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Tmc Operator Jobs (NOW HIRING)

Kapsch TrafficCom

TMC Operator

Chesterfield, SC · On-site

$20/hr

Traffic Management Center (TMC) Operator Location: Gateway Guide Traffic Management Center - 14301 S. Outer Forty Rd., Chesterfield, MO 63017 Schedule: Full-time (40 hours/week) | PM Shift (2:00 PM ...

Kapsch TrafficCom

Systems Operator I

Hornell, NY

$24.72/hr

As a TMC Operator, you'll play a critical role in keeping New York roadways safe and efficient by monitoring traffic conditions, coordinating incident response, and delivering timely information to ...

Kapsch TrafficCom AG

Systems Operator I

Hornell, NY · On-site

$24.72/hr

As a TMC Operator, you'll play a critical role in keeping New York roadways safe and efficient by monitoring traffic conditions, coordinating incident response, and delivering timely information to ...

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How much do tmc operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for tmc operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TMC operator?

To thrive as a TMC (Traffic Management Center) Operator, you need a background in traffic operations, real-time incident management, and often a relevant associate degree or equivalent experience. Familiarity with Intelligent Transportation Systems (ITS), traffic monitoring software, CCTV systems, and dispatch communication tools is typically required. Strong attention to detail, decision-making under pressure, and effective communication are vital soft skills in this role. These competencies ensure rapid and accurate response to traffic incidents, helping to maintain roadway safety and minimize congestion.

What is the difference between Tmc Operator vs Freight Coordinator?

AspectTmc OperatorFreight Coordinator
CredentialsRelevant certifications, CDL license often preferredLogistics or supply chain certifications beneficial
Work EnvironmentDispatch centers, transportation hubsOffice settings, client sites
Industry UsageTransportation, logistics companiesFreight and shipping companies
Primary RoleOperate dispatch systems, coordinate routesManage freight shipments, communicate with clients

While both roles are integral to logistics, Tmc Operators focus on dispatching and route management within transportation systems, whereas Freight Coordinators handle shipment planning and client communication. Understanding these differences helps in choosing the right career path or job search focus.

What are the main challenges TMC operators face during high-traffic or emergency situations?

TMC Operators often encounter high-pressure scenarios, especially during traffic incidents, severe weather, or major public events. A key challenge is quickly analyzing real-time data from multiple sources, such as cameras and traffic sensors, to make informed decisions and coordinate with first responders or road crews. Effective communication, multitasking, and staying calm under pressure are essential to maintain traffic flow and public safety. Operators also work closely with colleagues and external agencies, ensuring timely information sharing and response.

What is a TMC operator?

TMC Operators, or Transportation Management Center Operators, are professionals who monitor and manage traffic flow on roadways using advanced technology and communication systems. They work in control centers to observe traffic cameras, coordinate with emergency responders, and disseminate information to the public about traffic conditions, incidents, and road closures. Their primary goal is to ensure safe and efficient transportation by responding quickly to incidents and minimizing congestion. TMC Operators play a crucial role in keeping roads safe and helping drivers make informed travel decisions.
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Tmc Operator jobs near you
Infographic showing various Tmc Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

TMC Operator

Kapsch TrafficCom

Chesterfield, SC • On-site

$20/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Kapsch is one of Austria's most successful global technology companies. With its
comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing
the challenges of the present and the future with intelligent mobility solutions in a wide range
of application areas. As a family-owned company founded in 1892 and headquartered in
Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about
our solutions and innovations, visit our website here.

Traffic Management Center (TMC) Operator
Location: Gateway Guide Traffic Management Center - 14301 S. Outer Forty Rd., Chesterfield, MO 63017
Schedule: Full-time (40 hours/week) | PM Shift (2:00 PM - 10:00 PM) | Tuesday - Saturday or Sunday - Thursday (2:00 PM - 10:00 PM)
Starting Pay: $20.00/hour

About the Opportunity
Kapsch TrafficCom is seeking highly motivated, detail-oriented individuals to join our team at the Gateway Guide Traffic Management Center. This is an excellent opportunity to launch a rewarding career in the growing field of Intelligent Transportation Systems (ITS). As a TMC Operator, you'll play a critical role in keeping Missouri's roadways safe and efficient by monitoring traffic conditions, coordinating incident response, and delivering timely information to the public.

Position Summary
TMC Operators are responsible for using ITS technologies across a multi-monitor computer workstation to monitor roadway conditions, detect incidents, and coordinate with first responders. This role also includes disseminating traveler information, managing real-time data, and providing outstanding customer service.

Key Responsibilities

  • Operate ITS technologies including cameras, sensors, and information systems to monitor traffic conditions.
  • Identify and track incidents and roadway issues using CCTV, patrol and police reports, and other data sources.
  • Coordinate and dispatch responses to roadway incidents via radio, phone, or internal systems.
  • Input and manage data in real-time systems, maintaining accurate records of incidents and response actions.
  • Assist with compiling traffic and incident data for reports including travel time, incident summaries, and equipment status.
  • Provide traveler information to the public through variable message signs, websites, and partner agencies.
  • Work collaboratively with teammates, first responders, and other stakeholders to manage daily operations.

Qualifications
While no previous TMC or ITS experience is required, successful candidates should demonstrate:

  • Proficiency with Windows-based systems and comfort working on a multi-monitor workstation.
  • Ability to type quickly and accurately in a fast-paced environment.
  • Strong working knowledge of St. Louis-area roadways and geography.
  • Excellent communication skills, both verbal and written.
  • Ability to prioritize and respond to real-time events with urgency and accuracy.
  • Strong teamwork and interpersonal skills.
  • Flexibility to work holidays and weekends as part of a 24/7/365 operation.
  • Ability to pass a comprehensive background check.

Education & Experience

  • High School diploma or GED required.
  • College degree or related work experience in transportation, public safety, dispatch, or customer service preferred.

Why Join Us?

  • Full benefits package including:
    • Paid Time Off (PTO) - 20 days per year
    • No-cost medical insurance option for employees and eligible dependents
    • 401(k) with company match
  • Opportunity to grow in an innovative, mission-driven industry
  • Team-oriented and professional work environment

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