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A Suicide Hotline Operator Jobs (NOW HIRING)

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · Hybrid

$18 - $23/hr

Crisis Hotline Responder Child Focus 4633 Aicholtz Road Cincinnati, Ohio 45244 (Clermont and Brown ... suicide risk assessment. * Collaborate within a team to deliver crisis interventions to adults ...

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Crisis Hotline Responder Child Focus 4633 Aicholtz Road Cincinnati, Ohio 45244 (Clermont and Brown ... suicide risk assessment. * Collaborate within a team to deliver crisis interventions to adults ...

Child Focus

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Crisis Hotline Responder Child Focus 4633 Aicholtz Road Cincinnati, Ohio 45244 (Clermont and Brown ... suicide risk assessment. * Collaborate within a team to deliver crisis interventions to adults ...

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How much do a suicide hotline operator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for a suicide hotline operator in the United States is $27.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $28.12 per hour, depending on experience, location, and employer.

What qualifications do you need to be a suicide hotline operator?

To become a suicide hotline operator, candidates typically need a high school diploma or equivalent, strong communication and active listening skills, and the ability to handle stressful situations with empathy. Some organizations require training in crisis intervention and may prefer prior experience in mental health or counseling, but formal certifications are not always mandatory.
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A Suicide Hotline Operator jobs near you
Infographic showing various A Suicide Hotline Operator job openings in the United States as of August 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,721 per year, or $27.8 per hour.

SPECIALIST SUICIDE PREVENTION

Communicare KY

Elizabethtown, KY • On-site

Full-time

Re-posted 21 days ago

Job description

Description
POSITION SUMMARY: This position responds to requests for regional emergency services including suicide hotline, crisis line, access to the crisis stabilization units and jail triage dispatch, as well as coordinating intake process and scheduling for the 8 county service region and monitoring and reporting risk management issues.
QUALIFICATIONS: Bachelor's degree in behavioral science field and 1-year experience in related field preferred. High school graduate with experience working with severe mental illness (SMI) can be substituted for educational requirement.
SKILL SETS: Demonstrates superior oral and written communication skills for effective customer service/community relations. Possesses an advanced knowledge of Microsoft Office programs including gathering and compiling data to prepare reports. Other demonstrated skills necessary include ability to be calm and attentive, problem analysis/resolution, organization, dependability and adaptability.
PHYSICAL AND ENVIORMENTAL DEMANDS: Must have visual acuity sufficient to read a variety of written reports and documents; hearing needed sufficient to understand spoken communications by phone and face-to-face with many staff, consumers, and external sources. Manual dexterity is required for computer programs and written communications. Work is light with some walking, standing, and sitting.
JOB SPECIFIC FUNCTIONS:
  1. Prioritizes and provides immediate response to suicide hotline and calls from individuals with ideation and/or plan to harm self and/or others.
  2. Promptly answers access line to assess, refer, schedule and/or reschedule caller's need for information and services including crisis line calls and contacting police and/or mobile crisis responders, if necessary
  3. Completes Screenings for Crisis admissions and schedules assessment with on-call evaluator and crisis therapist(s).
  4. Collects information regarding jail triage requests and contacts on call evaluators to complete Triage.
  5. Monitors emergency weather alerts and other disaster notifications and notifies designated staff of need for precautions
  6. Monitors safety of building, Crisis units, clients and staff.
  7. Monitors security cameras for CCSU and ACSU and reports unusual issues to staff and supervisory chain to ensure safety of clients and staff
  8. Consults with supervisory chain and/or designated on-call licensed clinician for individuals at risk.
  9. Updates resource lists on local, state and national level.
  10. Compiles data for call reports and submits other needed reports or data, upon request.
  11. Participates in agency Continuing Quality Improvement (CQI) Activities

12. Performs other duties as assigned.
MANDATORY REQUIREMENTS:
  1. Adheres to Communicare policies and procedures.
  2. Attends mandatory in-service and other training/educational programs as required.
  3. Available to provide evening/weekend/holiday services on a rotation.
  4. Other duties as assigned.

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