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Tmc Operator Jobs (NOW HIRING)

GFT.

STICC Operator I

Guilderland, NY

$41K - $50K/yr

GFT is seeking a Transportation Management Center (TMC) Operator (I) for the Regional Traffic Management (TMC) Center in the New York State Department of Transportation (NYSDOT) Main office located ...

GFT.

STICC Operator I

Guilderland, NY · On-site

$41K - $50K/yr

GFT is seeking a Transportation Management Center (TMC) Operator (I) for the Regional Traffic Management (TMC) Center in the New York State Department of Transportation (NYSDOT) Main office located ...

GFT.

STICC Operator I

Guilderland, NY · On-site

$41K - $50K/yr

GFT is seeking a Transportation Management Center (TMC) Operator (I) for the Regional Traffic Management (TMC) Center in the New York State Department of Transportation (NYSDOT) Main office located ...

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Machine Operator - Commercial Printing

Brenham, TX · On-site

$14 - $18/hr

Press Operator Brenham, TX Join a Global Leader in Marketing, Packaging, Print & Supply Chain Solutions TMC Staffing is seeking experienced Press Operators to join a state-of-the-art manufacturing ...

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Tmc Operator information

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How much do tmc operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for tmc operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TMC operator?

To thrive as a TMC (Traffic Management Center) Operator, you need a background in traffic operations, real-time incident management, and often a relevant associate degree or equivalent experience. Familiarity with Intelligent Transportation Systems (ITS), traffic monitoring software, CCTV systems, and dispatch communication tools is typically required. Strong attention to detail, decision-making under pressure, and effective communication are vital soft skills in this role. These competencies ensure rapid and accurate response to traffic incidents, helping to maintain roadway safety and minimize congestion.

What is the difference between Tmc Operator vs Freight Coordinator?

AspectTmc OperatorFreight Coordinator
CredentialsRelevant certifications, CDL license often preferredLogistics or supply chain certifications beneficial
Work EnvironmentDispatch centers, transportation hubsOffice settings, client sites
Industry UsageTransportation, logistics companiesFreight and shipping companies
Primary RoleOperate dispatch systems, coordinate routesManage freight shipments, communicate with clients

While both roles are integral to logistics, Tmc Operators focus on dispatching and route management within transportation systems, whereas Freight Coordinators handle shipment planning and client communication. Understanding these differences helps in choosing the right career path or job search focus.

What are the main challenges TMC operators face during high-traffic or emergency situations?

TMC Operators often encounter high-pressure scenarios, especially during traffic incidents, severe weather, or major public events. A key challenge is quickly analyzing real-time data from multiple sources, such as cameras and traffic sensors, to make informed decisions and coordinate with first responders or road crews. Effective communication, multitasking, and staying calm under pressure are essential to maintain traffic flow and public safety. Operators also work closely with colleagues and external agencies, ensuring timely information sharing and response.

What is a TMC operator?

TMC Operators, or Transportation Management Center Operators, are professionals who monitor and manage traffic flow on roadways using advanced technology and communication systems. They work in control centers to observe traffic cameras, coordinate with emergency responders, and disseminate information to the public about traffic conditions, incidents, and road closures. Their primary goal is to ensure safe and efficient transportation by responding quickly to incidents and minimizing congestion. TMC Operators play a crucial role in keeping roads safe and helping drivers make informed travel decisions.
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Tmc Operator jobs near you
Infographic showing various Tmc Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Traffic Management Center Operator

JPCL Engineering

Hillsborough, NJ • On-site

$30 - $40/hr

Full-time

Re-posted 6 days ago

Job description

 

About the Role

The TMC Operator is the front-line eyes-and-ears of the Traffic Management Center, monitoring 1,000+ traffic signals (Yunex central control) and 150+ incident-management cameras (Teleste VMS) to keep roadways moving safely. Operators identify incidents and congestion, coordinate with public-safety and DPW field crews, push public information out through social media and roadside DMS/VMS, and make real-time adjustments to signal timing.

Key Responsibilities

  • Monitor incident-management cameras, vehicle speed sensors, traffic speed maps, and signal status displays across multiple workstations
  • Detect roadway incidents and congestion; take appropriate action (notify emergency services / public works, post to social media and roadside electronic message signs, adjust area signal timing)
  • Answer phones and coordinate with office, administrative, and field personnel, as well as other agencies at the municipal, county, and state levels
  • Coordinate planned and unplanned roadway events, lane closures, and road closures within the service area
  • Analyze existing traffic signal timing and coordination; identify and implement adjustments as needed
  • Perform initial troubleshooting of network and communications issues
  • Dispatch maintenance or supervisory staff to address signal, camera, or communications deficiencies
  • Ensure proper back-up and archival of signal timing, speed data, and video
  • During non-peak periods or as assigned, perform signal/ITS work including timing-plan modifications, signal coordination, travel-time studies, and Synchro analysis
  • Support administrative work: reports, public records / FOIL requests, database updates, package prep for shipping
  • During major weather events (hurricanes, nor'easters), large public assemblies, or other emergencies, remain on-site for extended durations and work in two-person teams as needed
  • Maintain availability during non-work hours for emergency callbacks
Minimum Qualifications

  • Education / Experience (one of the following):
     
    • Associate's degree from an accredited college or university AND a minimum of 1 year of satisfactory experience in traffic engineering, traffic signal inspection, or computer-related work, OR
  •  
    • High School graduation AND a minimum of 2 years of experience as an Operator in a comparably sized Traffic Management or Traffic Operations Center
  •  
  • Working knowledge of PCs in a Windows environment, including Microsoft Office
  • Working knowledge of Synchro and Tru-Traffic software