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Remote Customer Support Engineer Jobs in Tennessee

Trimble

Enterprise Support Engineer

Knoxville, TN · On-site +1

$102K - $126K/yr

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

VEHLO

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

... day in, day out for our customers or for each other. About the Role: Our Software Support ... Remote Work Environment: This role may be performed remotely. Employees must have a dedicated and ...

Vehlo

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

... day in, day out for our customers or for each other. About the Role: Our Software Support ... Remote Work Environment: This role may be performed remotely. Employees must have a dedicated and ...

Kyruus

AI Enabler - Customer Support

Nashville, TN · Remote

$18 - $24.25/hr

This role will partner across Customer Support, Product, Engineering, and Revenue Cycle teams to identify, implement, and optimize AI-driven solutions that enhance service delivery and operational ...

RevSpring

AI Enabler - Customer Support

Nashville, TN · Remote

This role will partner across Customer Support, Product, Engineering, and Revenue Cycle teams to identify, implement, and optimize AI-driven solutions that enhance service delivery and operational ...

Tithely

Customer Support Advocate

Nashville, TN · On-site +1

$22 - $23.50/hr

Remote - USA Compensation: $22.00 - $23.50 / hour Description As a CX Customer Support Advocate, your mission is to champion the success of the churches we serve. You will act as a trusted partner ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Tennessee

Remote Customer Support Engineer information

See Tennessee salary details

$35.4K

$71.3K

$98.5K

How much do remote customer support engineer jobs pay per year?

As of Jun 17, 2026, the average yearly pay for remote customer support engineer in Tennessee is $71,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $81,700.00 per year, depending on experience, location, and employer.

How to make $100,000 a year working from home?

A Remote Customer Support Engineer can reach a $100,000 annual salary by gaining specialized technical skills, certifications, and experience in high-demand areas such as cloud services or cybersecurity. Increasing earning potential may also involve taking on senior roles, working for larger companies, or expanding responsibilities to include technical troubleshooting and system management. Building a strong professional network and continuously improving technical proficiency are key to achieving higher income levels remotely.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

How to make $1000 a week remote?

A Remote Customer Support Engineer can earn $1000 or more weekly by working full-time, often requiring strong communication skills, technical knowledge, and experience with support tools. Increasing income may involve taking on multiple clients, specializing in high-demand areas, or gaining certifications to qualify for higher-paying roles. Consistent performance and efficient problem-solving are key to reaching this income level remotely.

What engineers make $500,000?

Senior engineers in fields such as software, data, or systems engineering can earn $500,000 or more annually, especially with extensive experience, specialized skills, and leadership roles. High compensation often includes base salary, bonuses, stock options, or profit sharing, particularly in large tech companies or startups with significant growth potential.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How to make 2000 a week working from home?

A Remote Customer Support Engineer can earn $2,000 a week by working full-time, often requiring strong communication skills, technical knowledge, and experience with support tools. Increasing income may involve taking on multiple clients, specializing in high-demand areas, or obtaining relevant certifications to command higher pay rates.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Tennessee? For Remote Customer Support Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Tennessee look for? The top searched job categories for Remote Customer Support Engineer jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Customer Support Engineer jobs? Cities in Tennessee with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Tennessee as of June 2026, with employment types broken down into 1% Locum Tenens, 98% Full Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $71,310 per year, or $34.3 per hour.
Remote Customer Support Manager

Remote Customer Support Manager

American Income Life Insurance Company

Knoxville, TN • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you're a recent graduate in business, marketing, communications, or simply looking for a people-focused career with long-term growth potential, this opportunity offers a strong foundation to build professional experience.
We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit programs, helping you develop valuable skills while working from anywhere in the United States.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide individuals and families through available benefit options
  • Assist clients through the enrollment process with professionalism and care
  • Maintain accurate and organized digital client records
  • Provide responsive customer support and follow-up communications
  • Participate in weekly training and mentorship sessions
  • Build positive client relationships that support long-term trust and service
Qualifications
  • Strong interpersonal and communication skills
  • Organized, self-motivated, and comfortable working independently
  • Confident speaking on video and comfortable using digital tools
  • Passion for helping others and contributing to a service-focused mission
  • Experience in customer service or client-facing roles is helpful but not required
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Clear advancement paths into leadership roles
  • Collaborative, mission-focused team culture
About AO Globe Life
AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.

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