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Long Distance Telephone Operator Jobs (NOW HIRING)

Call Center Representative

New Orleans, LA ยท On-site

$14.75 - $18.50/hr

The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy. The Telephone Operator shall handle emergency calls, such ...

Call Center Representative

New Orleans, LA ยท On-site

$15.25 - $19.25/hr

Note the caller's request to eliminate asking the caller to repeat information. โ€ข The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as ...

TELEPHONE OPERATOR

Middletown, OH ยท On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... Able to sit for long periods of time with limited mobility and wear a headset * Excellent voice ...

TELEPHONE OPERATOR

Middletown, OH ยท On-site

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... Able to sit for long periods of time with limited mobility and wear a headset * Excellent voice ...

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... Able to sit for long periods of time with limited mobility and wear a headset * Excellent voice ...

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

TELEPHONE OPERATOR 8PM-6AM (10 HOUR SHIFTS) INCLUDES WEEKENDS & HOLIDAYS FULL TIME / 72 HOURS EVERY ... Able to sit for long periods of time with limited mobility and wear a headset * Excellent voice ...

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Long Distance Telephone Operator information

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How much do long distance telephone operator jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for long distance telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Long Distance Telephone Operator vs Local Telephone Operator?

AspectLong Distance Telephone OperatorLocal Telephone Operator
CredentialsTypically requires basic telecommunication training, sometimes certifications in customer serviceSimilar credentials, often the same training applies
Work EnvironmentCall centers, telecommunication companies handling long-distance callsLocal service providers, customer service centers for local calls
Employer & IndustryTelecom companies, customer service centersLocal telecom providers, utility companies
Common Search/ComparisonOften compared based on call handling scope and technical skillsCompared based on local call management and customer interaction

Long Distance Telephone Operators and Local Telephone Operators share similar roles in telecommunication customer service, often requiring comparable skills and certifications. The main difference lies in their scope of work: long-distance operators handle calls across regions or countries, while local operators focus on within-area calls. Both roles are vital in the telecom industry and often overlap in training and work environment.

What are common challenges faced by long distance telephone operators and how are they addressed?

Long distance telephone operators often encounter challenges such as handling high call volumes during peak hours, managing calls across different time zones, and addressing technical issues like poor line quality or dropped connections. To address these challenges, operators typically rely on established protocols, effective communication skills, and close collaboration with technical support teams. Additionally, ongoing training and access to up-to-date technology help operators maintain service quality and quickly resolve any issues that arise.

What skills and qualifications are needed to be a long distance telephone operator?

To thrive as a Long Distance Telephone Operator, you need excellent verbal communication, listening skills, and a high school diploma or equivalent. Familiarity with telephone switchboards, call routing systems, and operator consoles is typically required. Strong attention to detail, patience, and customer service orientation help operators handle calls efficiently and courteously. These skills ensure accurate call connections, effective problem-solving, and positive customer experiences.

What is a long distance telephone operator?

Long Distance Telephone Operators are professionals who assist callers in making telephone calls to locations outside their local calling area, often across regions or countries. They help connect calls, provide information about rates, and sometimes assist with billing or technical issues. Historically, these operators played a crucial role before digital and automated dialing systems became prevalent. Today, their role has diminished significantly due to advancements in telecommunications, but they were once essential for connecting people over long distances.
More about Long Distance Telephone Operator jobs
What job categories do people searching Long Distance Telephone Operator jobs look for? The top searched job categories for Long Distance Telephone Operator jobs are:
Infographic showing various Long Distance Telephone Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 1% Temporary, and 10% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Call Center Representative

Innovation At Work

New Orleans, LA โ€ข On-site

$14.75 - $18.50/hr

Other

Re-posted yesterday


Job description

Telephone Operator

The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.

The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information.

The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy.

The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician.

The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel.

The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents.

The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls.

The Telephone Operator shall provide general information and refer information to the appropriate services.

The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc.

The Telephone Operator shall provide general and patient information to direct person-to-person contacts.

The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes.

The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions.

The Telephone Operator shall safeguard immediate work area from unauthorized visitors.

The Telephone Operator shall accept collect calls as authorized by SLVHCS policy.

The Telephone Operator shall conduct personal business through the use of public telephones.

The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice.

Requirements

EDUCATION AND QUALIFICATIONS:

Associate Degree or equivalent.

MINIMUM REQUIRED SKILLS/EXPERIENCE:

The Telephone Operator should have two years of previous switchboard experience.

The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.

The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.

The Telephone Operator shall perform various communications and/or emergency activities.