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Marriott Remote Jobs in Raleigh, NC (NOW HIRING)

Description This can be a remote position. ESSENTIAL FUNCTIONS: * Participate via Teams in weekly ... Hyatt and Marriott experience preferred. * Must be able to maintain positive and constructive ...

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Customer service representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Remote Travel Specialist As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey--from the moment they plan their trip to their ...

New

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

Travel Customer Service

Durham, NC · Remote

$14.50 - $19.75/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Travel Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Travel Customer Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Travel Customer Representative

Durham, NC · On-site +1

$14.50 - $19.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Marriott Remote information

See Raleigh, NC salary details

$5

$15

$33

How much do marriott remote jobs pay per hour?

As of May 29, 2026, the average hourly pay for marriott remote in Raleigh, NC is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $9.33 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Marriott Remote employee, and why are they important?

To excel as a Marriott Remote employee, you generally need strong customer service skills, problem-solving abilities, and previous experience in hospitality or call center roles. Proficiency with reservation systems, CRM software, and communication tools like VoIP is typically required. Excellent verbal communication, patience, and self-motivation distinguish top performers in this remote setting. These competencies are crucial for delivering seamless guest experiences and maintaining Marriott’s high service standards from a remote environment.

How does working remotely for Marriott impact daily collaboration with on-site teams?

When working remotely for Marriott, you will frequently use digital collaboration tools such as Microsoft Teams, Zoom, and email to coordinate with on-site colleagues. Regular virtual meetings, clear communication, and proactive follow-ups are essential for staying aligned with team goals and updates. While you may have fewer face-to-face interactions, Marriott emphasizes a connected and inclusive work culture, ensuring remote employees feel supported and engaged. Adapting to various time zones and maintaining responsiveness can be common challenges, but the company provides resources and training to help remote team members succeed.

What are Marriott remote jobs?

Marriott remote jobs are positions offered by Marriott International that allow employees to work from home or outside of traditional office settings. These roles can include customer service representatives, reservation agents, sales, marketing, IT, and other support positions. Working remotely for Marriott provides flexibility and the ability to balance work and personal life, while still being part of a global hospitality company. Eligibility, job duties, and technical requirements may vary by position.

What is the difference between Marriott Remote vs Marriott Front Desk Agent?

AspectMarriott RemoteMarriott Front Desk Agent
Work EnvironmentRemote, from home or remote officeOn-site at hotel lobby
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience
Job DutiesReservation management, customer inquiries remotelyCheck-in/out, guest assistance in person
Industry UsageGrowing remote hospitality rolesTraditional hotel front desk roles

Marriott Remote positions focus on customer service and reservation tasks performed remotely, while Marriott Front Desk Agents work on-site assisting guests directly. Both roles require hospitality experience, but the remote role offers flexibility and work-from-home options, whereas the front desk role involves direct guest interaction at the hotel.

What job categories do people searching Marriott Remote jobs in Raleigh, NC look for? The top searched job categories for Marriott Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Marriott Remote jobs? Cities near Raleigh, NC with the most Marriott Remote job openings:
Area Revenue Analyst

Area Revenue Analyst

Concord Hospitality

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Concord Hospitality rating

7.1

Company rating: 7.1 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

22nd of 105 rated hotels


Job description

Description
This can be a remote position.
ESSENTIAL FUNCTIONS:
  • Participate via Teams in weekly Commercial Strategy Meetings utilizing Concord, Brookfield, and Brand Revenue Systems and Tools. Examples include One Yield, MRDW reports, MarRFP, Marsha, MarketVision, Hotelligence, Brookfield Dashboard Reports, OnQ R&I, and Key Hotel Marketing Reports, among others. Challenged hotels will have a key focus throughout the day. Managing revenue by segment, with key initiatives assigned to each, will be the cornerstone of consistent goal achievement.
  • Assist DORM in a system review of daily pickup, turndowns, market pricing, inventory strategies, and demand pattern changes. Daily communication is to occur via a morning email, as well as any necessary discussions with the Corporate Sales Team, General Managers, Regional VP of Operations, and Hotel Sales Teams, regarding the execution of strategies related to demand changes.
  • Maintain a weekly transient pace that extends out 90 days and is stored on the company database. Include the pace report in the weekly revenue meeting for analysis of trends.
  • Prepare short-term (14- 21-day) forecasts for properties as needed.
  • Execute displacement models for large programs, i.e., 6 months or longer, to make sound decisions. Present to DORM.
  • Package execution, including partners in the community, value offerings, and seasonal demand generation.
  • Review the month-end brand reservations reports to identify any challenges to the booking process from the respective ARSO office.
  • Review the GDS Recon tool (D360 and Agency 360) monthly to assist DORM in identifying a minimum of 10 target accounts to be worked on throughout the month in combination with other sales leaders' goals.
  • Understand all current brand promotions to identify which ones would best fit the current hotel strategy objectives.
  • Be knowledgeable of occupancy, average rate, and RevPAR goals of each hotel, including ranking and penetration goals. Be aware of key strategies that drive performance in each area.
  • Assist in monitoring the various brands' RFP Process to ensure timely participation and effective account execution relative to pricing, pattern, and production.
  • Maintain basic knowledge of PMS systems and reporting for all hotels that relate to revenue reporting to ensure accurate segment tracking, package setup, and adjustment tracking.
  • Provide support with monthly critiques for all hotels not meeting Concord Hospitality revenue standards (Yield Index decrease of 6% or greater, or as defined by the VP of Sales & Marketing), this should include both revenue management insight as well as direct sales improvements.
  • Actively participate in assisting with the organization and presentation roll-out for company meetings and conferences, such as the General Manager Conference, Sales conferences, and Regional type meetings.
  • Hyatt and Marriott experience preferred.
  • Must be able to maintain positive and constructive relationships with Hotel Leaders, Regional Teams, Corporate staff, and all Brand Liaisons.
  • Always provide the highest quality of service to the customer.
  • Assist with the Marketing Plan relating to Revenue Management Statistics. Monitor action plans and objectives related to the hotel's defined strategy to meet quarterly financial goals. Ensure that strategies are aligned with the hotel's needs and market demand trends. Ensure the special event all-hotel calendar is up to date. (Interdepartmental Calendar)
  • Review of DaySTAR and monthly STAR reports for analytical assessment with DORM to track the effectiveness of current sales initiatives.
  • Ensuring that the GRC totals in Delphi are in parity with group data in the CRS systems. Identify any variances that require further research by DOS.
  • Travel to hotel markets as needed and directed by DORM.
  • Assist with updating the Concord Home - Sales page and maintain proper records on the Concord Intranet site.
  • Attend any brand-required training as well as other meetings requested by your supervisor.
  • Carry out any reasonable request by Management that you can perform and assist other Concord Departments when required.
  • Represent Concord Hospitality and any other hotels once developed, in a professional manner.
Benefits (Full-Time Associates Only)
  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
"We Are Concord!"
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Pay Range: $79,405 - $99,257
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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