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Aws Support Engineer Jobs (NOW HIRING)

Beacon Systems, Inc

AWS SME

Moss Point, MS · Hybrid

Support cloud governance frameworks and operational standards. DevOps & Automation * Develop and maintain Infrastructure as Code (IaC) solutions using CloudFormation, Terraform, or AWS CDK. * Support ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA

We produce and support a range of tools that enable AWS Support engineers to diagnose and solve customer problems, and we also produce and support customer-facing tools that are used for self-service ...

Anthropic

Support Engineer

San Francisco, CA · On-site

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Familiarity with enterprise networking concepts, cloud infrastructure (AWS, GCP), and IT ...

CEDENT

Production Support Engineer

Westlake, TX · On-site

$40.25 - $52.50/hr

Extensive experience working on AWS cloud environment. * Experience in programming languages like Java, python, node, Shell scripting. * Exposure to supporting varied Infrastructure components like ...

USAN

Support Engineer I (Night Shift)

Norcross, GA · Hybrid

Join our dynamic team as a Support Engineer for USAN's software services solutions and USAN AWS Managed Services clients. In this role, you'll play an important part during the night shift in ...

USAN

Support Engineer I (Night Shift)

Norcross, GA · On-site

Join our dynamic team as a Support Engineer for USAN's software services solutions and USAN AWS Managed Services clients. In this role, you'll play an important part during the night shift in ...

USAN

Support Engineer I (Night Shift)

Norcross, GA · On-site

Join our dynamic team as a Support Engineer for USANs software services solutions and USAN AWS Managed Services clients. In this role, you'll play an important part during the night shift in ...

CEDENT

Production Support Engineer(Linux)

Westlake, TX

$40.25 - $52.50/hr

This is a W2 position One of our client's is looking for a skillful Production Support Engineer ... Hands on experience working with AWS EKS and AWS manages solutions such as lambda, dynomodb, api ...

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All JobsAws Support Engineer Jobs

Aws Support Engineer information

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How much do aws support engineer jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for aws support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the salary of support engineer in Amazon?

The salary of an AWS Support Engineer at Amazon typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries, often supplemented with benefits and bonuses.

What are the most common challenges faced by AWS Support Engineers, and how can new hires prepare for them?

AWS Support Engineers often encounter challenges such as quickly diagnosing complex cloud infrastructure issues, keeping up with rapidly evolving AWS services, and effectively communicating technical solutions to customers of varying expertise. New hires can best prepare by building a strong foundation in core AWS services, practicing troubleshooting scenarios, and developing clear, customer-focused communication skills. Proactively engaging with AWS documentation and participating in knowledge-sharing within the support team also greatly enhances problem-solving efficiency and professional growth.

What are AWS Support Engineers?

AWS Support Engineers are IT professionals who provide technical assistance and troubleshooting for Amazon Web Services (AWS) products and services. They help customers resolve issues related to cloud infrastructure, networking, security, and application deployment on AWS. Their role often involves diagnosing problems, guiding customers through best practices, and escalating complex cases to specialized teams when necessary. AWS Support Engineers play a key role in ensuring customer satisfaction and the smooth operation of cloud-based solutions.

What are the key skills and qualifications needed to thrive as an AWS Support Engineer, and why are they important?

To thrive as an AWS Support Engineer, you need a solid understanding of cloud computing concepts, AWS services, networking, and troubleshooting, often supported by a degree in computer science or related fields. Familiarity with AWS management tools, monitoring systems, scripting languages, and certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator is highly beneficial. Strong problem-solving skills, effective communication, and a customer-centric approach are vital soft skills for this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and the reliable operation of cloud-based environments.

Are AWS jobs still in demand?

AWS Support Engineer roles remain in high demand due to the widespread adoption of cloud computing and the need for expertise in AWS services, cloud infrastructure, and troubleshooting. Employers seek professionals with certifications like AWS Certified Solutions Architect and experience with cloud management tools, making these roles consistently available across various industries.

What is the difference between Aws Support Engineer vs Cloud Support Specialist?

AspectAws Support EngineerCloud Support Specialist
CertificationsAWS Certified Solutions Architect, AWS Certified SysOps AdministratorOften similar certifications, including AWS certifications or vendor-specific cloud certifications
Work EnvironmentCustomer support, troubleshooting, and technical assistance for AWS servicesProviding technical support for cloud platforms, often across multiple providers
Employer & IndustryPrimarily in cloud service providers, tech companies, and AWS partnersIn various industries using cloud services, including IT, finance, and healthcare

The AWS Support Engineer focuses specifically on supporting AWS cloud services, troubleshooting issues, and assisting clients with AWS solutions. In contrast, a Cloud Support Specialist may work across multiple cloud platforms, offering broader support but with less specialization in AWS. Both roles require technical expertise and certifications, but the AWS Support Engineer is more specialized in AWS environments.

What does an AWS support engineer do?

An AWS Support Engineer provides technical assistance to customers using Amazon Web Services, troubleshooting issues, resolving service disruptions, and guiding users on best practices. They often work with cloud infrastructure, utilize AWS tools and services, and may hold certifications like AWS Certified Solutions Architect. Their role involves diagnosing problems, offering solutions, and ensuring optimal cloud performance.

How much do AWS support engineers make?

AWS Support Engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Senior roles or those with specialized skills in cloud architecture and troubleshooting can earn higher salaries, often exceeding $130,000 per year.
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Aws Support Engineer jobs near you
Infographic showing various Aws Support Engineer job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 22% Full Time, 4% Temporary, 66% Contract, and 4% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

LEAD DEVOPS ENGINEER

Kanak Elite Services Inc

Colorado Springs, CO • On-site

$101K - $133K/yr

Contractor

Posted 8 days ago

Be an early applicant

Job description

AWS / Kubernetes - Lead DevOps Engr with Amdocs

LOCAL TO DENVER AREA AND NEED EX CHARTER 

Client-Amdocs

Key Responsibilities:
• Maintain and operate AWS Infrastructure for a tier-one US-based telco supporting the Amdocs network software solution.
• Participate in on-call rotation, upgrade, and maintain EKS, S3, EFS, MSK, VPCs, Subnets, WAFs, and Route53.
• Use standardized CI/CD pipelines based in GitLab and Terraform to ensure uptime, performance, and scalability of the infrastructure supporting the application.
• Collaborate with US-based client SMEs, leaders, incident managers, and AWS support personnel during US timezone periods, and respond to critical impacts during on-call rotation hours.
• Partner with a consultant with the same roles and responsibilities in the Mexico and India regions.
• Leading other Gen AI Consultants/Engineers
• Deifning and reviewing work from other DevOps Engineers
Providing technical leadership to other DevOps Engineers
Lead-Level:
• 5+ years of experience with GitLab (code repo, configure pipelines, env 
properties, using GitLab runners, merge requests).
• 5+ years of experience with Terraform (troubleshooting, property configuration, 
state file management, module and resource authoring).
• 5+ years of experience with AWS cloud (EKS, S3, EFS, MSK, VPCs, Subnets, 
Security Groups, WAFs, auto-scaling, and Route53).
• 5+ years of AWS infrastructure support (monitoring, maintaining, upgrading, and 
troubleshooting).
• Proven excellence in communication, root cause analysis authoring, and 
consulting skillsets in English.
• Proven experience in analyzing and troubleshooting production workloads in 
AWS infrastructure.
• Ability to work US-timezone overlapping hours.
• Ability to work on-call rotation for critical issue escalations.
• Ability to interact and work with senior technical resources at the client and AWS 
support.
Preferred Qualifications:
• Understanding of Harness configuration for application deployment to EKS (only 
deploy containers to EKS).
• Experience in application support for production workloads.
• Experience with Kafka configuration, support, and troubleshooting.
• Experience with AWS Direct Connect support and troubleshooting

Feel free to reach me at gauravverma@kanakits.com