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Long Distance Telephone Operator Jobs (NOW HIRING)

Msmc

Telephone Operator

Miami Beach, FL · On-site

$16 - $20/hr

Refers callers the IT Service Desk to report all pager, telephone and computer repair issues ... Assists staff and patients with long distance calls as authorized in established department ...

A to Z Recruiting

Customer Service / Marketing Reps

Dallas, TX · On-site

$15.75 - $21.50/hr

Great communication skills - both written and verbal Reliable computer with high-speed internet Long-distance telephone service with 3-way calling ability The desire to help others Ability to multi ...

Ladgov Corporation

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

Maintain Long Distance Call Log (employee name, time, number, service). * Process official toll ... Minimum 1 year of telephone operator or customer service experience. * Strong communication skills ...

Ladgov Corporation

Switchboard Operator

New York, NY · On-site

$16.50 - $20.75/hr

Maintain Long Distance Call Log (employee name, time, number, service). * Process official toll ... Minimum 1 year of telephone operator or customer service experience. * Strong communication skills ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S ... Responsibilities Telephone Operator Responsibilities: * Answer a high volume of phone calls.

Msmc

Telephone Operator

Miami Beach, FL · On-site

$16 - $20/hr

Refers callers the IT Service Desk to report all pager, telephone and computer repair issues ... Assists staff and patients with long distance calls as authorized in established department ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S ... Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls.

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S ... Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls.

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$14 - $17.50/hr

Primary operators for Incoming Scheduling Calls * Representative of BCC, Ches, HV, Obici, PA ... Work may require sitting for long periods of time, stooping and bending/stretching for files and ...

The US Oncology Network

Telephone Operator

Frederick, MD · On-site

$18.31 - $21.51/hr

Under direct supervision, is responsible for providing a full range of telephone switchboard duties ... Work may require sitting for long periods of time, stooping and bending/stretching for files and ...

A To Z Recruiting

Customer Service / Marketing Reps

Dallas, TX · On-site

$16 - $21.50/hr

Great communication skills - both written and verbal Reliable computer with high-speed internet Long-distance telephone service with 3-way calling ability The desire to help others Ability to multi ...

Hyatt

PBX - Telephone Operator

Savannah, GA · On-site

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone ... Ability to sit for long periods of time * Must be able to work a flexible schedule, including ...

The US Oncology Network

Telephone Operator

Frederick, MD · On-site

$18.31 - $21.51/hr

Under direct supervision, is responsible for providing a full range of telephone switchboard duties ... Work may require sitting for long periods of time, stooping and bending/stretching for files and ...

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Long Distance Telephone Operator information

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How much do long distance telephone operator jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for long distance telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Long Distance Telephone Operator, and why are they important?

To thrive as a Long Distance Telephone Operator, you need excellent verbal communication, listening skills, and a high school diploma or equivalent. Familiarity with telephone switchboards, call routing systems, and operator consoles is typically required. Strong attention to detail, patience, and customer service orientation help operators handle calls efficiently and courteously. These skills ensure accurate call connections, effective problem-solving, and positive customer experiences.

What are some common challenges faced by long distance telephone operators and how are they addressed?

Long distance telephone operators often encounter challenges such as handling high call volumes during peak hours, managing calls across different time zones, and addressing technical issues like poor line quality or dropped connections. To address these challenges, operators typically rely on established protocols, effective communication skills, and close collaboration with technical support teams. Additionally, ongoing training and access to up-to-date technology help operators maintain service quality and quickly resolve any issues that arise.

What are Long Distance Telephone Operators?

Long Distance Telephone Operators are professionals who assist callers in making telephone calls to locations outside their local calling area, often across regions or countries. They help connect calls, provide information about rates, and sometimes assist with billing or technical issues. Historically, these operators played a crucial role before digital and automated dialing systems became prevalent. Today, their role has diminished significantly due to advancements in telecommunications, but they were once essential for connecting people over long distances.

What is the difference between Long Distance Telephone Operator vs Local Telephone Operator?

AspectLong Distance Telephone OperatorLocal Telephone Operator
CredentialsTypically requires basic telecommunication training, sometimes certifications in customer serviceSimilar credentials, often the same training applies
Work EnvironmentCall centers, telecommunication companies handling long-distance callsLocal service providers, customer service centers for local calls
Employer & IndustryTelecom companies, customer service centersLocal telecom providers, utility companies
Common Search/ComparisonOften compared based on call handling scope and technical skillsCompared based on local call management and customer interaction

Long Distance Telephone Operators and Local Telephone Operators share similar roles in telecommunication customer service, often requiring comparable skills and certifications. The main difference lies in their scope of work: long-distance operators handle calls across regions or countries, while local operators focus on within-area calls. Both roles are vital in the telecom industry and often overlap in training and work environment.

More about Long Distance Telephone Operator jobs
What job categories do people searching Long Distance Telephone Operator jobs look for? The top searched job categories for Long Distance Telephone Operator jobs are:
Long Distance Telephone Operator jobs near you
Infographic showing various Long Distance Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 38% Full Time, 55% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator

Msmc

Miami Beach, FL • On-site

$16 - $20/hr

Other

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

Position 1 - Friday - Monday, 11PM-7:30 AM (32-40 Hrs)
Position 2 Per Diem Sat/Sun Day Shift AND -Monday - Wednesday On Call Day Shift (16-40 Hours)Position Responsibilities
  • Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on hold as necessary.
  • Follows customer service standards for phone communications as set by department management, based on Customer Service training session and materials.
  • Requests assistance from Supervisor and/or Team Lead when encountering challenging calls or the need for clarification.
  • Answers the Switchboard in a timely manner and doesn't let calls wait in queue.
  • Assists callers with information as needed.
  • Requests the assistance of other departments with a call rather than blind transferring calls to unaware recipients.
  • Utilizes reference material when needed.
  • Pages all personnel based upon approved schedule as needed.
  • Understands and interprets all hospital codes and identifies communication action for each code.
  • Responds to hospital codes and notifies all pertinent hospital personnel as required by department procedures.
  • Records all responses to hospital codes.
  • Records all pages sent to on-call personnel.
  • Notify Supervisor of any changes to the on-call schedule upon notification of a change.
  • Refers callers the IT Service Desk to report all pager, telephone and computer repair issues.
  • Monitors alarm indicators and enunciators for hospital locations and notifies appropriate personnel.
  • Immediately answers Emergency / 123 lines and responds immediately by notifying the appropriate staff.
  • Demonstrates a strong sense of urgency to all emergency calls.
  • Says his / her name upon answering each incoming call.
  • Reads and follows department memo's and communications, as required
  • Attends department staff meetings.
  • Assists staff and patients with long distance calls as authorized in established department procedures. Records the required information on the long distance log sheet.
  • Implements AOC's (Administrator On Call) instructions to send out/activate the Disaster/Management notification.
  • Updated the department "white/information board" as needed.
  • Follows medical center's policy regarding releasing any patient information.
  • Reports to assigned work area on time and adheres to designated schedule.
  • : Handles each call in a professional manner and treats callers with respect and courtesy.
Qualifications
  • Education
    • HS diploma/GED or equivalent experience
  • Experience
    • Contact Center or office experience preferred.
    • Excellent communication skills.
    • Bilingual in Spanish desired

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions and more!

Degree Requirements:

Certification:

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