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Online Telephone Operator Jobs (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY TWO WEEKS The Telephone Operator provides a welcoming and positive first impression of Premier ...

Seattle Children's Hospital

Telephone Operator

Seattle, WA · On-site

$21.30 - $28.48/hr

Telephone Operators model Seattle Children's core values by providing excellent, quality customer experiences for Seattle Children's patients/families, the community, and clinic partners. Telephone ...

The US Oncology Network

Telephone Operator

Eugene, OR · On-site

$19 - $27.18/hr

Overview Telephone Operator Willamette Valley Cancer Institute is seeking a Telephone Operator to join their administrative team at the Central Business Office in Eugene, OR. This role involves ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

$13/hr

Palmerton Telephone 3-day Flex WFH Shifts: Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

$13/hr

Palmerton Telephone 3-day Flex WFH Shifts: Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Pencor Services, Inc.

Telephone Operator

Palmerton, PA

$13/hr

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) Location: Main Clinic Positions Available: 1 We are seeking two dependable, patient-focused Patient Services Representatives to support our ...

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Online Telephone Operator information

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How much do online telephone operator jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for online telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How does an online telephone operator typically collaborate with other departments or teams within a company?

Online telephone operators often serve as the first point of contact for customers, so they regularly collaborate with departments like customer service, technical support, and sales. When handling inquiries or issues that require specialized knowledge, operators will escalate calls or relay information to the appropriate teams. Effective communication and clear documentation are essential to ensure smooth handoffs and resolution of customer concerns. This collaborative approach helps maintain a high standard of service and ensures that customers receive accurate and timely support.

What are the key skills and qualifications needed to thrive as an online telephone operator?

To thrive as an Online Telephone Operator, you need excellent verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy is essential. Strong interpersonal skills, patience, and the ability to multitask make someone stand out in this position. These skills are crucial for efficiently addressing customer inquiries, resolving issues, and delivering a positive client experience in a remote or virtual environment.

What is an online telephone operator?

Online telephone operators are professionals who handle inbound and outbound calls on behalf of businesses or organizations, often working remotely. Their responsibilities include answering customer inquiries, providing information, transferring calls, and sometimes processing orders or troubleshooting issues. They may work in various industries, such as customer service, technical support, or telemarketing. Typically, online telephone operators use internet-based phone systems and may also respond to emails or chat messages. Strong communication skills, computer literacy, and a quiet work environment are essential for this role.

What is the difference between Online Telephone Operator vs Customer Service Representative?

AspectOnline Telephone OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes specific trainingSame as Online Telephone Operator, often with additional product knowledge
Work EnvironmentPrimarily remote, handling calls via internet or phoneRemote or in-office, handling calls, emails, or chats
Industry UsageTelecommunications, customer support, help desksRetail, tech, service industries, customer support
Search & Comparison IntentFocuses on phone-based communication rolesBroader customer support roles including multiple channels

Online Telephone Operators primarily handle voice calls via internet or phone, focusing on direct communication. Customer Service Representatives may handle calls, emails, or chats across various channels. While both roles require strong communication skills and similar training, Online Telephone Operators are more specialized in voice communication, often within telecommunications or help desk settings. Customer Service Representatives have a broader scope, including multi-channel support across industries.

What cities are hiring for Online Telephone Operator jobs? Cities with the most Online Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most Online Telephone Operator jobs? States with the most job openings for Online Telephone Operator jobs include:
What job categories do people searching Online Telephone Operator jobs look for? The top searched job categories for Online Telephone Operator jobs are:
Online Telephone Operator jobs near you
Infographic showing various Online Telephone Operator job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 61% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

TELEPHONE OPERATOR

Premier Health

Middletown, OH • On-site

$15.50 - $19.25/hr

Full-time

Re-posted 2 days ago

Job description

TELEPHONE OPERATOR
8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS
FULL TIME / 72 HOURS EVERY TWO WEEKS
The Telephone Operator provides a welcoming and positive first impression of Premier Health, processing incoming, outgoing, network and interfacility calls regarding hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or on-call physician(s) respond to the emergency in life/death situations. The operator monitors/documents a response team log and a log of each emergency for regulatory reporting (i.e. Code Red). The Telephone Operator processes pages via audio, wireless messaging, and/or radio equipment.
The Atrium Medical Center (AMC) operator provides dispatch services, entering and processing facility work orders for Maintenance and patient clinical work orders for Clinical Engineering. The AMC operator communicates emergency work order requests as needed.
Education
Minimum Level of Education Required: High School completion / GED
  • Position specific testing requirement: typing test - 30 minimum words per minute

Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Telephone operator or high call volume management
Other experience requirements: Customer service
Knowledge/Skills
  • Demonstrates good computer literacy with basic proven skills using Microsoft.

  • Basic Office equipment skills and keyboard proficiency required - 35 words a minute

  • Able to sit for long periods of time with limited mobility and wear a headset

  • Excellent voice modulation and grammar.

  • Demonstrates good organizational and multitasking skills.

  • Good verbal and nonverbal skills.

  • Ability to interact with all socioeconomic individuals.

  • Flexible and able to work under stressful conditions

  • Demonstrates critical thinking, problem solving, and good judgment.

  • Demonstrates good time management skills.

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