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Bbva Compass Call Center Jobs (NOW HIRING)

Harris County

Facilities Project Manager

Houston, TX

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County

Security Systems Coordinator

Houston, TX

$20K/yr

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County, TX

Caretaker

Houston, TX · On-site

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email This position is subject to a criminal history check. Only relevant ...

Harris County, TX

Facilities Project Manager

Houston, TX · On-site

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County

Aquatics Intern

Houston, TX · On-site

$16.50 - $22/hr

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County

Fleet Mechanic III

Houston, TX

$23.25 - $29.50/hr

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County

Fleet Mechanic III

Houston, TX · On-site

$23.25 - $29.50/hr

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County, TX

Fleet Mechanic III

Houston, TX · On-site

$23.25 - $29.50/hr

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County

Security Systems Coordinator

Houston, TX · On-site

$20K/yr

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

Harris County

Facilities Project Manager

Houston, TX

... Center, Minute Maid Park and the BBVA Compass Stadium. Other notable landmarks include the 263-acre ... call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal ...

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Bbva Compass Call Center information

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How much do bbva compass call center jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for bbva compass call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

Is BBVA Compass the same as BBVA Mexico?

BBVA Compass was a banking subsidiary of BBVA that operated mainly in the United States, while BBVA Mexico is the bank's main banking operation in Mexico. They are part of the same global banking group but function as separate entities in different regions, with distinct branding and operations.

Why work at BBVA?

Working at BBVA in a call center role offers opportunities to develop customer service and communication skills, often with training provided. Employees typically work in a team environment with standard banking tools and may have access to benefits such as health insurance and flexible schedules.

What is a BBVA Compass Call Center representative?

A BBVA Compass Call Center representative is a customer service professional who assists clients over the phone with their banking needs. They handle inquiries related to account information, transactions, online banking, and help resolve issues or concerns. Representatives are trained to provide accurate information, process requests, and ensure customer satisfaction while adhering to the bank's policies and security protocols.

Where is BBVA Compass headquarters?

BBVA Compass, the banking division associated with BBVA, has its headquarters in Birmingham, Alabama. Employees working in call centers or customer service roles may need to be familiar with the company's main office location for onboarding or corporate communication purposes.

What are some common challenges faced by employees working at the BBVA Compass Call Center, and how can they be managed?

Employees at the BBVA Compass Call Center often encounter high call volumes and must handle a variety of customer issues, ranging from basic account inquiries to more complex financial concerns. Managing stress and maintaining a positive, solution-oriented attitude are key to success in this fast-paced environment. Regular training, clear communication with team leads, and leveraging support tools can help address these challenges, while teamwork and peer support play a significant role in overcoming daily hurdles.

What are the key skills and qualifications needed to thrive as a BBVA Compass Call Center Representative, and why are they important?

To thrive as a BBVA Compass Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic banking platforms is typically required. Excellent communication, patience, and adaptability help representatives handle diverse customer inquiries effectively. These skills ensure efficient issue resolution, customer satisfaction, and positive brand representation in a fast-paced environment.

Does BBVA Compass still exist?

BBVA Compass was rebranded as BBVA USA in 2021 and was later acquired by PNC Financial Services. As a result, BBVA Compass no longer operates as an independent entity, and its banking services are now part of PNC. Employees and job seekers should refer to PNC for current opportunities and company information.
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What job categories do people searching Bbva Compass Call Center jobs look for? The top searched job categories for Bbva Compass Call Center jobs are:
Bbva Compass Call Center jobs near you
Infographic showing various Bbva Compass Call Center job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 5% As Needed, 62% Part Time, 28% Contract, and 1% Nights. Highlights an 100% Hybrid job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Guest Services Representative/Call Center

Guest Services Representative/Call Center

Compass Rose Foundation

Jacksonville, FL • On-site

$14.50 - $18/hr

Full-time

Posted 27 days ago

Job description

Jones Technical Institute (J-Tech) is a Non-profit Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions team. You will have a major role in growing the schools population and being part of a growing school.
Essential duties and responsibilities:
  • Ensure prompt communication via phone or text message with all inquiries that come into the campus via phone or internet.
  • Correspond and follow-up with prospective students utilizing admissions tools such as phone calls, texting, appointment reminder cards, e-mails, etc. until the student has been interviewed at the campus.
  • Learn and become proficient in the Verity client management software system to record accurate data to assist all departments (Advertising, GSC, Admissions, Financial Aid etc.)
  • Achieve individual minimum appointment setting, interview, and Personally Developed Lead (PDL)/Referral generation goals established on a monthly, quarterly, and campaign basis by the President.
  • Assist the admissions department as a team in achieving all daily, monthly and campaign goals.
  • Ensure success by initiating referral interviews.
  • Maintain effective communication with the admissions team and management team.
  • Complete individual daily and weekly reports about performance activity as required.
  • Participate in monthly or quarterly product knowledge meetings.
  • Participate in continuous individual and group training sessions.
  • Participation in various school functions such as, but not limited to, orientation, open houses, and Guerrilla Marketing as needed.
  • Represent the college in a professional and positive manner by attending and participating in various recruitment functions on site as requested.

Education and skills required:
  • Associates Degree is preferred but relevant experience will be considered.
  • Previous call center, or appointment setting experience preferred.
  • Previous work experience in a sales related field preferred
  • Excellent communication skills
  • Ability to problem solve proactively.
  • Organizational and time management skills a must
  • The ability to exhibit excellent active listening skills and work in an open, team environment.

Work environment/physical demands:
  • Be able to work evenings and weekends, as necessary.
  • Ability to sit for eight to ten hours while communicating in a call center environment.

QUALITIES OF A GUEST SERVICE CENTER REPRESENTATIVE
  1. Passion to help people.
  2. Enthusiasm
  3. Ability to motivate others.
  4. Confident
  5. Self-Motivated
  6. Must be able to shut out external distractions to ensure goals are met.
  7. Have a sense of urgency.
  8. Believe in your product.
  9. Ability to accept constructive criticism.
  10. Possess and demonstrate a positive attitude.
  11. Ability to set and reach personal goals.
  12. Ability to relate well to people.
  13. Demonstrates active listening skills.
  14. Professional appearance
  15. Willingness to learn.
  16. Competitive drive
  17. Tenacity
  18. Clear effective communicator

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