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Remote Customer Service Work From Home Jobs in Raleigh, NC

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

... from order to installation and beyond. Whether answering questions, resolving issues, or ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems.

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All JobsCustomer Service JobsRemote Customer Service Work From Home JobsRemote Customer Service Work From Home Jobs in Raleigh, NC

Remote Customer Service Work From Home information

See Raleigh, NC salary details

$9

$18

$26

How much do remote customer service work from home jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote customer service work from home in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is remote customer service work from home?

Remote customer service work from home refers to a job where individuals assist customers with inquiries, complaints, or support needs entirely from their own home, rather than in a traditional office or call center. Employees typically communicate with customers via phone, email, chat, or video calls using company-provided software and equipment. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Remote customer service jobs offer flexibility and the convenience of working from any location, making them popular among people seeking work-life balance.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or phone platforms is typically required. Outstanding time management, empathy, and self-motivation are crucial soft skills for remote success. These competencies ensure efficient customer support, high satisfaction, and reliable performance while working independently from home.

What are some common challenges faced by remote customer service representatives working from home?

Remote customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and handling technical issues with home office equipment. Additionally, working from home can sometimes feel isolating, so staying connected through regular team meetings and chats is important. Successfully overcoming these challenges requires strong self-motivation, adaptability, and a proactive approach to seeking support when needed.

What is the difference between Remote Customer Service Work From Home vs Remote Technical Support Work From Home?

AspectRemote Customer Service Work From HomeRemote Technical Support Work From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call center software, customer interactionHome office, troubleshooting tools, technical software
Employer & Industry UsageRetail, telecom, e-commerce companiesIT firms, software companies, tech support providers
Common Search & ComparisonYesYes

While both roles involve working remotely from home, Remote Customer Service Work From Home focuses on assisting customers with general inquiries and support, often requiring strong communication skills. Remote Technical Support Work From Home involves resolving technical issues, requiring technical knowledge or certifications. The roles share similar work environments and are common in various industries, but they differ in required skills and expertise.

What are popular job titles related to Remote Customer Service Work From Home jobs in Raleigh, NC? For Remote Customer Service Work From Home jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Work From Home jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Service Work From Home jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Service Work From Home jobs? Cities near Raleigh, NC with the most Remote Customer Service Work From Home job openings:
Remote Customer Service Work From Home jobs near you
Infographic showing various Remote Customer Service Work From Home job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Work From Home - Customer Service -Contract Opportunity

Alonja Enterprises LLC

Holly Springs, NC • On-site, Remote

$12 - $15/hr

Full-time

Posted 29 days ago

Job description


This isnot atraditional job posting.
We partner with independent contractors who are serious aboutremote work and capable of managing their responsibilities in aprofessional home office environment.
This Opportunity Is Ideal For Individuals Who:
  • Can follow structured systems without hand-holding
  • Show up consistently and on time
  • Understand that remote work requires accountability
Role Overview
  • Provide customer service support via phone
  • Resolve inquiries using established processes
  • Document interactions accurately
  • Maintain performance standards throughout certification andproduction

What You'll Do:
  • Take inbound/outbound calls with professionalism andempathy
  • Help customers resolve basic questions and issues
  • Input data into client systems with accuracy
  • Follow up to ensure customer satisfaction
  • Work towards metrics that can lead to fast-trackpromotions

Requirements
What You Should KnowBefore Applying
  • This isa1099independent contractor opportunity
  • Certificationattendance is mandatory
  • Startup andequipment requirements apply
  • Missingcertification or performance benchmarks may result inremoval
Technical &Workspace Requirements
  • Quiet,distraction-free home workspace
  • Wired high-speedinternet
  • Windows 11 PC (8GB RAM minimum; 16 GB preferred)
  • USB headset andwired internet required prior to start

    • Benefits
    Pay Structure
    • Contract ratestypically range$12-$15/hour, depending onprogram
    • Advancementopportunities are performance-based, not guaranteed

    Thisopportunityrewards consistency, preparation, andfollow-through.

    Apply