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Tmc Operator Jobs (NOW HIRING)

As a Traffic Management Center (TMC) Operator, you will be responsiblefor monitoring the roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic ...

The Traffic Management Center (TMC) Operator is responsible for monitoring the roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents ...

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Tmc Operator information

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How much do tmc operator jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for tmc operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TMC Operator, and why are they important?

To thrive as a TMC (Traffic Management Center) Operator, you need a background in traffic operations, real-time incident management, and often a relevant associate degree or equivalent experience. Familiarity with Intelligent Transportation Systems (ITS), traffic monitoring software, CCTV systems, and dispatch communication tools is typically required. Strong attention to detail, decision-making under pressure, and effective communication are vital soft skills in this role. These competencies ensure rapid and accurate response to traffic incidents, helping to maintain roadway safety and minimize congestion.

What is the difference between Tmc Operator vs Freight Coordinator?

AspectTmc OperatorFreight Coordinator
CredentialsRelevant certifications, CDL license often preferredLogistics or supply chain certifications beneficial
Work EnvironmentDispatch centers, transportation hubsOffice settings, client sites
Industry UsageTransportation, logistics companiesFreight and shipping companies
Primary RoleOperate dispatch systems, coordinate routesManage freight shipments, communicate with clients

While both roles are integral to logistics, Tmc Operators focus on dispatching and route management within transportation systems, whereas Freight Coordinators handle shipment planning and client communication. Understanding these differences helps in choosing the right career path or job search focus.

What are the main challenges TMC Operators face during high-traffic or emergency situations?

TMC Operators often encounter high-pressure scenarios, especially during traffic incidents, severe weather, or major public events. A key challenge is quickly analyzing real-time data from multiple sources, such as cameras and traffic sensors, to make informed decisions and coordinate with first responders or road crews. Effective communication, multitasking, and staying calm under pressure are essential to maintain traffic flow and public safety. Operators also work closely with colleagues and external agencies, ensuring timely information sharing and response.

What are TMC Operators?

TMC Operators, or Transportation Management Center Operators, are professionals who monitor and manage traffic flow on roadways using advanced technology and communication systems. They work in control centers to observe traffic cameras, coordinate with emergency responders, and disseminate information to the public about traffic conditions, incidents, and road closures. Their primary goal is to ensure safe and efficient transportation by responding quickly to incidents and minimizing congestion. TMC Operators play a crucial role in keeping roads safe and helping drivers make informed travel decisions.
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Transportation Management Center Operator 2026-00955

Transportation Management Center Operator 2026-00955

Government Jobs

Cheyenne, WY โ€ข On-site

$15.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

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Job description

Job Title

TMC Operator

Job Description and Functions

Open until filled. General description: If you are interested in an exciting, fast-paced career with the Wyoming Department of Transportation (WYDOT), look no further! WYDOT's Transportation Management Center (TMC) is seeking a full-time TMC Operator located in Cheyenne, Wyoming. This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the discretion of the supervisor. This position provides safety-related information to the traveling public using numerous delivery mechanisms in order to reduce crashes, closures, and fatalities while improving the efficiency of Wyoming highways. This position offers:

  • $2,000 hiring bonus. See notes for eligibility
  • Culture of public service and a commitment to work/life balance

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

  • Comprehensive health, dental, and vision insurance
  • Paid vacation, sick leave, FMLA, and holidays
  • Retirement - Pension and 457B plans that help you build a secure future
  • Meaningful work that makes a difference for Wyoming communities
  • and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only seven states with no state income tax.

Human Resource Contact: 307-777-4455 or amy.vigil1@wyo.gov

Essential functions: Provides clear and concise safety information concerning Wyoming roadways 24 hours per day. Draws information from various sensors (weather, speed, visibility, traffic volume, webcams, automated vehicle locations systems, etc.) as well as from personal reports of plow operators, maintenance foremen, and volunteer citizens. Gather information from reports that are relayed to other WYDOT personnel, other state DOTs, the Wyoming Highway Patrol, and to the traveling public. Relays information via ITS devices (dynamic message signs, highway advisory radios, variable speed limit signs, flashing beacon systems, etc.) as well as web and phone-based systems and direct communications. Uses experience and knowledge of Wyoming's transportation system during normal operations and takes direction from lead operators during complex operational scenarios.

Qualifications

Preference will be given to those with one (1) year of Technical Operations work experience. Applicant must be able to type 35 words per minute. Knowledge: Knowledge of Wyoming's transportation system. Ability to multi-task in a fast-paced environment under stressful situations; ability to adjust readily to changing priorities. Ability to learn new computer programs while having experience with common computer programs such as Microsoft Office. Ability to read, interpret, and communicate technical information. Ability to solve problems, prioritize duties, and complete required tasks effectively. Knowledge of troubleshooting techniques to resolve operational and technical issues. Ability to gather relevant information from a variety of sources and disseminate that information accordingly. Demonstrate effective written and verbal communication skills including proper use of English diction, grammar, and spelling. Ability to make decisions independently, as necessary, using the best available information at the time. Ability to be organized, responsible, and timely. Excellent customer service skills.

Minimum qualifications: Education: High School Diploma. Experience: 0-2 years of progressive work experience in (typically in Technical Operations) OR Education & Experience Substitution: 1-3 years of progressive work experience in (typically in Technical Operations). Certificates, Licenses, Registrations: None

Necessary Special Requirements

Physical working conditions: This position requires the employee to sit for an extended period of time to perform the work. However, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Must have the ability to work calmly and efficiently during high-stress times and with life-threatening situations. Ability to work on weekends, holidays, and for extended hours during the week. This may include serving in an "on-call" capacity during TMC hours of operation. This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the discretion of the supervisor.

Notes: FLSA: Non-exempt. The Wyoming Department of Transportation is a Drug-Free Workplace. E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Supplemental Information

Working for the State of Wyoming means more than a job โ€” it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life. Employees enjoy: Comprehensive health coverage โ€“ medical, dental, and vision plans for you and your family. Voluntary Benefits โ€“ including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts. Multiple retirement options โ€“ including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security. Generous paid leave and flexible schedules โ€“ vacation, sick leave, paid FMLA and 11 paid holidays each year. Public Service Loan Forgiveness eligibility โ€“ for those with qualifying student loans. Training and professional development โ€“ to support your career growth and advancement. Employee Assistance Program โ€“ Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts. Wellness Program โ€“ Earn paid time off and incentives by focusing on your personal health. Know your full value. Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like. Explore your total compensation: https://compensationcalculator.wyo.gov/ WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else โ€” wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.