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Remote Customer Advocate Jobs in Raleigh, NC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Percona

Developer Advocate (Remote)

Raleigh, NC · Remote

We're hiring a Developer Advocate to close that gap. Your job is to make Percona's solutions easier ... or other customer-facing technical role. Either works. What matters is that you can write, speak ...

Syntax

Customer Success Manager

Morrisville, NC · On-site +1

The Senior CSM will act as the primary customer advocate and strategic advisor , ensuring alignment between customer business objectives and the services delivered by Syntax. This role requires ...

Syntax

Customer Success Manager

Morrisville, NC · On-site +1

The Senior CSM will act as the primary customer advocate and strategic advisor , ensuring alignment between customer business objectives and the services delivered by Syntax. This role requires ...

Renaissance Services

Customer Success Manager II

Raleigh, NC · Remote

$56.10K - $77.20K/yr

Contribute to revenue growth through customer advocacy and success stories * Facilitate or manage ... This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits ...

Datavant

Customer Success Manager

Raleigh, NC · Remote

... as an advocate for each client and accelerating product adoption and expansion within each ... Experience working with remote/distributed teams (preferred). What We Offer: * Comprehensive health ...

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Remote Customer Advocate information

See Raleigh, NC salary details

$13

$21

$45

How much do remote customer advocate jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer advocate in Raleigh, NC is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.88 per hour, depending on experience, location, and employer.

What is a Remote Customer Advocate job?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What are the key skills and qualifications needed to thrive in the Remote Customer Advocate position, and why are they important?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What does a typical day look like for a Remote Customer Advocate?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.
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What job categories do people searching Remote Customer Advocate jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Advocate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Advocate jobs? Cities near Raleigh, NC with the most Remote Customer Advocate job openings:
Remote Customer Advocate jobs near you
Infographic showing various Remote Customer Advocate job openings in Raleigh, NC as of May 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 10% Hybrid, and 2% Remote job distribution, with an average salary of $43,924 per year, or $21.1 per hour.

Entry Level Customer Sales Representative (Remote)

The Max Spencer Company

Raleigh, NC • On-site, Remote

$100K - $200K/yr

Full-time

Medical, Dental, Vision, Life

Posted 13 days ago

Job description

Join Us and Craft Your Success from Anywhere!
Ready to build a rewarding career where your efforts directly impact customer success? We're seeking highly motivated and customer-focused Customer Sales Representatives to join our innovative, fully remote team. If you're passionate about guiding clients to ideal solutions and thrive in a flexible, independent environment, this is your chance to make a real difference.
Why This Opportunity?
  • Unlimited Earning Potential: Your dedication directly shapes your income, with a highly competitive and uncapped commission structure.
  • True Lifestyle Flexibility: Design your own work schedule and operate entirely from any location, creating the ultimate work-life integration.
  • Provided, Qualified Leads: Focus your energy where it matters most-building client relationships. All prospects are pre-vetted and supplied directly to you; no cold calling required!
  • Robust Growth & Development: Access world-class training, cutting-edge digital tools, and personalized mentorship from experienced industry leaders.
  • Supportive Community: Join a collaborative network of like-minded peers, fostering shared success and a sense of belonging.
  • Comprehensive Wellness Support: Opportunities to access valuable life insurance and a comprehensive healthcare exchange (medical, dental, vision) for your well-being.
Your Role: Guiding Clients to Confidence
As a Remote Customer Sales Representative, you will serve as a vital link between comprehensive solutions and the clients who need them. You'll engage with individuals and families actively seeking guidance, providing personalized strategies for essential offerings such as Life Insurance, Indexed Universal Life (IUL), and Annuities.
What You'll Be Doing:
  • Relationship Architect: Initiate and nurture genuine connections with pre-qualified clients through engaging virtual interactions.
  • Insightful Listener: Conduct in-depth consultations to accurately understand clients' unique financial situations and future aspirations.
  • Solution Navigator: Clearly and convincingly present tailored financial strategies via Zoom or phone.
  • Seamless Journey Provider: Expertly guide clients through the entire process, from initial inquiry to the successful implementation of their chosen plan.
  • Tech-Savvy Performer: Efficiently utilize our CRM system to manage client interactions and optimize your workflow.
Who We're Seeking:
  • Exceptional Virtual Communicators: You possess the ability to build immediate rapport and convey complex information clearly in a remote setting.
  • Self-Motivated & Accountable: You thrive independently, demonstrating strong initiative and effective time management from your home office.
  • Proactive Problem-Solvers: You are driven by results and committed to finding the best solutions for clients.
  • Client Advocates: You genuinely prioritize client needs and are passionate about making a positive impact on their financial well-being.
Important Note: This is an independent contractor (1099) position. Compensation is solely commission-based, offering you unparalleled autonomy and direct control over your financial achievements.
Ready to take charge of your professional destiny in a dynamic remote sales environment? Explore this exciting opportunity and apply today!

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