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Pbx Operator Switchboard Operator Jobs (NOW HIRING)

Prime Healthcare

PBX Operator

Mission, TX

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

St. Joseph Medical Center

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

Prime Healthcare

Switchboard Operator

Kansas City, MO

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

St. Joseph Medical Center

Switchboard Operator

Kansas City, MO · On-site

$14.50 - $18.50/hr

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

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Pbx Operator Switchboard Operator information

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How much do pbx operator switchboard operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pbx operator switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.
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Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in the United States as of August 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Patient Access Services - PBX Operator

Delta Health System

Greenville, MS

Per diem

Posted 6 days ago

Job description

Job Openings >> Patient Access Services - PBX Operator
Patient Access Services - PBX Operator
Summary
Title: Patient Access Services - PBX Operator ID: 2347 Location: Greenville, MS Department: PATIENT ACCESS SERVICES Job Type: PRN (Days)
More about this job >
Description

Delta Health System is seeking a dedicated PBX Operator to join our patient-focused team.

Requirements:

  • Provides directory information and serves as a resource for callers intra-hospital and from the public
  • High school graduate or equivalent
  • Basic computer knowledge, data entry, and/or word processing
  • Excellent telephone skills.
  • One to three years experience as a switchboard operator; preferred
Apply Now
 
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About Delta Health System

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Delta Health System facilities serve over 150,000 residents in 7 counties throughout Mississippi, Arkansas and Louisiana. Behind the region's best healthcare technology and comprehensive service lines, Delta Health System has over 1,100 dedicated employees that call their hospitals home. Our vision is one that fosters a high regard for self and others, commitment to care, dedication to service, innovation and recognition of those who fulfill these values. The team members at The Medical Center have the opportunity each and every day to make a difference in the lives they serve. Delta Health System depends on those who want to be the very best in their fields and provides them with every opportunity to do so. Our goal is to grow an expanded committed team. Come join us at Delta Health System where we care for our patients, providers and our employees.

Industry

Health care and social assistance and hospitals

Company size

501 - 1,000 Employees

Headquarters location

Greenville, MS, US

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