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Online Telephone Operator Jobs (NOW HIRING)

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update ...

Marriott

Telephone Operator

Santa Barbara, CA

$17.50 - $21.75/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

Marriott

Telephone Operator

Chicago, IL

$16.75 - $21/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

McLaren Flint

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Telephone Operator 2 Job no: 501241 Work type: Staff - Part-Time Location: Health Science Campus ... m. or apply online for an accommodation request. Computer access is available at most public ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Telephone Operator 2 Job no: 500573 Work type: Staff - Part-Time Location: Health Science Campus ... m. or apply online for an accommodation request. Computer access is available at most public ...

Boyd Gaming

Telephone Operator

Vinton, LA

$15.25 - $19.25/hr

Work as team player in an environment that was founded on Qualifications One (1) year of experience in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a ...

Marriott International

Telephone Operator

Chicago, IL · On-site

$26.76/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

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Online Telephone Operator information

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How much do online telephone operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for online telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How does an online telephone operator typically collaborate with other departments or teams within a company?

Online telephone operators often serve as the first point of contact for customers, so they regularly collaborate with departments like customer service, technical support, and sales. When handling inquiries or issues that require specialized knowledge, operators will escalate calls or relay information to the appropriate teams. Effective communication and clear documentation are essential to ensure smooth handoffs and resolution of customer concerns. This collaborative approach helps maintain a high standard of service and ensures that customers receive accurate and timely support.

What are the key skills and qualifications needed to thrive as an online telephone operator?

To thrive as an Online Telephone Operator, you need excellent verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy is essential. Strong interpersonal skills, patience, and the ability to multitask make someone stand out in this position. These skills are crucial for efficiently addressing customer inquiries, resolving issues, and delivering a positive client experience in a remote or virtual environment.

What is an online telephone operator?

Online telephone operators are professionals who handle inbound and outbound calls on behalf of businesses or organizations, often working remotely. Their responsibilities include answering customer inquiries, providing information, transferring calls, and sometimes processing orders or troubleshooting issues. They may work in various industries, such as customer service, technical support, or telemarketing. Typically, online telephone operators use internet-based phone systems and may also respond to emails or chat messages. Strong communication skills, computer literacy, and a quiet work environment are essential for this role.

What is the difference between Online Telephone Operator vs Customer Service Representative?

AspectOnline Telephone OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes specific trainingSame as Online Telephone Operator, often with additional product knowledge
Work EnvironmentPrimarily remote, handling calls via internet or phoneRemote or in-office, handling calls, emails, or chats
Industry UsageTelecommunications, customer support, help desksRetail, tech, service industries, customer support
Search & Comparison IntentFocuses on phone-based communication rolesBroader customer support roles including multiple channels

Online Telephone Operators primarily handle voice calls via internet or phone, focusing on direct communication. Customer Service Representatives may handle calls, emails, or chats across various channels. While both roles require strong communication skills and similar training, Online Telephone Operators are more specialized in voice communication, often within telecommunications or help desk settings. Customer Service Representatives have a broader scope, including multi-channel support across industries.

What cities are hiring for Online Telephone Operator jobs?

Cities with the most Online Telephone Operator job openings:

What are the most commonly searched types of Telephone Operator jobs?

The most popular types of Telephone Operator jobs are:

What states have the most Online Telephone Operator jobs?

States with the most job openings for Online Telephone Operator jobs include:

What job categories do people searching Online Telephone Operator jobs look for?

The top searched job categories for Online Telephone Operator jobs are:

Online Telephone Operator jobs near you
Infographic showing various Online Telephone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

telephone

Personal Telephone Answering Service

San Jose, CA • On-site

$19 - $23.75/hr

Other

PTO

Re-posted 28 days ago

Job description

Benefits:

Paid time off

Benefits/Perks

Competitive Compensation

Great Work Environment

Job Summary

We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone.

Responsibilities

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places

Juggle multiple callers and phone lines while maintaining a positive attitude

Keep notes on important callers and information

Take messages, as needed

Qualifications

Excellent customer service skills

Strong organizational skills

Familiarity with computer phone systems helpful

Apply