Responsibilities : • Providing professional, technical customer service over the phone, email ... • Supporting system engineering on both in house customer validation testing • Performing ...
Responsibilities : • Providing professional, technical customer service over the phone, email ... • Supporting system engineering on both in house customer validation testing • Performing ...
Excellent customer service and communicationskills including providing VIP support * Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as ...
Excellent customer service and communicationskills including providing VIP support * Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as ...
Systems Support Engineer
Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
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Systems Support Engineer
Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
Systems Support Engineer
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
Systems Support Engineer
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to complete service requests * Manage personal ticketing queue in alignment with customer service standards
Behind our customers - amazing companies that help feed the world, provide life-saving medicine on ... As a field Support Engineer, you will be asked to travel throughout your assigned service area with ...
New
Behind our customers - amazing companies that help feed the world, provide life-saving medicine on ... As a field Support Engineer, you will be asked to travel throughout your assigned service area with ...
New
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
Responsibilities include supporting product performance improvement, cost-reduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers.
Responsibilities include supporting product performance improvement, cost-reduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers.
Responsibilities include supporting product performance improvement, costreduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers. The ...
Responsibilities include supporting product performance improvement, costreduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers. The ...
Jobs are responsible for company Total Customer Experience as well as the revenue growth ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
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Jobs are responsible for company Total Customer Experience as well as the revenue growth ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... Job Summary: Provides first level support for all end-users within the Company. Duties and ...
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... Job Summary: Provides first level support for all end-users within the Company. Duties and ...
IT Support Engineer I
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... Job Summary: Provides first level support for all end-users within the Company. Duties and ...
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IT Support Engineer I
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... Job Summary: Provides first level support for all end-users within the Company. Duties and ...
IT Support Engineer I
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... Job Summary: Provides first level support for all end-users within the Company. Duties and ...
IT Support Engineer I
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... Job Summary: Provides first level support for all end-users within the Company. Duties and ...
Desktop Support - EUC
Columbus, OH · On-site
Tata Consultancy Services is seeking a Desktop Support Engineer to assist users with general ... interact with different IT customers, including leadership. • Good knowledge of common ...
Desktop Support - EUC
Columbus, OH · On-site
Tata Consultancy Services is seeking a Desktop Support Engineer to assist users with general ... interact with different IT customers, including leadership. • Good knowledge of common ...
SPOC / Service Desk Agents (Tier 1 customer support.) * Site Support Technicians / Field IT ... DRSN Network Engineers (Freedom Center / Site W.) * WebEOC Application Developers. * Asset ...
SPOC / Service Desk Agents (Tier 1 customer support.) * Site Support Technicians / Field IT ... DRSN Network Engineers (Freedom Center / Site W.) * WebEOC Application Developers. * Asset ...
Sales Engineer
Dublin, OH · On-site
$60K - $68K/yr
... support quoting, forecasting, product development, and customer engagement while driving ... Coordinate with engineering, customer service, purchasing, and manufacturing to resolve customer ...
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Sales Engineer
Dublin, OH · On-site
$60K - $68K/yr
... support quoting, forecasting, product development, and customer engagement while driving ... Coordinate with engineering, customer service, purchasing, and manufacturing to resolve customer ...
... customer/vendor dialogue. * Documents small-to medium-scale projects and delivers presentations ... Provide Level 3/4 engineering support for the corporate enterprise network. * Verify hardware ...
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... customer/vendor dialogue. * Documents small-to medium-scale projects and delivers presentations ... Provide Level 3/4 engineering support for the corporate enterprise network. * Verify hardware ...
Field Application Engineer
Columbus, OH · On-site +1
$54K - $81K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Field Application Engineer
Columbus, OH · On-site +1
$54K - $81K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Field Application Engineer '27
Columbus, OH · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Field Application Engineer '27
Columbus, OH · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Robotics Engineer
$40.87 - $55.29/hr
Provide on-site customer support and training during installation, commissioning, and handoff ... Strong PLC programming experience with Allen-Bradley and/or Siemens platforms. * Hands-on ...
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Robotics Engineer
$40.87 - $55.29/hr
Provide on-site customer support and training during installation, commissioning, and handoff ... Strong PLC programming experience with Allen-Bradley and/or Siemens platforms. * Hands-on ...
Customer Support Engineer information
See salary details
$39K - $45.3K
11% of jobs
$45.3K - $51.6K
1% of jobs
$51.6K - $58K
2% of jobs
$58K - $64.3K
5% of jobs
$68.4K is the 25th percentile. Wages below this are outliers.
$64.3K - $70.6K
9% of jobs
$70.6K - $76.9K
19% of jobs
The median wage is $77.8K / yr.
$76.9K - $83.2K
19% of jobs
$87.7K is the 75th percentile. Wages above this are outliers.
$83.2K - $89.5K
12% of jobs
$89.5K - $95.9K
10% of jobs
$95.9K - $102.2K
8% of jobs
$102.2K - $108.5K
4% of jobs
$39K
$78.6K
$108.5K
How much do customer support engineer jobs pay per year?

Full-time
Posted 17 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.