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Voice Support Engineer Jobs Near Me

Voice Engineer

Gahanna, OH · On-site

$105K - $115K/yr

Must Have Technical/Functional Skills • Strong experience with Voice / VoIP management tools and ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...

Avaya Telephony / VoIP Engineer** to support and maintain enterprise telephony, unified communications, and voice network infrastructure. The ideal candidate will have strong hands-on experience with

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The Lead AI Engineer partners closely with product, platform, voice, and operations teams to ... Provide technical mentorship and code review support while contributing directly to development ...

The Senior Telecom Engineer provides technical leadership for enterprise voice, contact center ... Experience supporting SIP-based voice architectures, SIP trunks, and Session Border Controller (SBC ...

Telecom Network Engineer

Columbus, OH · On-site

$80K - $95K/yr

The Telecom Network Engineer works under general supervision to analyze, design, implement, and maintain telecommunications systems supporting voice, video, and data services. Key Responsibilities:

Telecom Network Engineer

Columbus, OH · On-site

$80K - $95K/yr

The Telecom Network Engineer works under general supervision to analyze, design, implement, and maintain telecommunications systems supporting voice, video, and data services. Key Responsibilities:

Support network upgrades and migrations with minimal business disruption. * Own steady-state ... Enterprise Voice / Unified Communications knowledge - Microsoft Teams Voice / Direct Routing, or ...

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Voice Support Engineer information

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How much do voice support engineer jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for voice support engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.
A map of the United States highlighting the number of Voice Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Voice Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Must Have Technical/Functional Skills
• Strong experience with Voice / VoIP management tools and processes
• Strong knowledge and experience with Cisco Unified Call Manager
• Good knowledge and experience with SBC technologies (Oracle)
• Strong understanding of call recording systems (Nice)
• Strong E911 experience
• Good knowledge and familiarity
• with Cisco UCS
• Good experience with general networking technologies
• Strong understanding with Microsoft Teams Calling
• 3+ years of experience managing large call manager telephony environments
Roles & Responsibilities
• Configure and enable Teams Phone System, policies, calling plans, and number assignments.
• Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing.
• Perform user cutovers from Cisco to Teams in coordinated migration waves.
• Configure Teams call queues, auto attendants, voicemail, and routing policies.
• Migrate and validate analog and specialty lines (gateways/intercom/paging).
• Coordinate with carriers for number porting and PSTN transitions
• Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration.
• Update routing tables, dial peers, E911 configurations, and failover paths.
• Support coexistence scenarios during phased migration.
• Provide L2/L3 troubleshooting during pilot and mass migration phases.
• Identify issues in SBC routing, Teams policy conflicts, or device registration failures.
• Handle escalations related to call quality, dropped calls, and network dependencies.
• Create detailed SOPs, migration runbooks, rollback plans, and user guides.
Salary Range: $105,000 -$115,000 year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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