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Telephone Operator Jobs (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER 7A-3:30P, VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS FULL TIME / 80 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

New

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER 7A-3:30P, VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS FULL TIME / 80 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

New

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER 7A-3:30P, VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS FULL TIME / 80 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS NEEDED) PRN / 8 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

New

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS NEEDED) PRN / 8 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

New

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER 7A-3:30P, VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS FULL TIME / 80 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

New

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS NEEDED) PRN / 8 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS NEEDED) PRN / 8 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive first ...

New

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 10A-8P (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Catholic Health

Telephone Operator

Rockville Centre, NY · On-site

$26.71/hr

Overview Telephone Operator Location: Mercy Hospital - A Member of Catholic Health Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that ...

Catholic Health

Telephone Operator

Rockville Centre, NY · On-site

$26.71/hr

Overview Telephone Operator Location: Mercy Hospital - A Member of Catholic Health Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that ...

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The ...

Premier Systems

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The Candidate should ...

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Telephone Operator information

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$9

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$25

How much do telephone operator jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What does a Telephone Operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

How do I become a phone operator?

To become a telephone operator, you typically need a high school diploma or equivalent and good communication skills. On-the-job training is common, and familiarity with phone systems or switchboards can be helpful; some positions may require basic computer skills or customer service experience.

Do telephone operators still exist?

Telephone operators were once essential for connecting calls manually, but their role has largely been replaced by automated switching systems and digital technology. Today, the job is rare and typically found in specialized or legacy environments, with most communication handled by automated systems and customer service representatives using computers and telephony tools.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

Do landlines still have an operator?

Telephone operators were once essential for connecting calls on landline networks, but their role has largely been phased out with the advent of automated dialing and digital switching systems. Today, most landline calls are handled automatically, and the job of a telephone operator is rare or obsolete in modern telecommunications environments.

How does a Telephone Operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

What is the role of a Telephone Operator?

A Telephone Operator is responsible for connecting calls, providing information, and assisting callers in reaching the correct person or department. They often use switchboards or computerized systems and require good communication and customer service skills. The role may involve handling emergency calls and maintaining call logs.
More about Telephone Operator jobs
What cities are hiring for Telephone Operator jobs? Cities with the most Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most Telephone Operator jobs? States with the most job openings for Telephone Operator jobs include:
What job categories do people searching Telephone Operator jobs look for? The top searched job categories for Telephone Operator jobs are:
What are popular job titles related to Telephone Operator jobs? For Telephone Operator jobs, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
TELEPHONE OPERATOR

TELEPHONE OPERATOR

Premier Health

Troy, OH • On-site

$15 - $18.50/hr

Other

Posted 2 days ago

Job description

TELEPHONE OPERATOR UPPER VALLEY MEDICAL CENTER 7A-3:30P, VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS FULL TIME /  80 HOURS PER PAY PERIOD
The Telephone Operator provides a welcoming and positive first impression of Premier Health, processing incoming, outgoing, network and interfacility calls regarding hospital services, provides on-call information and processing, patient information, and directory assistance.  The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station).  The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or on-call physician(s) respond to the emergency in life/death situations. The operator monitors/documents a response team log and a log of each emergency for regulatory reporting (i.e. Code Red). The Telephone Operator processes pages via audio, wireless messaging, and/or radio equipment. 
 
The Atrium Medical Center (AMC) operator provides dispatch services, entering and processing facility work orders for Maintenance and patient clinical work orders for Clinical Engineering.  The AMC operator communicates emergency work order requests as needed.   

Education

Minimum Level of Education Required: High School completion / GED

Additional requirements:

Position specific testing requirement: typing test - 30 minimum words per minute

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Telephone operator or high call volume management

Other experience requirements: Customer service

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