We need an L1 support engineer for end-user voice support. The person will take support calls from users, troubleshoot issues, and resolve or escalate as needed. Key responsibilities: Handle inbound ...
We need an L1 support engineer for end-user voice support. The person will take support calls from users, troubleshoot issues, and resolve or escalate as needed. Key responsibilities: Handle inbound ...
Network Voice Support Specialist Location :- Winston Salem NC ( 100% Onsite ) *Please note, this ... Our deep industry, process and engineering expertise enables us to build an organization's unique ...
Network Voice Support Specialist Location :- Winston Salem NC ( 100% Onsite ) *Please note, this ... Our deep industry, process and engineering expertise enables us to build an organization's unique ...
ITS supports and enables faculty research and teaching with the effective use of technology ... They collaborate with the voice engineering team to optimize the University's telecommunications ...
ITS supports and enables faculty research and teaching with the effective use of technology ... They collaborate with the voice engineering team to optimize the University's telecommunications ...
ITS supports and enables faculty research and teaching with the effective use of technology ... They collaborate with the voice engineering team to optimize the University's telecommunications ...
ITS supports and enables faculty research and teaching with the effective use of technology ... They collaborate with the voice engineering team to optimize the University's telecommunications ...
Lead, Product Owner for Voice Support Bridgestone Americas, Inc. (BSAM), headquartered in Nashville ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
Lead, Product Owner for Voice Support Bridgestone Americas, Inc. (BSAM), headquartered in Nashville ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
Own and manage the voice support product backlog, ensuring alignment with business priorities and ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
Own and manage the voice support product backlog, ensuring alignment with business priorities and ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
Own and manage the voice support product backlog, ensuring alignment with business priorities and ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
Own and manage the voice support product backlog, ensuring alignment with business priorities and ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
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Technical Support Engineer
Wichita, KS · On-site
$50K - $60K/yr
Product Support Engineer (Technician) Voice Products, Inc. Local to Wichita area within 50 miles. Required Experience: Minimum two years IT technical support experience, or formal IT education ...
Quick apply
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Technical Support Engineer
Wichita, KS · On-site
$50K - $60K/yr
Product Support Engineer (Technician) Voice Products, Inc. Local to Wichita area within 50 miles. Required Experience: Minimum two years IT technical support experience, or formal IT education ...
Own and manage the voice support product backlog, ensuring alignment with business priorities and ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
Own and manage the voice support product backlog, ensuring alignment with business priorities and ... Partner with engineering or directly configure within CCaaS platforms to implement improvements
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... support voice on the account team. You'll bring deep knowledge of how each of your customers is ...
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... support voice on the account team. You'll bring deep knowledge of how each of your customers is ...
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... support voice on the account team. You'll bring deep knowledge of how each of your customers is ...
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... support voice on the account team. You'll bring deep knowledge of how each of your customers is ...
Developer Support Engineer
Cambridge, MA · On-site
$75K - $135K/yr
Developer Support Engineer About Blitzy Blitzy is a Cambridge, MA based AI software development ... voice of the customer in Engineering and Product discussions * You produce clear documentation ...
Developer Support Engineer
Cambridge, MA · On-site
$75K - $135K/yr
Developer Support Engineer About Blitzy Blitzy is a Cambridge, MA based AI software development ... voice of the customer in Engineering and Product discussions * You produce clear documentation ...
Support Engineer
Reston, VA · On-site
Salary: Support Engineer Content Guru is a leading global provider of enterprise cloud Customer ... Our goal is to enhance the way the world communicates, enabling seamless interactions across voice ...
Quick apply
Support Engineer
Reston, VA · On-site
Salary: Support Engineer Content Guru is a leading global provider of enterprise cloud Customer ... Our goal is to enhance the way the world communicates, enabling seamless interactions across voice ...
Support Engineer
Reston, VA · On-site
Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Our goal is to enhance the way the world communicates, enabling seamless interactions across voice ...
Support Engineer
Reston, VA · On-site
Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Our goal is to enhance the way the world communicates, enabling seamless interactions across voice ...
Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Our goal is to enhance the way the world communicates, enabling seamless interactions across voice ...
Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Our goal is to enhance the way the world communicates, enabling seamless interactions across voice ...
Perform and coordinate trouble resolution for Consumer Voice Over IP platforms. Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups. Will be ...
Perform and coordinate trouble resolution for Consumer Voice Over IP platforms. Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups. Will be ...
Developer Support Engineer
Cambridge, MA · On-site
$152K/yr
They are seeking a Developer Support Engineer to serve as the technical front line for their ... the voice of the customer in Engineering and Product discussions • You produce clear ...
Developer Support Engineer
Cambridge, MA · On-site
$152K/yr
They are seeking a Developer Support Engineer to serve as the technical front line for their ... the voice of the customer in Engineering and Product discussions • You produce clear ...
Support engineer
New York, NY · On-site
$112K - $167K/yr
As a senior support engineer, your top priority is helping our developer personas and technical ... You'll act as a leading voice for our enterprise support function, handling intricate customer ...
Support engineer
New York, NY · On-site
$112K - $167K/yr
As a senior support engineer, your top priority is helping our developer personas and technical ... You'll act as a leading voice for our enterprise support function, handling intricate customer ...
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Salesforce Voice Engineer (ITIL Cert Mandatory) NOT A DEV - ADSBM
San Francisco, CA · Remote
$35 - $40/hr
Candidate MUST have ITIL Cert SalesForce Service Desk Voice support Core Responsibilities ... Act as the primary liaison between sales, support, and technical/engineering teams. [1, 2] * ...
Quick apply
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Salesforce Voice Engineer (ITIL Cert Mandatory) NOT A DEV - ADSBM
San Francisco, CA · Remote
$35 - $40/hr
Candidate MUST have ITIL Cert SalesForce Service Desk Voice support Core Responsibilities ... Act as the primary liaison between sales, support, and technical/engineering teams. [1, 2] * ...
Desktop Support Engineer
Stamford, CT · On-site
Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues. Reason for Request: Requirements: This is a Desktop Engineer role for the Stamford location ...
Quick apply
Desktop Support Engineer
Stamford, CT · On-site
Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues. Reason for Request: Requirements: This is a Desktop Engineer role for the Stamford location ...
Voice Support Engineer information
See salary details
$5.29 - $11.80
10% of jobs
$11.80 - $18.31
0% of jobs
$18.31 - $24.83
2% of jobs
$24.83 - $31.34
0% of jobs
$31.34 - $37.85
8% of jobs
$39.38 is the 25th percentile. Wages below this are outliers.
$37.85 - $44.36
18% of jobs
The median wage is $48.34 / hr.
$44.36 - $50.87
19% of jobs
$50.87 - $57.39
16% of jobs
$58.57 is the 75th percentile. Wages above this are outliers.
$57.39 - $63.90
11% of jobs
$63.90 - $70.41
8% of jobs
$70.41 - $76.92
7% of jobs
$5
$48
$76
How much do voice support engineer jobs pay per hour?
As of Jun 27, 2026, the average hourly pay for voice support engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.
What engineers make $500,000?
Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High compensation often includes base salary, bonuses, and stock options, particularly in tech companies or startups with rapid growth.
Are voice engineers in demand?
Voice engineers are in demand due to the growth of VoIP, unified communications, and cloud-based voice solutions. They typically require skills in networking, telephony systems, and certifications such as CCNA or CCNP, making their expertise valuable in many organizations' communication infrastructure.
What are Voice Support Engineers?
Voice Support Engineers are IT professionals who specialize in maintaining, troubleshooting, and optimizing voice communication systems, such as VoIP (Voice over Internet Protocol) networks and traditional telephony infrastructures. They ensure that voice services are reliable, clear, and secure for business operations. Their responsibilities often include configuring voice hardware and software, resolving technical issues, and providing user support. Voice Support Engineers may also assist with system upgrades, integrations, and security measures to prevent unauthorized access or service disruptions.
What jobs pay $400 an hour?
Voice Support Engineers typically do not earn $400 an hour; such high rates are more common in specialized consulting, executive-level roles, or freelance positions in fields like software development, legal consulting, or executive coaching. These roles often require extensive experience, certifications, or niche expertise, and may involve project-based or contract work with high hourly rates.
How does a Voice Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?
Voice Support Engineers frequently work alongside network engineers, IT support staff, and product managers to troubleshoot and resolve voice communication issues. Collaboration often involves joint diagnostic sessions, sharing detailed logs, and participating in escalation calls to ensure timely resolution. Effective communication and a strong understanding of both voice technologies and network infrastructure are essential, as solutions often require coordinated efforts across different departments. This collaborative approach not only speeds up problem resolution but also helps engineers broaden their technical expertise and professional network.
What is the difference between Voice Support Engineer vs Network Support Engineer?
| Aspect | Voice Support Engineer | Network Support Engineer |
|---|---|---|
| Certifications | CCNA, CCNP, CompTIA Voice | CCNA, CCNP, CompTIA Network |
| Work Environment | Call centers, IT support teams, telecom companies | Data centers, enterprise IT departments, telecom providers |
| Job Focus | VoIP systems, telephony hardware, voice troubleshooting | Network infrastructure, routing, switching, network troubleshooting |
While both roles require networking knowledge and certifications like CCNA, the Voice Support Engineer specializes in telephony and VoIP systems, focusing on voice communication issues. In contrast, the Network Support Engineer handles broader network infrastructure, including routing and switching. Both roles are vital in telecom and IT industries but differ in their specific technical focus.
What are the key skills and qualifications needed to thrive as a Voice Support Engineer, and why are they important?
To thrive as a Voice Support Engineer, you need a strong understanding of VoIP technologies, networking fundamentals, and experience with telecommunication protocols, often backed by a relevant degree or certifications like CCNA or CompTIA Network+. Familiarity with systems such as Cisco Call Manager, SIP trunking, and troubleshooting tools is typically required. Excellent problem-solving abilities, communication skills, and patience are crucial soft skills for effectively assisting users and collaborating with technical teams. These skills and qualities are essential for ensuring reliable voice services and prompt resolution of technical issues, which are critical for business operations.
What is a voice support engineer?
A voice support engineer is a technical professional who manages and maintains voice communication systems such as VoIP, PBX, and telephony infrastructure. They troubleshoot issues, optimize system performance, and often work with network tools and protocols to ensure reliable voice services for organizations.
More about Voice Support Engineer jobs
What job categories do people searching Voice Support Engineer jobs look for? The top searched job categories for Voice Support Engineer jobs are:
Full-time
Posted 17 days ago
Job description
Role : L1 Voice Support / End User Support
Location : Chicago, IL / Des Moines, IA / St. Louis, MO ( Onsite )
Job Type : Full Time
Desccription:
We need an L1 support engineer for end-user voice support. The person will take support calls from users, troubleshoot issues, and resolve or escalate as needed.
Key responsibilities:
Handle inbound support calls from end users
Provide desktop/laptop support
Troubleshoot Windows, Outlook, VPN, password, connectivity, printer, and basic application issues
Create/update tickets and follow proper escalation process
Provide onsite support when required
Required skills:
1-3 years of L1 helpdesk / desktop support experience
Strong communication and phone support skills
Experience supporting Windows laptops/desktops
Basic knowledge of Active Directory, Office 365, VPN, printers, and ticketing tools
Must be available onsite in Chicago, Des Moines, or St. Louis
Note: Need someone quick, preferably local or nearby, and ready to start immediately.
Location : Chicago, IL / Des Moines, IA / St. Louis, MO ( Onsite )
Job Type : Full Time
Desccription:
We need an L1 support engineer for end-user voice support. The person will take support calls from users, troubleshoot issues, and resolve or escalate as needed.
Key responsibilities:
Handle inbound support calls from end users
Provide desktop/laptop support
Troubleshoot Windows, Outlook, VPN, password, connectivity, printer, and basic application issues
Create/update tickets and follow proper escalation process
Provide onsite support when required
Required skills:
1-3 years of L1 helpdesk / desktop support experience
Strong communication and phone support skills
Experience supporting Windows laptops/desktops
Basic knowledge of Active Directory, Office 365, VPN, printers, and ticketing tools
Must be available onsite in Chicago, Des Moines, or St. Louis
Note: Need someone quick, preferably local or nearby, and ready to start immediately.