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Remote Chat Representative Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

HMG Careers

Sales Representative Remote

Cary, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Raleigh, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

InsuraTec

Sales Representative (Remote)

Carrboro, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Durham, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Raleigh, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Apex, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Cary, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Garner, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Raleigh, NC

Remote Chat Representative information

See Raleigh, NC salary details

$11

$20

$33

How much do remote chat representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote chat representative in Raleigh, NC is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.45 per hour, depending on experience, location, and employer.

What are remote chat representatives?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the key skills and qualifications needed to thrive as a Remote Chat Representative, and why are they important?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are some common challenges faced by Remote Chat Representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.
What are the most commonly searched types of Chat Representative jobs in Raleigh, NC? The most popular types of Chat Representative jobs in Raleigh, NC are:
What are popular job titles related to Remote Chat Representative jobs in Raleigh, NC? For Remote Chat Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Chat Representative jobs in Raleigh, NC look for? The top searched job categories for Remote Chat Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Chat Representative jobs? Cities near Raleigh, NC with the most Remote Chat Representative job openings:
Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,879 per year, or $20.6 per hour.

Customer Service Representative

BridgePoint Works

Raleigh, NC • Remote

$21 - $29/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Customer Service Representative (Remote USA) | $21-$29 per Hour

Are You a Customer Champion?

At Bridgepoint Works, we take pride in exceptional service and seamless client experiences. If you're someone who thrives on helping others, solving problems, and creating positive interactions, then this is the role for you!

As a Customer Service Representative, you'll be the first point of contact for our clients, ensuring they receive top-notch support and solutions. You'll play a key role in maintaining our reputation for excellence while working remotely from anywhere in the USA.

This role offers a competitive pay range of $21-$29 per hour and a chance to grow within a thriving company.

Why Bridgepoint Works?

Were a large-scale civil engineering company committed to innovation, excellence, and community impact. But what truly sets us apart is our people-first culture. We believe in empowering our employees, providing them with career growth opportunities, and creating an environment where everyone's contributions matter.

As a Customer Service Representative, you'll be a vital part of our success ensuring our clients receive the best possible experience when working with us.

What You'll Be Doing

  • Respond to customer inquiries via phone, email, and chat with professionalism and efficiency.
  • Troubleshoot and resolve client issues, providing clear and effective solutions.

  • Maintain accurate records of customer interactions in our CRM system.

  • Collaborate with internal teams to ensure seamless service delivery.

  • Proactively identify customer needs and recommend helpful solutions.

  • Stay up to date on company services to provide accurate and insightful assistance.

  • Represent Bridgepoint Works with empathy, enthusiasm, and expertise.

What We're Looking For

Were looking for empathetic problem-solvers who can handle multiple conversations at once while maintaining a positive and professional tone. If you're passionate about helping people and creating seamless customer experiences, we want to hear from you!

Must-Haves:

  • 2+ years of experience in customer service or a related role.

  • Excellent communication skills both written and verbal.

  • Ability to handle multiple tasks while maintaining attention to detail.

  • Strong problem-solving skills and a customer-first mindset.

  • Tech-savvy with the ability to learn and use CRM and support tools.

  • Self-motivated and able to work effectively in a remote environment.

Nice-to-Haves:

  • Experience in engineering, construction, or infrastructure-related industries.

  • Familiarity with CRM platforms, help desk software, or ticketing systems.

  • Previous experience in a high-volume support environment.

What's In It for You?

  • Competitive pay $21-$29 per hour.

  • 100% remote Work from anywhere in the USA.

  • Career growth opportunities We promote from within and invest in our team.

  • Collaborative culture Join a supportive team that values your work.

  • Comprehensive benefits Health, dental, vision, and more.

  • Paid time off Because work-life balance matters.

Ready to Make a Difference? Apply Now!

If you love helping people, solving problems, and making a real impact, this is your chance. Apply today and join Bridgepoint Works as our next Customer Service Representative!

Apply