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Remote Customer Advocate Jobs in Raleigh, NC (NOW HIRING)

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

... advocacy with internal capacity. You Will * Own the Enterprise Lifecycle: Drive end-to-end ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Customer Success Manager (CSM) USA Remote * Team: Customer Success * Salary: $110K - $130K MISSION ... The CSM acts as a steward, advocate, and thought partner, ensuring every customer's journey is ...

Senior Software Engineer - USA Remote

Raleigh, NC · Remote

$119K - $157K/yr

With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ... Ability to communicate technical decisions to nontechnical and technical audiences and advocate for ...

Senior Software Engineer - USA Remote

Durham, NC · Remote

$118K - $156K/yr

With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ... Ability to communicate technical decisions to nontechnical and technical audiences and advocate for ...

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... Performance is measured through satisfaction of our broad customer base, retention, and quality.Who ...

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Remote Customer Advocate information

See Raleigh, NC salary details

$13

$21

$45

How much do remote customer advocate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote customer advocate in Raleigh, NC is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.88 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Customer Advocate?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What is a Remote Customer Advocate job?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What are the key skills and qualifications needed to thrive in the Remote Customer Advocate position, and why are they important?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What job categories do people searching Remote Customer Advocate jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Advocate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Advocate jobs? Cities near Raleigh, NC with the most Remote Customer Advocate job openings:
Infographic showing various Remote Customer Advocate job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,924 per year, or $21.1 per hour.