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Remote Telephone Operator Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15.50/hr

ISP TECHNICIAN REMOTE-*must reside within 90 miles of: Raleigh, NC, -- Cedar Rapids, IA -- or ... The company provides solutions that help our 1,500 electric and telephone members bring all the ...

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Raleigh, NC

Remote Telephone Operator information

See Raleigh, NC salary details

$8

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote telephone operator in Raleigh, NC is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.94 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Raleigh, NC?

For Remote Telephone Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Raleigh, NC look for?

The top searched job categories for Remote Telephone Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Telephone Operator jobs?

Cities near Raleigh, NC with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Raleigh, NC as of August 2026, with employment types broken down into 62% Full Time, 15% Part Time, 15% Temporary, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,111 per year, or $17.4 per hour.

Service & Installation Technician

Barbaric North America, Inc.

Wake Forest, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Barbaric is a globally operating company specializing in advanced vacuum material handling equipment and machinery. For our subsidiary in Wake Forest, NC, USA, we are seeking a dedicated Installation Technician to join our team, focusing on installation, service, commissioning, and technical support across North America.
Your Responsibilities:
• Perform mechanical and electrical installation of cutting-edge automated material handling systems.
• Independently manage on-site assembly and commissioning throughout North America.
• Conduct service visits, troubleshoot issues, and provide maintenance for existing customer installations.
• Offer independent telephone support and remote troubleshooting assistance.
Pre-Installation Training:
• Participate in a comprehensive training phase, including hands-on assistance during installations and formal training at our headquarters and production facilities in Austria.
Your Profile:
• Solid background in mechatronics and/or electro-mechanical installation of industrial machinery/equipment.
• Previous experience in a similar role is advantageous but not mandatory.
• Willingness to acquire necessary software skills for system commissioning.
• Strong team player with excellent communication skills and a commitment to quality.
• Ability and readiness to travel extensively across North America and occasionally to Europe for training.
• Independent work ethic with strong time management abilities.
• Typical installation durations range from 14 to 21 days with breaks.
What We Offer:
• Opportunity to work within a young, dynamic team in a modern, innovative company.
• Engaging and diverse range of tasks in a pleasant working environment.
• Long-term cooperation with competitive salary and benefits.
• Attractive base salary from USD 60,000 to 80,000 annually based on experience and qualifications.
• The actual total compensation, including per diem and overtime, is typically significantly higher.
• Company credit card for travel expenses.
• Company-provided mobile phone, laptop, and iPad.
Additional Benefits:
• Health and dental insurance fully covered through the corporate plan.
• Life and long-term disability insurance provided.
• 401(k) plan with employer matching.
• Daily per diem allowance during travel.
• Three weeks of vacation time, six days of personal/sick leave, and paid holidays.
• Opportunities for further training and career advancement.
For more information about our company, please visit https://www.barbaric.at/en/barbaric-north-america/
We look forward to receiving your application at info@barbaric.us

This is a remote position.