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Tmc Operator Jobs (NOW HIRING)

Ferrovial

Traffic Management Center Operator

Dallas, TX · On-site

$16.75 - $22.75/hr

Traffic Management Center (TMC) Operator is responsible for monitoring traffic conditions as well as dynamic toll pricing on IH 635 (LBJ) and North Tarrant Express (NTE) Managed Lane Projects. The ...

Memorial Hermann

Job Summary Position responsible for ensuring adequate communication between parties and hospital personnel, for operating telephone switchboard and dispatching calls. Memorial Hermann TMC 6411 ...

Memorial Hermann

Job Summary Position responsible for ensuring adequate communication between parties and hospital personnel for operating telephone switchboard and dispatching calls. Memorial Hermann TMC 6411 Fannin ...

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How much do tmc operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for tmc operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TMC operator?

To thrive as a TMC (Traffic Management Center) Operator, you need a background in traffic operations, real-time incident management, and often a relevant associate degree or equivalent experience. Familiarity with Intelligent Transportation Systems (ITS), traffic monitoring software, CCTV systems, and dispatch communication tools is typically required. Strong attention to detail, decision-making under pressure, and effective communication are vital soft skills in this role. These competencies ensure rapid and accurate response to traffic incidents, helping to maintain roadway safety and minimize congestion.

What is the difference between Tmc Operator vs Freight Coordinator?

AspectTmc OperatorFreight Coordinator
CredentialsRelevant certifications, CDL license often preferredLogistics or supply chain certifications beneficial
Work EnvironmentDispatch centers, transportation hubsOffice settings, client sites
Industry UsageTransportation, logistics companiesFreight and shipping companies
Primary RoleOperate dispatch systems, coordinate routesManage freight shipments, communicate with clients

While both roles are integral to logistics, Tmc Operators focus on dispatching and route management within transportation systems, whereas Freight Coordinators handle shipment planning and client communication. Understanding these differences helps in choosing the right career path or job search focus.

What are the main challenges TMC operators face during high-traffic or emergency situations?

TMC Operators often encounter high-pressure scenarios, especially during traffic incidents, severe weather, or major public events. A key challenge is quickly analyzing real-time data from multiple sources, such as cameras and traffic sensors, to make informed decisions and coordinate with first responders or road crews. Effective communication, multitasking, and staying calm under pressure are essential to maintain traffic flow and public safety. Operators also work closely with colleagues and external agencies, ensuring timely information sharing and response.

What is a TMC operator?

TMC Operators, or Transportation Management Center Operators, are professionals who monitor and manage traffic flow on roadways using advanced technology and communication systems. They work in control centers to observe traffic cameras, coordinate with emergency responders, and disseminate information to the public about traffic conditions, incidents, and road closures. Their primary goal is to ensure safe and efficient transportation by responding quickly to incidents and minimizing congestion. TMC Operators play a crucial role in keeping roads safe and helping drivers make informed travel decisions.
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Tmc Operator jobs near you
Infographic showing various Tmc Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

PBX Operator - TMC (PT)

Memorial Hermann Health System

Houston, TX • On-site

Full-time

Re-posted yesterday

Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position responsible for ensuring adequate communication between parties and hospital personnel for operating telephone switchboard and dispatching calls.
Memorial Hermann TMC
6411 Fannin St, Houston, TX 77030
Saturday and Sunday 7:00 am - 7:00 pmJob Description
Minimum Qualifications
Education: High school diploma preferred.
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
  • Three (3) years of PBX telephone experience.
  • Two (2) years of customer service experience.
  • Ability to operate telephone switchboard; basic computer skills required.
  • Strong interpersonal skills and ability to communicate effectively with the public, physicians, ancillary departments and other staff members.
  • Strong customer service skills and ability to multi-task while working in a complex and stressful environment.

Principal Accountabilities
  • Operates telephone switchboard, answering all incoming and in-house calls in a quick and professional manner; assist patients with information and directions to specific areas in the hospital; respond quickly and effectively to all emergency codes using proper hospital procedures.
  • Utilizes paging system and overhead paging to issue fire alarms, disaster alerts, STAT calls and page MET's and physicians. Make announcements as requested over the hospital intercom.
  • Communicates patient needs to appropriate personnel, following proper reporting procedures in compliance with HIPPA laws, documenting all patient concerns/complaints and ensuring adequate follow-up.
  • Monitors Phone-O-Matic systems; ensures availability of TDD telephone and amplified receivers, arranging for delivery and maintaining logs; replaces non working phones and lists on repair log.
  • Rotate to satellite Waiting Area locations as needed to serve as a designated liaison between patients, their families, the hospital staff, and physicians in the resolution of patient concerns.
  • Interprets and explain to patients and families, policies and procedures that affect his/her care and treatment.
  • Assist Management with additional tasks; responsible for departmental operation after hours and during weekend in a Team Lead capacity. Handle customer and staff concerns in a professional manner.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

What Memorial Hermann Health System employees say

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907

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