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Fhp Dispatcher Jobs (NOW HIRING)

Florida's Heat Pump & A/C Service Inc.

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Hybrid Office Dispatcher / Office Coordinator

Margate, FL · On-site

$16.25 - $21.75/hr

Florida's Heat Pump & A/C Service (FHP AC Service) is looking for a highly organized, customer-focused Fractional Office Dispatcher / Office Coordinator to support our growing HVAC company in South ...

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Metric Engineering

LWRCC Operator

Lake Worth, FL · On-site

$15.50 - $20.50/hr

This part-time position is based out of the FHP Lake Worth Regional Communications Center and works ... Preferred Experience: * Transportation Management Center or Communications Center dispatch ...

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Fhp Dispatcher information

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$11

$22

$33

How much do fhp dispatcher jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for fhp dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an FHP Dispatcher, and why are they important?

To thrive as an FHP Dispatcher, you need excellent multitasking abilities, strong communication skills, and a high school diploma or equivalent, often supplemented by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication protocols, and emergency response procedures is essential. The ability to remain calm under pressure, make quick decisions, and demonstrate empathy are standout soft skills in this role. These skills and qualities are crucial for ensuring efficient emergency response, public safety, and effective coordination between law enforcement and the community.

What are some common challenges faced by FHP Dispatchers and how can applicants prepare to handle them?

FHP Dispatchers often encounter high-pressure situations where quick, accurate decision-making is crucial, such as coordinating emergency responses and managing multiple calls simultaneously. Applicants should be prepared for shift work, including nights, weekends, and holidays, as well as times of intense workload during major incidents or severe weather. Developing strong communication skills, emotional resilience, and familiarity with dispatching technology can help candidates succeed in this demanding but rewarding role.

What are FHP Dispatchers?

FHP Dispatchers are professionals who work for the Florida Highway Patrol (FHP), responsible for receiving, prioritizing, and dispatching emergency and non-emergency calls for service. They communicate with troopers and other law enforcement personnel to coordinate responses to incidents such as accidents, crimes, and traffic hazards. Their role is vital in ensuring public safety and efficient law enforcement operations on Florida's highways. FHP Dispatchers use specialized communication systems and must remain calm under pressure to relay accurate information quickly.

What is the difference between Fhp Dispatcher vs Fhp Customer Service Representative?

AspectFhp DispatcherFhp Customer Service Representative
Required CredentialsHigh school diploma, dispatching certifications often preferredHigh school diploma, customer service training
Work EnvironmentDispatch centers, on-call, fast-pacedCall centers, office settings, customer interaction
Industry UsageTransportation, logistics, emergency servicesUtilities, insurance, retail
Common Search/ComparisonYesNo

The Fhp Dispatcher primarily manages dispatch operations within transportation or emergency services, focusing on coordinating resources and responding to urgent needs. In contrast, the Fhp Customer Service Representative handles customer inquiries, providing support and information. While both roles require strong communication skills and high school education, dispatchers often need additional certifications related to logistics or emergency protocols. Understanding these differences helps job seekers identify the right career path within the industry.

More about Fhp Dispatcher jobs
What cities are hiring for Fhp Dispatcher jobs? Cities with the most Fhp Dispatcher job openings:
What states have the most Fhp Dispatcher jobs? States with the most job openings for Fhp Dispatcher jobs include:
What job categories do people searching Fhp Dispatcher jobs look for? The top searched job categories for Fhp Dispatcher jobs are:
Fhp Dispatcher jobs near you
Infographic showing various Fhp Dispatcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.
Hybrid Office Dispatcher / Office Coordinator

Hybrid Office Dispatcher / Office Coordinator

Florida's Heat Pump & A/C Service Inc.

Margate, FL • On-site

$16.25 - $21.75/hr

Other

Posted 21 hours ago

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Job description

Florida’s Heat Pump & A/C Service (FHP AC Service) is looking for a highly organized, customer-focused Fractional Office Dispatcher / Office Coordinator to support our growing HVAC company in South Florida.

This is an ideal position for someone who wants a flexible schedule while still playing a key role in daily operations. We are looking for a dependable team member who can assist with dispatching, customer communication, scheduling, and office support during peak business hours.

About Us

Florida’s Heat Pump & A/C Service
Locally owned and family operated since 2008, FHP AC Service provides residential and light commercial HVAC service throughout Broward and Palm Beach County. We pride ourselves on honest service, strong communication, and long-term customer relationships.

Position Type

  • Fractional / Part-Time
  • Flexible Schedule
  • In-Office Preferred
  • Potential Hybrid Option for the Right Candidate

Typical Hours

Approximately 20–30 hours per week with flexibility depending on workload and seasonality.

Responsibilities

  • Dispatch technicians efficiently throughout the day
  • Answer incoming customer calls professionally
  • Schedule service calls, maintenance visits, and estimates
  • Coordinate technician communication and job updates
  • Assist with maintenance agreement follow-up
  • Update customer information in CRM software
  • Monitor dispatch board and technician progress
  • Handle light collections and invoice follow-up
  • Communicate with customers regarding arrival times and scheduling
  • Assist ownership with office organization and workflow

Preferred Experience

  • Dispatching experience preferred
  • HVAC, plumbing, electrical, or home service industry experience is a major plus
  • Strong phone and customer service skills
  • Comfortable multitasking in a fast-paced environment
  • Experience with CRM or dispatch software preferred
  • Experience with QuickBooks a Plus

What We’re Looking For

  • Organized and detail-oriented
  • Calm under pressure
  • Positive attitude
  • Strong communication skills
  • Team player mentality
  • Ability to help create structure and improve workflow

Compensation

  • Competitive hourly pay based on experience
  • Flexible scheduling
  • Growth opportunity as company expands

Why Join FHP?

  • Family-oriented environment
  • Supportive ownership team
  • Growing local company with long-term opportunity
  • Flexible role with meaningful impact
  • Opportunity to help shape office systems and workflow

To Apply

Please submit:

  • Resume
  • Brief summary of your experience
  • Availability

We look forward to speaking with motivated candidates who enjoy organization, communication, and helping a team succeed.