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60 Sourcegraph Customer Support Engineer Jobs Hiring Near You

Fictiv

Customer Support Engineer

Schaumburg, IL · On-site

$65K - $80K/yr

Role Summary The Customer Support Engineer promotes sales of Misumi products through Customer Support channels including email, chat, and phone, application work and special engineering related ...

Fivetran

Customer Support Engineer

Denver, CO · On-site

$80K - $96K/yr

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

Digital Reef

Customer Support Engineer

Richmond, VA · Remote

DESCRIPTION We're looking for a passionate Customer Support Engineer to provide Saturday and Sunday (10am-7pm and 3 days a week (9AM - 6pm ET) technical support on all Digital Reef Products. This ...

Digital Reef

Customer Support Engineer

Manhattan, NY · Remote

DESCRIPTION We're looking for a passionate Customer Support Engineer to provide Saturday and Sunday (10am-7pm and 3 days a week (9AM - 6pm ET) technical support on all Digital Reef Products. This ...

Fivetran

Customer Support Engineer

Oakland, CA · On-site

$80K - $96K/yr

We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and ...

KLA Corporation

Customer Support Engineer

Manassas, VA · On-site

$29.19 - $49.62/hr

Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...

Engageware

Customer Support Engineer

Burlington, MA · On-site

About the Role As a Customer Support Engineer, you will serve as a key technical resource for Engageware customers, delivering timely, expert support that drives product adoption, satisfaction, and ...

Orbotech

Customer Support Engineer

Malta, NY

$29.19 - $49.62/hr

... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...

KLA Corporation

Customer Support Engineer

Boise, ID · On-site

$25.15 - $42.75/hr

Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...

KLA Corporation

Customer Support Engineer

Boise, ID · On-site

$25.15 - $42.75/hr

Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...

Fictiv

Customer Support Engineer

Schaumburg, IL · On-site

The Customer Support Engineer promotes sales of Misumi products through various support channels and provides technical design support to customers, ensuring compliance with quality standards and ...

Orbotech

Customer Support Engineer

Boise, ID · On-site

$25.15 - $42.75/hr

Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...

KLA Corporation

Customer Support Engineer

Boise, ID

$25.15 - $42.75/hr

Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...

KLA Corporation

Customer Support Engineer

Boise, ID · On-site

Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...

E2B

Customer Support Engineer

San Francisco, CA

ABOUT THE ROLE This is our second support hire. Customers using E2B in production, from individual developers to frontier AI labs to enterprise banks, file tickets when something breaks. We need ...

Orbotech

Customer Support Engineer

Boise, ID

$25.15 - $42.75/hr

Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...

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Customer Support Engineer

Customer Support Engineer

Motorola Solutions, Inc.

Lexington, SC • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

12th of 139 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.
Avtec, a Motorola Solutions Company, offers technology and services that help public safety, business, energy, transportation, and government organizations orchestrate their missions. Dispatchers at major airlines, utilities, railroads, and public safety agencies have been using Avtec products and services to orchestrate their critical missions since 1979, with thousands of systems installed.
Job Description
The Customer Support Engineer is responsible for interfacing with customers over the telephone and in person in order to analyze and resolve both technical and complex problems. This includes providing technical support and training for Avtec's systems to customers, dealers, and partners.
This position is responsible but not limited to:
  • Prioritize and provide customer support and technical issue resolution via e-mail, phone and other electronic medium.
  • Determine most cost-effective repair/resolution to minimize customer downtime.
  • Enter and track issues in a tracking database, keeping customers apprised of work status, and drive all issues to closure.
  • Must be able to relay detailed instructions to customers and interpret documents including technical operating manuals and maintenance instructions.
  • Escalate product performance issue (software/hardware) within the tools provided (Salesforce, Rally, etc.) and work with Senior Support Engineers and Engineering towards resolution.
  • Issue Return Material Authorizations (RMA's) per company policy which may include additional steps to create quotes, placing collection calls, and resolving part number variances.
  • Provide after-schedule support on an as needed basis.
  • Work collaboratively with the Sales team to support pre-sales system designs and technical presentations.
  • Attend software development re-cap meetings and provide input to the Product and Engineering teams.
  • Provide on-site customer support service/training on an as needed basis, up to 25% of time.

Required Technical Skills:
  • Windows OS/Applications configuration and troubleshooting
  • IP Network troubleshooting
  • Read and interpret log files
  • Proficient in Wireshark
  • Virtualization

Desired Technical Skills:
  • SQL Database
  • IP Radio Technologies
  • IP Telephony

**Preferred candidates will live in South Carolina**
Target Base Salary Range: $60,000 - $70,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RO1
Basic Requirements
  • Graduating with a Bachelor's degree on or before July 2026
  • OR 2+ years of experience in software, networking, IT, public safety, wireless or related field

Travel Requirements
Under 25%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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