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Bbva Compass Call Center Jobs (NOW HIRING)

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for ...

Morrison Healthcare

CALL CENTER OPERATOR

Cleveland, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for ...

SH Hotels and Resorts

Call Center Agent/PBX

Austin, TX · On-site

$14.75 - $19.50/hr

The Call Center Agentisthefirst point of contact for our guests and will be responsible for ... Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$23.50/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be ... As a mission-driven company, our purpose is our true north, and our compass guides the way. The ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be ... As a mission-driven company, our purpose is our true north, and our compass guides the way. The ...

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Bbva Compass Call Center information

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How much do bbva compass call center jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for bbva compass call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

Is BBVA Compass the same as BBVA Mexico?

BBVA Compass was a banking subsidiary of BBVA that operated mainly in the United States, while BBVA Mexico is the bank's main banking operation in Mexico. They are part of the same global banking group but function as separate entities in different regions, with distinct branding and operations.

Why work at BBVA?

Working at BBVA in a call center role offers opportunities to develop customer service and communication skills, often with training provided. Employees typically work in a team environment with standard banking tools and may have access to benefits such as health insurance and flexible schedules.

What is a BBVA Compass Call Center representative?

A BBVA Compass Call Center representative is a customer service professional who assists clients over the phone with their banking needs. They handle inquiries related to account information, transactions, online banking, and help resolve issues or concerns. Representatives are trained to provide accurate information, process requests, and ensure customer satisfaction while adhering to the bank's policies and security protocols.

Where is BBVA Compass headquarters?

BBVA Compass, the banking division associated with BBVA, has its headquarters in Birmingham, Alabama. Employees working in call centers or customer service roles may need to be familiar with the company's main office location for onboarding or corporate communication purposes.

What are some common challenges faced by employees working at the BBVA Compass Call Center, and how can they be managed?

Employees at the BBVA Compass Call Center often encounter high call volumes and must handle a variety of customer issues, ranging from basic account inquiries to more complex financial concerns. Managing stress and maintaining a positive, solution-oriented attitude are key to success in this fast-paced environment. Regular training, clear communication with team leads, and leveraging support tools can help address these challenges, while teamwork and peer support play a significant role in overcoming daily hurdles.

What are the key skills and qualifications needed to thrive as a BBVA Compass Call Center Representative, and why are they important?

To thrive as a BBVA Compass Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic banking platforms is typically required. Excellent communication, patience, and adaptability help representatives handle diverse customer inquiries effectively. These skills ensure efficient issue resolution, customer satisfaction, and positive brand representation in a fast-paced environment.

Does BBVA Compass still exist?

BBVA Compass was rebranded as BBVA USA in 2021 and was later acquired by PNC Financial Services. As a result, BBVA Compass no longer operates as an independent entity, and its banking services are now part of PNC. Employees and job seekers should refer to PNC for current opportunities and company information.
More about Bbva Compass Call Center jobs
What job categories do people searching Bbva Compass Call Center jobs look for? The top searched job categories for Bbva Compass Call Center jobs are:
Bbva Compass Call Center jobs near you
Infographic showing various Bbva Compass Call Center job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 5% As Needed, 62% Part Time, 28% Contract, and 1% Nights. Highlights an 100% Hybrid job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
CALL CENTER OPERATOR

CALL CENTER OPERATOR

Compass Group

Garfield Heights, OH

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

  • We have several openings for a part-time CALL CENTER OPERATOR position.
  • Location: Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted only.
  • Schedule: Shifts could include 6-1:30pm, 7-11am and 3-7pm
  • Requirement: Some call center/food service experience
  • Pay Range: $17.00 per hour to $19.00 per hour.

 

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

 

Job Summary


Summary:   Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.  
Essential Duties and Responsibilities:

  • Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Responsive to patientÂ’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Interacts with nursing to ensure patientsÂ’ diet prescriptions are accurate, and patientsÂ’ food needs are met.
  • Adheres to facility confidentiality and patientÂ’s rights policy as outlined in the facilityÂ’s HIPAA policies and procedures.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis. 
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. 

Morrison Healthcare maintains a drug-free workplace. 

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