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Voice Operator Jobs (NOW HIRING)

SAIC

Secure Voice Operator

Washington, DC

$80K - $120K/yr

The Secure Voice Operator is responsible for providing secure telecommunications support over the Multilevel Secure Voice Network (formerly the Defense Red Switch Network, DRSN) to Department of ...

Neshent Tech

Voice (Verba) Engineer

Irving, TX · On-site

Operating systems (Windows/Linux) * Virtualization technologies * Cloud platforms and services ... Experience integrating voice recording systems with enterprise telephony solutions. * Exposure to ...

krg technology inc

Voice Engineer 2

Cary, NC

The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs ... operating, and managing a VoIP environment. - Takes ownership of assigned tasks: motivated to ...

Wipro Limited

Network Voice Engineer

Waltham, MA · On-site

$60K - $135K/yr

Key Responsibilities The role is responsible for designing and implementing Microsoft Teams Phone and Voice solutions , including Direct Routing and Operator Connect, across multiple telecom carriers ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

Microsoft Teams Phone / Direct Routing / Operator Connect * Cisco Unified Communications Manager ... Background in hybrid voice environments (onprem + cloud) * Scripting or automation experience ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

$75K - $110K/yr

Microsoft Teams Phone / Direct Routing / Operator Connect * Cisco Unified Communications Manager ... Background in hybrid voice environments (on-prem + cloud) * Scripting or automation experience ...

Core BTS, Inc.

Senior Voice Engineer

Indianapolis, IN · On-site

The Senior Voice Engineer is responsible for the administration, support, implementation, and ... Create and maintain technical documentation, standard operating procedures, and network diagrams

Kinder Morgan

Senior IT Voice Engineer

Houston, TX · On-site

What We Are Looking For We are seeking a Senior IT Voice Engineer for our enterprise voice and ... operating in North America. Access to reliable, affordable energy is a critical component for ...

Govcio LLC

Voice and Video Engineer

Doral, FL · On-site

$108K - $124K/yr

GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video ... Establishes and maintains smooth operation of computer systems (to include operating systems ...

New

Yochana

Senior Voice Engineer

Frisco, TX · On-site

Role: Network Voice Location: - Melbourne, FL ,Frisco, TX or Morrisville, NC Type : Contract ... Adheres to standard operating procedures / work instructions * Follow the escalation process

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Voice Operator information

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How much do voice operator jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for voice operator in the United States is $26.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $31.97 per hour, depending on experience, location, and employer.

Is paid chatting a legitimate job?

Voice operators involved in paid chatting perform customer service or entertainment roles via phone or online platforms, often requiring communication skills and sometimes background checks. While some paid chatting jobs are legitimate, others may be scams, so it is important to verify the employer's credibility and avoid jobs that ask for upfront payments or personal information. Always research the company and read reviews before accepting such positions.

What are the key skills and qualifications needed to thrive as a Voice Operator, and why are they important?

To thrive as a Voice Operator, you need excellent verbal communication skills, clear diction, and familiarity with telecommunications protocols, often supported by a high school diploma or equivalent. Proficiency with telephone switchboards, VoIP systems, and call management software is typically required. Strong listening abilities, patience, and customer service orientation are standout soft skills in this role. These skills ensure efficient call handling, accurate message delivery, and positive experiences for callers in fast-paced environments.

What is the difference between Voice Operator vs Customer Service Representative?

AspectVoice OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training on communication systemsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, communication hubs, emergency servicesRetail, call centers, corporate offices
Employer & Industry UsageTelecommunications, emergency services, securityRetail, finance, healthcare, tech
Common Search & ComparisonOften compared for communication roles involving direct call handlingCustomer interaction and support roles

While both roles involve communication via phone, a Voice Operator primarily manages incoming and outgoing calls within communication systems, often in emergency or technical environments. A Customer Service Representative focuses on assisting customers, resolving issues, and providing support across various industries. Understanding these differences helps job seekers find roles that match their skills and career goals.

Can I do voice acting with no experience?

Voice operators typically do not require prior voice acting experience, as the role focuses on operating communication equipment. However, having good communication skills, clear speech, and basic technical knowledge can be beneficial for success in the job.

How do I start a voice over job with no experience?

To start a voice operator job with no experience, focus on developing clear and expressive speaking skills, and create a demo recording to showcase your voice. You can also take online courses or tutorials to learn about voice acting and audio editing tools, then apply for entry-level positions or freelance gigs on job platforms. Building a portfolio and gaining practice can help you secure your first voice over opportunities.

What are some common challenges Voice Operators face and how can they overcome them?

Voice Operators often encounter challenges such as managing high call volumes, accurately capturing information during fast-paced conversations, and handling difficult or distressed callers. To overcome these, it's important to develop strong multitasking and active listening skills, as well as to remain calm under pressure. Many organizations provide ongoing training and support to help Voice Operators improve their communication techniques and stress management abilities, ensuring a positive and productive work environment.

What are voice operators?

Voice operators are professionals who manage and direct telephone communications, often in call centers or communication hubs. Their main responsibilities include answering incoming calls, routing calls to the appropriate departments, providing information, and sometimes handling emergency or sensitive communications. They may also assist with customer service, technical support, or dispatching services. Voice operators must have excellent communication skills, a clear speaking voice, and the ability to multitask in a fast-paced environment.

How do you get hired for voice overs?

To get hired as a voice operator for voice overs, you should develop a strong voice acting portfolio, demonstrate clear and versatile vocal skills, and often submit demos to talent agencies or online platforms. Relevant experience, good audio recording equipment, and understanding of voice modulation are also important for securing jobs in this field.
More about Voice Operator jobs
What cities are hiring for Voice Operator jobs? Cities with the most Voice Operator job openings:
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What job categories do people searching Voice Operator jobs look for? The top searched job categories for Voice Operator jobs are:
Voice Operator jobs near you
Infographic showing various Voice Operator job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,770 per year, or $26.8 per hour.
Secure Voice Operator

Secure Voice Operator

SAIC

Washington, DC

$80K - $120K/yr

Full-time

Posted 14 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

66th of 208 rated it services

Job description

Job ID: 2614015

Location: Washington, DC, US

Date Posted: 2026-06-25

Category: Information Technology

Subcategory: Telecom Support

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Top_Secret

Clearance Level Must Be Able to Obtain: TS/SCI

Potential for Remote Work: ORA_ON_SITE


Description

The Vanguard 2.2.1 Program currently has an opening for a Secure Voice Operator to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) program. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. DT provides enterprise architecture design, engineering, operations and maintenance support services for desktops, servers, networks, firewalls, and enterprise applications across the Department. Program is named "Vanguard 2.2.1" and is an IT consolidation consisting of the Department's servers, mainframes, network devices, network perimeter, anti-virus engineering, public key infrastructure  (PKI)/biometrics/encryption, monitoring tools, telephony, mobile computing platform, virtual environment, and enclave design/security engineering.

The Secure Voice Operator is responsible for providing secure telecommunications support over the Multilevel Secure Voice Network (formerly the Defense Red Switch Network, DRSN) to Department of State (DoS) personnel. Provides the Secretary of State and the Secretary’s traveling party with accurate, reliable, and Secure Communications support during their worldwide travel. Support Secure Voice and conferencing requirements to the Secretary of State Department of State, civil and Allied decision makers with the DRSN community. Set up; test, with S-EX State Operation Communicators Staff and Mobile Communication travel team. Add and monitor communications with aircraft (SAM) during pre-flight tests and during actual flying time. The role involves assisting in the establishment and maintenance of secure voice calls and teleconferences, as well as managing conference functions. Secure telecommunication support is provided on a 24/7 basis.

 Shift is 7am-3pm, Monday-Friday and weekend and holiday work may be required based on the contract’s needs.

 Description of Duties:

  • Assist in building conferences on the DoS secure voice system and bridging to other secure voice networks with multiple participants in CONUS, OCONUS, and other government agencies.
  • Assist State Operations in establishing secure voice communications or the transmission of secure data to traveling DoS personnel.
  • Establish, test, and monitor secure communications with aircraft mission support.
  • Trained to operate AN/PRC-117G multiband rack mounted radios, SATCOM, Mystic Star, INMARSAT for secure voice operation and know who to report any degradation of services to.
  • Maintain official permanent records/narrative of mission support activities, calls, and service tickets.
  • Conduct crypto rekey and maintain COMSEC inventory.
  • Conduct Foreign Affairs Link (FAL) weekly test calls supporting foreign countries.
  • Manage incoming phone calls and email requests.
  • Setup on-going conferences, setup conference reservations.
  • Escalate appropriate support issues to maintenance, engineering staff, and management.

Qualifications

Required Education & Experience:

  • Associates degree and 6 years in related discipline or High School and 8 years of related experience.
  • Proven ability to work effectively in a team environment.
  • Attention to detail.
  • Able to handle moderately complex assignments with little supervision and excellent problem-solving skills to find solutions quickly and efficiently to accomplish assigned tasks.
  • Highly preferred experience:
    • Telecommunication support experience.
    • Experienced with troubleshooting and supporting SATCOM.
    • Experienced with placing and managing calls using STE, vIPer, and VoSIP type phones.
    • Experienced with establishing conference calls between users on disparate systems such as vIPer, STE, VoSIP, Gold, CMS. 

Required Clearance:

  • US Citizenship.
  • Active top secret clearance with the ability to obtain a TS/SCI.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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