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Remote Virtual Receptionist Jobs in Raleigh, NC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

... call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

Kim Luxe Travel

Travel Customer Service

Durham, NC · On-site

$14.50 - $19.75/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Kim Luxe Travel

Travel Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Hello Sunshine Travels

Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Archer Travel Service, Inc

Customer Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Next Stop Travels

Travel Customer Representative

Durham, NC · On-site

$14.50 - $19.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Next Stop Travels

Travel Customer Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

All JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Raleigh, NC

Remote Virtual Receptionist information

See Raleigh, NC salary details

$9

$17

$24

How much do remote virtual receptionist jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote virtual receptionist in Raleigh, NC is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.38 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A remote virtual receptionist can increase earnings by working multiple shifts, gaining specialized skills, or handling high-volume client accounts. Earning $2000 weekly typically requires consistent full-time hours, strong communication skills, and experience with scheduling or customer management tools.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

Can a receptionist work remotely?

Yes, a remote virtual receptionist can perform their duties from a location outside of a traditional office, often using phone systems, chat software, and other digital tools. Many companies now offer remote receptionist positions that require strong communication skills and familiarity with virtual communication platforms.

What are the key skills and qualifications needed to thrive as a Remote Virtual Receptionist, and why are they important?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

Is AI replacing receptionists?

AI technology is increasingly used to automate certain receptionist tasks such as scheduling, answering common inquiries, and managing appointments. However, virtual receptionists still require human oversight for complex interactions, personalized service, and handling sensitive situations, making full replacement unlikely in the near term.

How to become a virtual receptionist?

To become a virtual receptionist, you typically need strong communication and organizational skills, proficiency with office software and communication tools, and a high school diploma or equivalent. Some employers may prefer previous customer service experience or familiarity with scheduling and phone systems. Training is often provided, and the role usually involves working remotely with flexible hours.
What are the most commonly searched types of Virtual Receptionist jobs in Raleigh, NC? The most popular types of Virtual Receptionist jobs in Raleigh, NC are:
What are popular job titles related to Remote Virtual Receptionist jobs in Raleigh, NC? For Remote Virtual Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Raleigh, NC look for? The top searched job categories for Remote Virtual Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Virtual Receptionist jobs? Cities near Raleigh, NC with the most Remote Virtual Receptionist job openings:
Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,022 per year, or $17.3 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

15th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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