Intrado
Intrado

60 Intrado Customer Support Engineer Jobs Hiring Near You

Description Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation ...

Customer Support Engineer page is loaded## Customer Support Engineerlocations: Sandpointtime type: Full timeposted on: Posted Todayjob requisition id: R1550-2026**Job Title**Customer Support ...

Customer Support Engineer

Houston, TX · On-site

$90 - $130/hr

Customer Support Engineer * Customer Support * Houston, Texas * Senior * Full-time Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great ...

Customer Support Engineer * Customer Support * San Francisco * Senior * Full-time * ID: VDT26209, VDT26208 Description VAST Data is looking for a Customer Support Engineer to join our growing team!

Customer Support Engineer

Seattle, WA · On-site

$80 - $100/hr

Customer Support Engineer * Customer Support * Seattle * Senior * Full-time * ID: VDT26209, VDT26208 Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical ...

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

Customer Support Engineer

Raleigh, NC · On-site

$80 - $100/hr

Customer Support Engineer * Customer Support * Raleigh, North Carolina * Senior * Full-time * ID: VDT26209, VDT26208 Description VAST Data is looking for a Customer Support Engineer to join our ...

Customer Support Engineer

Dallas, TX · On-site

$80 - $110/hr

Customer Support Engineer * Customer Support * Dallas * Senior * Full-time * ID: VDT26209, VDT26208 Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is ...

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...

Customer Support Engineer Location: New Albany, Ohio Work model: On-site, Monday through Friday About the Position Wärtsilä is looking for a Customer Support Engineer (CSE) to serve as our on-site ...

As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake ...

... with fellow customer support engineers, sales engineers, consulting engineers, and internal engineering departments Function as the primary technical resource for large customer accounts with ...

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Intrado Jobs Information

Do workers at Intrado get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Intrado pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Intrado?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Intrado?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Intrado feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Intrado get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Intrado?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at Intrado enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Intrado recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Intrado?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Intrado?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Intrado’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Support Engineer jobs?

Customer Support Engineer

Optomec, Inc

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation, maintenance, and support of Optomec DED systems. Your primary objective will be to merge technical expertise with excellent customer service to enhance overall customer satisfaction.
Responsibilities:
  • Install and configure Optomec systems at customer sites
  • Provide technical support and troubleshoot issues onsite and through phone, email, and chat
  • Guide customers through onboarding processes and assist with installation and updating matters
  • Collaborate with cross-functional teams to resolve complex technical problems
  • Develop and maintain strong relationships with customers by delivering exceptional service
  • Keep accurate records of customer interactions, technical issues, and resolutions in the CRM system
  • Analyze customer feedback and collaborate with internal teams to continuously improve products and services

About Optomec: Optomec is a leading provider of advanced manufacturing solutions, specializing in systems such as DED and Aerosol Jet. We are at the forefront of innovative technologies that empower industries to achieve unprecedented levels of efficiency and precision. As part of our commitment to customer success, we are seeking qualified individuals to join our team as Customer Support Engineers.
Requirements
  • Associate's degree in Engineering or a related field or equivalent experience
  • Working knowledge of simple DC circuits and test procedures
  • Preferred some security clearance
  • Proven experience in technical support or a similar customer facing role
  • Excellent problem solving and troubleshooting skills
  • Exceptional communication and interpersonal skills
  • Willingness to travel domestically and internationally as required by customer needs
  • Ability to work independently and collaboratively in a fast-paced environment
  • Adaptability and a customer-centric mindset
  • Ability to lift 50 pounds independently and access components from the floor to a five foot level
  • Able to utilize commercial air, ground and self-drive transportation
  • Comfortable standing for long periods of time during on-site support and system demonstrations
  • MasterCam and SolidWorks experience a plus

Benefits:
  • Attractive salary package
  • Excellent health, dental, vision, Telehealth, Short Term Disability/Long Term Disability/LDD coverage
  • Fifteen days of annual paid time off
  • 401(k) retirement savings plan with employer matching percentage
  • Professional development opportunities

If you are passionate about cutting-edge technologies, thrive in a dynamic environment, and are dedicated to providing exceptional customer support we encourage you wot apply for the position of Customer Support Engineer at Optomec. Join our team and be part of revolutionizing the future of manufacturing.