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Pbx Operator Switchboard Operator Jobs (NOW HIRING)

Switchboard PBX Operator

Richmond, VA ยท On-site

$13 - $15.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital ...

Switchboard PBX Operator

Tuckahoe, VA ยท On-site

$13 - $15.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital ...

Switchboard PBX Operator

Mechanicsville, VA ยท On-site

$13 - $15.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital ...

Switchboard PBX Operator

Herndon, VA ยท On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

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Switchboard PBX Operator

Fairfax, VA ยท On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

New

Switchboard PBX Operator

Reston, VA ยท On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

New

Switchboard PBX Operator

Dulles, VA ยท On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

New

Switchboard PBX Operator

Ashburn, VA ยท On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

New

PBX Operator

Lexington, KY

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical ...

Switchboard Operator

Kansas City, MO ยท On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

Switchboard Operator

Kansas City, MO ยท On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

Switchboard PBX Operator

Hopewell, VA ยท On-site

$13 - $15.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with TriCities Hospital. Job Summary and Qualifications As our PBX Operator you will promptly answer all incoming and assist in placing ...

New

Switchboard Operator

Kansas City, MO

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and ...

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Pbx Operator Switchboard Operator information

See salary details

$8

$16

$24

How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for pbx operator switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
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What cities are hiring for Pbx Operator Switchboard Operator jobs?

Cities with the most Pbx Operator Switchboard Operator job openings:

What states have the most Pbx Operator Switchboard Operator jobs?

States with the most job openings for Pbx Operator Switchboard Operator jobs include:

What job categories do people searching Pbx Operator Switchboard Operator jobs look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs are:

Infographic showing various Pbx Operator Switchboard Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard PBX Operator

Parham Doctors' Hospital

Richmond, VA โ€ข On-site

$13 - $15.60/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Hourly Wage Estimate: $13.00 - $15.60 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you want to join an organization that invests in you as a(an) Switchboard PBX Operator? At Parham Doctors' Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

As our Switchboard PBX Operator  you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and providing accurate hospital directions; You will respond to code phone or code wall panel alarms, taking priority over any calls except the fire alarm, making sure that appropriate personnel are notified.

ยท Monitor fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed.

ยท You will answer hospital visitor questions and complaints, seeking guidance from Director of Security as appropriate.

  • You will place and process long distance and Watts Line Calls for various departments and doctors' offices.
  • Assist patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines.
  • You will process, forward and deliver patient mail and flowers with assistance from volunteer staff.

What qualifications you will need:

  • 2 to 5 yearsโ€™ experience switchboard operator/customer service experience is preferred
  • Medical terminology is a plus.
  • Possess the ability to work evenings and nights, either 3p - 11p or 11p - 7a


Benefits

Parham Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Switchboard PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.