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Remote Bank Teller Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

CTRL + V) (IOI) Nice to Have: - 55+ WPM - Bank or Teller Experience - Data entry experience - Any ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

All JobsBank Teller JobsRemote Bank Teller JobsRemote Bank Teller Jobs in Raleigh, NC

Remote Bank Teller information

See Raleigh, NC salary details

$11

$16

$23

How much do remote bank teller jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote bank teller in Raleigh, NC is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

How to become a remote bank teller?

To become a remote bank teller, candidates typically need a high school diploma or equivalent, strong customer service skills, and proficiency with banking software and digital communication tools. Some employers may require previous banking experience or relevant certifications, and training is often provided remotely after hiring.

Do banks hire remote bank tellers?

Remote bank tellers are increasingly being hired by banks to handle customer service and transactions online. These roles typically require strong communication skills, familiarity with banking software, and secure remote work setups. However, in-person bank teller positions remain common, especially for branch-based roles.

What does a remote bank teller do?

A typical day for a Remote Bank Teller involves assisting customers via phone, video, or secure chat by processing transactions, answering account inquiries, and resolving basic banking issues. Remote tellers use specialized banking software to access customer information and securely process requests while maintaining high confidentiality standards. Team meetings and ongoing communication with in-branch staff, supervisors, and support teams are usually held virtually to ensure everyone is aligned on procedures and updates. This remote structure allows tellers to work efficiently from home while staying closely connected to the broader banking team.

What is a remote bank teller?

A Remote Bank Teller is a banking professional who provides customer service, processes transactions, and assists with account inquiries through digital channels such as phone, video call, or chat. Unlike traditional bank tellers, they work from a remote location rather than a physical branch. They handle deposits, withdrawals, fund transfers, and other financial services while ensuring security and compliance with banking regulations. This role requires strong communication skills, attention to detail, and proficiency in banking software.

What skills and qualifications are needed to be a remote bank teller?

To thrive as a Remote Bank Teller, you need a solid understanding of banking procedures, attention to detail, and experience with financial transactions, typically supported by a high school diploma or equivalent. Familiarity with secure banking software, customer relationship management (CRM) systems, and secure video or chat communication platforms is important. Strong communication, active listening, and problem-solving skills set exceptional remote tellers apart. These abilities are crucial to accurately handling customer transactions, preventing fraud, and delivering excellent service from a remote location.

What are the most commonly searched types of Bank Teller jobs in Raleigh, NC? The most popular types of Bank Teller jobs in Raleigh, NC are:
What are popular job titles related to Remote Bank Teller jobs in Raleigh, NC? For Remote Bank Teller jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Bank Teller jobs in Raleigh, NC look for? The top searched job categories for Remote Bank Teller jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Bank Teller jobs? Cities near Raleigh, NC with the most Remote Bank Teller job openings:
Remote Bank Teller jobs near you
Infographic showing various Remote Bank Teller job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,336 per year, or $17 per hour.

Customer Service Representative I (Remote Raleigh, NC)

First Citizens Bank

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Posted 12 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following locations: NC
We are looking for candidates who live within 50 miles of our location: 100 E. Tryon Road, Raleigh, NC 27603
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available
Responsibilities
  • Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
  • Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
  • Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
  • Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.

Qualifications
High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor's degree
* Financial Services experience
* Bilingual (Spanish)
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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