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Bbva Compass Call Center Jobs (NOW HIRING)

Asbury Automotive

408- BSU- Call Center Agent

Boise, ID · On-site

$14.25 - $18.75/hr

Our culture which is grounded in our North Star and Compass and powered by our DRIVE values ... As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ...

Asbury Automotive Group

408- BSU- Call Center Agent

Boise, ID · On-site

$14.25 - $18.75/hr

Our culture which is grounded in our North Star and Compass and powered by our DRIVE values ... As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ...

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As of Aug 12, 2026, the average hourly pay for bbva compass call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a BBVA Compass Call Center representative?

A BBVA Compass Call Center representative is a customer service professional who assists clients over the phone with their banking needs. They handle inquiries related to account information, transactions, online banking, and help resolve issues or concerns. Representatives are trained to provide accurate information, process requests, and ensure customer satisfaction while adhering to the bank's policies and security protocols.

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Employees at the BBVA Compass Call Center often encounter high call volumes and must handle a variety of customer issues, ranging from basic account inquiries to more complex financial concerns. Managing stress and maintaining a positive, solution-oriented attitude are key to success in this fast-paced environment. Regular training, clear communication with team leads, and leveraging support tools can help address these challenges, while teamwork and peer support play a significant role in overcoming daily hurdles.

What are the key skills and qualifications needed to thrive as a BBVA Compass Call Center representative?

To thrive as a BBVA Compass Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic banking platforms is typically required. Excellent communication, patience, and adaptability help representatives handle diverse customer inquiries effectively. These skills ensure efficient issue resolution, customer satisfaction, and positive brand representation in a fast-paced environment.
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Infographic showing various Bbva Compass Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

408- BSU- Call Center Agent

Asbury Automotive

Boise, ID • On-site

$14.25 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Asbury Automotive rating

6.1

Company rating: 6.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

99th of 151 rated car dealerships

Job description

About Asbury
Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Call Center Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Call Center Agent who will help us redefine the car-buying experience.
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.
  • Must be able and willing to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Greet customers and provide information on shuttle schedule if needed
  • Contact and communicate with customers to identify automotive service needs
  • Follow all dealership processes and procedures, high frequency of contact with customers
  • Thorough documentation of all contacts within the customer management system
  • Complete internet lead management service work plans on a daily basis
  • Answer all calls in a prompt, professional and courteous manner
  • Use scripts to collect all pertinent customer information and document in the system accordingly
  • Agents must adhere to Asbury phone scripts
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per day
  • Advanced computer & phone skills
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast paced environment
  • Various language proficiency is always a plus
  • Team player
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)
Company Benefits:
Pay and Recognition:
  • Semi-Monthly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance
Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1995

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