... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Good organizational skills * Customer service experience preferred * Interest in the travel ...
New
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Good organizational skills * Customer service experience preferred * Interest in the travel ...
New
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Partner closely with Product and Engineering teams to prioritize issues and resolve customer ...
Quick apply
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Partner closely with Product and Engineering teams to prioritize issues and resolve customer ...
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Partner closely with Product and Engineering teams to prioritize issues and resolve customer ...
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Partner closely with Product and Engineering teams to prioritize issues and resolve customer ...
Remote Customer Service Specialist
Raleigh, NC · On-site +1
$16.50 - $21.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Remote Customer Service Specialist
Raleigh, NC · On-site +1
$16.50 - $21.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Customer Support Manager
Apex, NC · On-site +1
Description The Customer Support Manager will own every aspect of the customer experience leading ... This role has the option to be hybrid or fully remote with the ability to come in office for visits ...
Customer Support Manager
Apex, NC · On-site +1
Description The Customer Support Manager will own every aspect of the customer experience leading ... This role has the option to be hybrid or fully remote with the ability to come in office for visits ...
Remote- Customer Experience Service
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote- Customer Experience Service
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote Customer Service Representative
Raleigh, NC · Remote
$15.50 - $21.25/hr
The Travel Consultant/Advisor will provide ongoing customer support before, during, and after ... Ability to work independently in a remote environment, manage time effectively, and handle multiple ...
Remote Customer Service Representative
Raleigh, NC · Remote
$15.50 - $21.25/hr
The Travel Consultant/Advisor will provide ongoing customer support before, during, and after ... Ability to work independently in a remote environment, manage time effectively, and handle multiple ...
Remote Customer Service Agent
Durham, NC · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Durham, NC · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cary, NC · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cary, NC · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Wake Forest, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Wake Forest, NC · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Apex, NC · Remote
$11.75 - $15.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Apex, NC · Remote
$11.75 - $15.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Raleigh, NC · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Raleigh, NC · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Representative
Wake Forest, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Wake Forest, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Durham, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Durham, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Apex, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Apex, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Raleigh, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Raleigh, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Cary, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Cary, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Chapel Hill, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Chapel Hill, NC · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Customer Support Specialist - LC Software
Durham, NC · On-site +1
The Customer Support Specialist - LC Software operates in a hybrid environment, balancing home ... Bachelor's degree in Chemistry, Engineering, Informatics, or a related scientific or technical ...
Customer Support Specialist - LC Software
Durham, NC · On-site +1
The Customer Support Specialist - LC Software operates in a hybrid environment, balancing home ... Bachelor's degree in Chemistry, Engineering, Informatics, or a related scientific or technical ...
Remote Customer Support Engineer information
See Raleigh, NC salary details
$37.9K - $44.1K
11% of jobs
$44.1K - $50.2K
1% of jobs
$50.2K - $56.3K
2% of jobs
$56.3K - $62.5K
5% of jobs
$66.5K is the 25th percentile. Wages below this are outliers.
$62.5K - $68.6K
9% of jobs
$68.6K - $74.8K
19% of jobs
The median wage is $75.6K / yr.
$74.8K - $80.9K
19% of jobs
$85.2K is the 75th percentile. Wages above this are outliers.
$80.9K - $87K
12% of jobs
$87K - $93.2K
10% of jobs
$93.2K - $99.3K
8% of jobs
$99.3K - $105.5K
4% of jobs
$37.9K
$76.4K
$105.5K
How much do remote customer support engineer jobs pay per year?
As of Jul 27, 2026, the average yearly pay for remote customer support engineer in Raleigh, NC is $76,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $87,500.00 per year, depending on experience, location, and employer.
How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?
As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.
What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?
To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.
What is a Remote Customer Support Engineer?
A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.
What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?
| Aspect | Remote Customer Support Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Technical certifications, customer service skills | Technical certifications, troubleshooting skills |
| Work Environment | Customer service platforms, remote communication tools | Helpdesk software, remote troubleshooting tools |
| Employer & Industry | Tech companies, SaaS providers | IT service providers, hardware/software vendors |
| Search & Comparison Intent | Understanding roles, job requirements | Job differences, skills needed |
The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.
What are popular job titles related to Remote Customer Support Engineer jobs in Raleigh, NC? For Remote Customer Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Support Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Support Engineer jobs? Cities near Raleigh, NC with the most Remote Customer Support Engineer job openings:
Full-time
Posted 12 hours ago
Job description
We are looking for motivated individuals who are passionate about travel to join our growing team as Travel Experience Specialists in a remote work environment.
In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.
As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. This is an excellent opportunity to develop skills within the travel industry, collaborate with international travel suppliers, and build a flexible career while supporting travelers at every stage of their journey.
Key Responsibilities:
- Communicate with clients
through various platforms - Assist with travel
confirmations - Provide accurate and helpful
information - Follow up with clients prior
to travel
Requirements:
- Strong attention to detail
- Good organizational skills
- Customer service experience
preferred - Interest in the travel
industry
Benefits:
- Work from home
- Flexible schedule
- Ongoing training
- Growth potential