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Telephone Operator Jobs (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Systems

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The Candidate should ...

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

$13/hr

Palmerton Telephone 3-day Flex WFH Shifts: Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) Location: Main Clinic Positions Available: 1 We are seeking two dependable, patient-focused Patient Services Representatives to support our ...

Pencor Services, Inc.

Telephone Operator

Palmerton, PA

$13/hr

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

UPMC Jameson

Telephone Operator

New Castle, PA · On-site

$14.75 - $18.25/hr

UPMC Jameson is looking for a Flex Full-Time Telephone Operator who thrives on connecting people and keeping things running smoothly. If you're a customer service pro who enjoys a fast-paced ...

UPMC Senior Communities

Telephone Operator

New Castle, PA · On-site

$18.59 - $27.96/hr

UPMC Jameson is looking for a Flex Full-Time Telephone Operator who thrives on connecting people and keeping things running smoothly. If you're a customer service pro who enjoys a fast-paced ...

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Telephone Operator information

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$9

$17

$25

How much do telephone operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A telephone operator typically does not earn $4,000 a week without a degree; most roles in this field pay lower wages. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but they usually require experience, certifications, or specialized skills. Such earnings are uncommon and often depend on commission, performance, or entrepreneurial efforts.

Do telephone operators exist anymore?

Telephone operators as a traditional role have largely disappeared due to advances in automated switching systems and digital technology. Today, most call routing and customer service functions are handled by automated systems, with some specialized roles remaining in certain industries or for emergency services. The job has become rare and is generally considered obsolete in most regions.

What does a Telephone Operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

How much does a telephone operator make?

The average salary for a telephone operator in the United States is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Some roles may offer additional benefits or shift differentials, especially in 24/7 customer service environments.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

What is the work of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers with information, and managing communication systems. They often use switchboards or computerized systems and require good communication and problem-solving skills. The role may involve working in a call center environment and following specific procedures for call handling.

How does a Telephone Operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
More about Telephone Operator jobs
What cities are hiring for Telephone Operator jobs? Cities with the most Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most Telephone Operator jobs? States with the most job openings for Telephone Operator jobs include:
What job categories do people searching Telephone Operator jobs look for? The top searched job categories for Telephone Operator jobs are:
What are popular job titles related to Telephone Operator jobs? For Telephone Operator jobs, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in the United States as of July 2026, with employment types broken down into 35% Full Time, 63% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

TELEPHONE OPERATOR

Premier Health

Middletown, OH • On-site

$15.50 - $19.25/hr

Full-time

Re-posted 26 days ago

Job description

TELEPHONE OPERATOR
8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS
FULL TIME / 72 HOURS EVERY TWO WEEKS
The Telephone Operator provides a welcoming and positive first impression of Premier Health, processing incoming, outgoing, network and interfacility calls regarding hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or on-call physician(s) respond to the emergency in life/death situations. The operator monitors/documents a response team log and a log of each emergency for regulatory reporting (i.e. Code Red). The Telephone Operator processes pages via audio, wireless messaging, and/or radio equipment.
The Atrium Medical Center (AMC) operator provides dispatch services, entering and processing facility work orders for Maintenance and patient clinical work orders for Clinical Engineering. The AMC operator communicates emergency work order requests as needed.
Education
Minimum Level of Education Required: High School completion / GED
  • Position specific testing requirement: typing test - 30 minimum words per minute

Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Telephone operator or high call volume management
Other experience requirements: Customer service
Knowledge/Skills
  • Demonstrates good computer literacy with basic proven skills using Microsoft.

  • Basic Office equipment skills and keyboard proficiency required - 35 words a minute

  • Able to sit for long periods of time with limited mobility and wear a headset

  • Excellent voice modulation and grammar.

  • Demonstrates good organizational and multitasking skills.

  • Good verbal and nonverbal skills.

  • Ability to interact with all socioeconomic individuals.

  • Flexible and able to work under stressful conditions

  • Demonstrates critical thinking, problem solving, and good judgment.

  • Demonstrates good time management skills.

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