... technical customer service over the phone, email, remote connection, etc., to troubleshoot ... • Supporting system engineering on both in house customer validation testing • Performing ...
... technical customer service over the phone, email, remote connection, etc., to troubleshoot ... • Supporting system engineering on both in house customer validation testing • Performing ...
Excellent customer service and communicationskills including providing VIP support * Experience ... Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop ...
Excellent customer service and communicationskills including providing VIP support * Experience ... Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop ...
Remote Customer Service Specialist
Columbus, OH · On-site +1
$16.50 - $21.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Customer Service Specialist
Columbus, OH · On-site +1
$16.50 - $21.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Systems Support Engineer
Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Provide support for Remote Desktop applications * Perform PC system builds and installations ...
Quick apply
Systems Support Engineer
Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Provide support for Remote Desktop applications * Perform PC system builds and installations ...
Systems Support Engineer
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Provide support for Remote Desktop applications * Perform PC system builds and installations ...
Systems Support Engineer
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Provide support for Remote Desktop applications * Perform PC system builds and installations ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Our team is committed to delivering organized, accurate, and responsive support through efficient ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Our team is committed to delivering organized, accurate, and responsive support through efficient ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Deliver exceptional customer service and support * Participate in ongoing training and team ... Remote work environment * Flexible scheduling options * Ongoing training and development
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
Deliver exceptional customer service and support * Participate in ongoing training and team ... Remote work environment * Flexible scheduling options * Ongoing training and development
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the ... Benefits • Work fully remote and set a schedule.. • Access exclusive travel perks and training ...
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the ... Benefits • Work fully remote and set a schedule.. • Access exclusive travel perks and training ...
Remote- Customer Experience Service
Columbus, OH · Remote
$15.50 - $21/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote- Customer Experience Service
Columbus, OH · Remote
$15.50 - $21/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote Customer Service Agent
Lancaster, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Lancaster, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Westerville, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Westerville, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Columbus, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Columbus, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Entry Level Remote Customer Service
Columbus, OH · On-site +1
$90K - $120K/yr
Training and ongoing professional development support * Monthly and quarterly performance bonuses ... Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ...
Entry Level Remote Customer Service
Columbus, OH · On-site +1
$90K - $120K/yr
Training and ongoing professional development support * Monthly and quarterly performance bonuses ... Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ...
Remote Customer Service Agent
Grove City, OH · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Grove City, OH · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Hilliard, OH · Remote
$14.75 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Hilliard, OH · Remote
$14.75 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Representative - OH & PA
Columbus, OH · Remote
$21/hr
In this role,you'lldeliver exceptional support by handling customer inquiries about utility bills ... This position is primarily remote; however, employees must have reliable transportation to travel ...
Remote Customer Service Representative - OH & PA
Columbus, OH · Remote
$21/hr
In this role,you'lldeliver exceptional support by handling customer inquiries about utility bills ... This position is primarily remote; however, employees must have reliable transportation to travel ...
Remote Customer Service Representative - OH & PA
Columbus, OH · Remote
$21/hr
In this role,you'lldeliver exceptional support by handling customer inquiries about utility bills ... This position is primarily remote; however, employees must have reliable transportation to travel ...
Remote Customer Service Representative - OH & PA
Columbus, OH · Remote
$21/hr
In this role,you'lldeliver exceptional support by handling customer inquiries about utility bills ... This position is primarily remote; however, employees must have reliable transportation to travel ...
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...
Remote Customer Service Representative
Newark, OH · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Newark, OH · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Support Engineer information
See salary details
$39K - $45.3K
11% of jobs
$45.3K - $51.6K
1% of jobs
$51.6K - $58K
2% of jobs
$58K - $64.3K
5% of jobs
$68.4K is the 25th percentile. Wages below this are outliers.
$64.3K - $70.6K
9% of jobs
$70.6K - $76.9K
19% of jobs
The median wage is $77.8K / yr.
$76.9K - $83.2K
19% of jobs
$87.7K is the 75th percentile. Wages above this are outliers.
$83.2K - $89.5K
12% of jobs
$89.5K - $95.9K
10% of jobs
$95.9K - $102.2K
8% of jobs
$102.2K - $108.5K
4% of jobs
$39K
$78.6K
$108.5K
How much do remote customer support engineer jobs pay per year?

Full-time
Posted 14 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.