across multiple providers
Employer & IndustryPrimarily in cloud service providers, tech companies, and AWS partnersIn various industries using cloud services, including IT, finance, and healthcare

The AWS Support Engineer focuses specifically on supporting AWS cloud services, troubleshooting issues, and assisting clients with AWS solutions. In contrast, a Cloud Support Specialist may work across multiple cloud platforms, offering broader support but with less specialization in AWS. Both roles require technical expertise and certifications, but the AWS Support Engineer is more specialized in AWS environments.

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Aws Support Engineer jobs near you
Infographic showing various Aws Support Engineer job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Senior Cloud Engineer (AWS Microservices)

Tiger Analytics Inc.

Plano, TX • On-site

$57.50 - $74.75/hr

Full-time

Re-posted 19 days ago

Job description

Tiger Analytics is looking for experienced Cloud Engineer to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a skilled Cloud Engineer with strong AWS expertise to design, build, and support cloud-native applications and microservices. The ideal candidate will have hands-on experience developing primarily in Python (Java acceptable), building and supporting microservices in AWS, and collaborating across full-stack environments including Angular and Node.js applications

Key Responsibilities

  • Key Responsibilities
  • Cloud Architecture & Engineering
    • Design, develop, and maintain scalable microservices in AWS (majority C1 microservices environment).
    • Build and deploy cloud-native applications using Python (Java acceptable).
    • Implement secure, highly available, and fault-tolerant solutions in AWS.
    • Support containerized deployments and CI/CD pipelines.
  • Application Development
    • Develop backend services using Python or Java.
    • Work with Node.js for API development and service integrations.
    • Collaborate with frontend teams working in Angular to ensure seamless integration.
    • Build and manage RESTful APIs.
  • Microservices & DevOps
    • Develop and maintain microservices architecture.
    • Participate in code reviews and enforce best practices.
    • Implement logging, monitoring, and performance optimization strategies.
    • Automate infrastructure and deployments using DevOps tools.
  • Collaboration & Support
  • Partner with cross-functional teams including DevOps, UI developers, QA, and Product.
  • Troubleshoot production issues and perform root cause analysis.
  • Continuously improve cloud reliability, scalability, and cost optimization.

Requirements

    • Strong programming experience in Python (Java acceptable).
    • Hands-on experience with AWS cloud services.
    • Experience building and supporting microservices architecture.
    • Experience with Node.js for backend/API development.
    • Exposure to Angular frontend framework.
    • Strong understanding of REST APIs and distributed systems.
    • Experience with CI/CD pipelines and DevOps practices.

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.