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14 Veeco Customer Support Engineer Jobs Hiring Near You

Veeco

Staff Optical Engineer (20122)

San Jose, CA

$151K - $195K/yr

About Veeco You probably don't realize it, but what we do at Veeco touches the lives of every ... Support operations to resolve supplier and production problems * Create optical designs for new ...

Veeco

Senior Material Handler

Somerset, NJ · On-site

$16.75 - $20.25/hr

Receiving Customer RMA returns / Vendor repair returns; issuing materials to Engineering to support ... Veeco is committed to working with and providing reasonable accommodations to individuals with ...

Veeco

Category Manager (Spector) (19893)

San Jose, CA

... Veeco's growth, innovation, and ability to deliver to customers worldwide. In this role, you will ... Collaborate closely with Engineering, Operations, Quality, and Program teams to align sourcing ...

Veeco

Material Handler (PSP)

Horsham, PA · On-site

$16.50 - $20/hr

US - PA - Horsham Requisition ID: 20009 About Veeco You probably don't realize it, but what we do ... Support safe transportation and documentation compliance for domestic and international shipments.

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Veeco Jobs Information

Do workers at Veeco get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Veeco pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

At Veeco, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from Veeco affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at Veeco?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and June 2026.

How easy is it to get time off at Veeco?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Veeco?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Veeco feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Veeco get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Is it stressful to work at Veeco?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Veeco enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Veeco recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Veeco?

Most people didn’t get enough training when they started.
78% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Veeco?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Veeco’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Veeco is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

What other companies are hiring for Customer Support Engineer jobs?

What are the most popular jobs at Veeco?

Infographic showing various Customer Support Engineer job openings at Veeco in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Senior Product Support Engineer (20036)

Veeco

San Jose, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Veeco rating

8.9

Company rating: 8.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 489 rated machine equipment manufacturers

Job description

About Veeco
You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. 
 

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
 

We're looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

 
Overview
 
Veeco is seeking a Senior Product Support Engineer to provide engineering-level support to customers, customer support personnel, and field support teams responsible for diagnosing, troubleshooting, repairing, and debugging Lithography and Laser Annealing products. This role responds to escalated hardware and software issues that first-line field service teams are unable to isolate or resolve. The ideal candidate is a proactive technical professional with strong problem-solving skills, customer service experience, and expertise in system-level software debugging using techniques such as debug and trace output analysis. The Software Product Support Engineer will lead the local team by analyzing incoming issues, developing action plans, tracking progress, and ensuring customer satisfaction.
 
Responsibilities
  • Assess, troubleshoot, and resolve customer software and hardware issues that Field Service has been unable to address.
  • Collaborate with customers in business-critical situations, providing responsive, professional technical expertise.
  • Partner with customers and internal teams to identify, validate, and implement effective solutions to technical issues.
  • Provide engineering teams with technical feedback on product changes, enhancements, design issues, reliability concerns, maintenance challenges, and software defects.
  • Track and analyze supplier and Original Equipment Manufacturer (OEM) support calls, authorizing Field Service use of OEM resources as needed.
  • Track activities and provide weekly reports to Product Support management.
  • Manage customer escalations by ensuring the team focuses on the right tasks, meets schedules, and maintains customer satisfaction.
 
Minimum Qualifications
Bachelor's degree in Engineering, Computer Science, Physics, or a related field, or equivalent experience, plus at least (5) five years of customer-facing product support or engineering experience in the semiconductor capital equipment industry. Ability to travel domestically and internationally up to 20%.
 
Knowledge, Skills, and Abilities
  • Strong knowledge of object-oriented methodologies and technologies, including C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, and Windows OS.
  • Skilled in debugging large code bases and multithreaded applications.
  • Knowledge of software development processes, methodologies, and the full software lifecycle for critical applications.
  • Excellent written and verbal communication skills in English.
  • Strong project management skills, with the ability to work effectively both independently and as part of a team.
  • Strong interpersonal skills, with the ability to communicate effectively across teams and with customers.
  • Strong understanding of electrical, mechanical, pneumatic, and optical systems; experience with HVAC and cooling/chiller technologies is preferred.
  • SAP experience preferred.


Salary and Benefits
The expected salary range for this position is $148,356.00 -$192,205.00 plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay. If your salary requirements exceed the advertised range and you remain interested in Veeco, we encourage you to apply or email your resume to recruiting@veeco.com.

Other benefits include:

  • Medical, Dental, and Vision
  • 401(k) with Company Match
  • Holiday, Vacation, and Sick Time
  • Flexible Spending Accounts (FSA)
  • Commuter Benefits
  • Life and Accident Insurance
  • Disability Insurance
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Identity Theft Remediation
  • Emergency Travel Assistance

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.

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