Sourcegraph
Sourcegraph

60 Sourcegraph Customer Support Engineer Jobs Hiring Near You

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...

As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake ...

... with fellow customer support engineers, sales engineers, consulting engineers, and internal engineering departments Function as the primary technical resource for large customer accounts with ...

As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake ...

... with fellow customer support engineers, sales engineers, consulting engineers, and internal engineering departments Function as the primary technical resource for large customer accounts with ...

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

Customer Support Engineer Do you want to join a purpose driven company who are making a global impact on society and creating a healthier environment both now and for future generations? If working ...

Customer Support Engineer Metriport is an open-source data intelligence platform that helps healthcare organizations access and exchange patient data in real-time. We integrate with all major US ...

Must maintain excellent working relationship with customers, customer support engineers, applications engineers, technical support and sales team * Requires good troubleshooting skills Preferred ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

next page

Showing results 1-20

Sourcegraph Jobs Information

What other companies are hiring for Customer Support Engineer jobs?

Customer Support Engineer

Immersive Technologies

Salt Lake City, UT • On-site

Full-time

Re-posted 16 days ago


Job description

Customer Support Engineer

United States (Field-Based Role)

Mandatory residence: Salt Lake City, Utah or Tucson, Arizona

About the Role

Immersive Technologies, a global leader in simulator-based training solutions for the mining industry, is seeking a Customer Support Engineer to join its technical services team. This role is ideal for a hands-on professional with strong technical capabilities, a customer-focused mindset, and the ability to operate effectively in dynamic field environments.

Role Purpose

The Customer Support Engineer is responsible for deploying, maintaining, troubleshooting, and supporting advanced simulator systems, both in-house and at customer sites, while building strong, service-oriented relationships with clients.

Key Responsibilities

- Develop a strong working knowledge of simulator systems (electronics, hardware, software)

- Perform field service activities including installation, commissioning, maintenance, upgrades, training, and emergency support

- Lead on-site service visits ensuring quality, efficiency, and safety

- Diagnose and resolve technical issues, ensuring full ownership until closure

- Document all service activities and customer interactions

- Maintain accurate records of visits, service requests, and communications

- Oversee and execute support agreements to ensure compliance with deliverables

- Manage spare parts inventory and stock control as applicable

Key Challenges

- Achieve a high level of technical proficiency to work independently in the field

- Take full ownership of customer incidents from identification to resolution

- Balance technical execution with strong customer relationship management

Minimum Qualifications (Required)

- Valid driver's license

- Minimum 3 years of experience in a technical role (field service, maintenance, electronics, or automation)

- Willingness and ability to travel frequently

- Strong problem-solving skills and ability to work independently

Preferred Qualifications

- Associate's or Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, Automation, or related field

- Experience in mining, industrial technology, heavy equipment, simulation systems, or technical customer support

#LI-ML02

Employment Type: FULL_TIME