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Telephone Operator Jobs (NOW HIRING)

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The ...

Hilton

$14.50 - $18.25/hr

A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to ...

Blue Delta Technologies

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The Candidate should possess High ...

Premier Systems

Telephone Operator

Albany, NY

$18.04 - $23.13/hr

Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The Candidate should ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

$13/hr

Palmerton Telephone 3-day Flex WFH Shifts: Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Waterbury Hospital

Telephone Operator

Middlebury, CT

$16.25 - $20.25/hr

The Telephone Operator is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a ...

Waterbury Hospital

Telephone Operator

Middlebury, CT · On-site

$16.25 - $20.25/hr

The Telephone Operator is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a ...

Alan B. Miller Medical Center

TELEPHONE OPERATOR

Laredo, TX

$12.50 - $15.75/hr

Telephone Operator Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our ...

Pencor Services, Inc.

Telephone Operator

Palmerton, PA · On-site

$12.25 - $15.25/hr

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) Location: Main Clinic Positions Available: 1 We are seeking two dependable, patient-focused Patient Services Representatives to support our ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) Location: Main Clinic Positions Available: 1 We are seeking two dependable, patient-focused Patient Services Representatives to support our ...

UPMC Somerset

Telephone Operator

Somerset, PA · On-site

$13.50 - $17/hr

You may assist with training new telephone/switchboard operators. * High school graduate or equivalent. * 1 year of experience answering and processing calls through automated phone system or 1 year ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) Location: Main Clinic Positions Available: 1 We are seeking two dependable, patient-focused Patient Services Representatives to support our ...

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Telephone Operator information

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How much do telephone operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a Telephone Operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What does a Telephone Operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

More about Telephone Operator jobs
What cities are hiring for Telephone Operator jobs? Cities with the most Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most Telephone Operator jobs? States with the most job openings for Telephone Operator jobs include:
What job categories do people searching Telephone Operator jobs look for? The top searched job categories for Telephone Operator jobs are:
What are popular job titles related to Telephone Operator jobs? For Telephone Operator jobs, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator

ROBERT DAVID MALOVE PA

Fort Lauderdale, FL

$40K - $50K/yr

Full-time

Posted 2 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Flexible Hours
Job Summary
We are seeking a Telephone Operator to join our team! As a telephone Operator, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. These calls must be answered promptly and screened within 25 seconds, previous telemarketing experience would be beneficial. 

Responsibilities 
  • Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
  • Juggle multiple callers and phone lines while maintaining a positive attitude
  • Keep notes on important callers and information
  • Take messages, as needed
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with automated phone systems helpful