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Pbx Operator Switchboard Operator Jobs (NOW HIRING)

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$21/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

Mercy Medical Center

PBX Operator

Baltimore, MD · On-site

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a PBX Operator! Mercy Medical Center is ... Prefer two years of switchboard experience. * Must possess computer/PC skills; general word ...

Covenant Health

PBX OPERATOR

Knoxville, TN

The primary purpose of the PBX operator is to efficiently answer and route all incoming call to the switchboard in the shortest time. Must be able to deal with a high volume of calls, talk pleasantly ...

Yavapai Regional Medical Center

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

You will manage calls, operate the switchboard, respond to emergencies, and monitor security ... Two years PBX operator, customer service, or hospital related experience Preferred * Some college ...

Covenant Health

PBX OPERATOR

Knoxville, TN · On-site

The primary purpose of the PBX operator is to efficiently answer and route all incoming call to the switchboard in the shortest time. Must be able to deal with a high volume of calls, talk pleasantly ...

Mercy Medical Center

PBX Operator

Baltimore, MD · On-site

$26.75/hr

Summary Join Our Team at Mercy Medical Center - Now Hiring a PBX Operator! Mercy Medical Center is ... Prefer two years of switchboard experience. * Must possess computer/PC skills; general word ...

West Anaheim Medical Center

PBX Operator

Anaheim, CA · On-site

$23/hr

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Prime Healthcare

PBX Operator

Port Huron, MI

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

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All JobsPbx Operator Switchboard Operator Jobs

Pbx Operator Switchboard Operator information

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$8

$16

$24

How much do pbx operator switchboard operator jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for pbx operator switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal phone systems, directing calls, and operating switchboards, often requiring technical skills and knowledge of communication systems. A receptionist typically handles front-desk duties, greeting visitors and performing administrative tasks. While both roles involve communication, they have different primary responsibilities and skill sets.

What are PBX Operators or Switchboard Operators?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. Some positions may require basic knowledge of phone systems and multitasking abilities.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Did switchboard operators make good money?

Switchboard operators, including PBX operators, historically earned modest wages, often comparable to other administrative roles. Salaries varied based on experience, location, and the industry, but generally, the pay was not considered high. Today, the role has largely been replaced by automated systems, and pay standards have shifted accordingly.

What does a PBX operator do?

A PBX operator, also known as a switchboard operator, manages the internal telephone system by connecting calls, transferring calls to appropriate departments or individuals, and handling incoming and outgoing communications. They often use a console or phone system and require good communication and organizational skills. The role may involve maintaining call logs and ensuring efficient communication flow within an organization.

What are some common challenges faced by PBX/Switchboard Operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX/Switchboard Operator, and why are they important?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
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Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
PBX Operator

PBX Operator

Prime Healthcare

Denville, NJ

$17.88/hr

Per diem

Posted 19 days ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

636th of 877 rated healthcare providers

Job description

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.


PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.


Education and Work Experience

  1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  2. Previous PBX experience preferred.
  3. Previous experience in office or receptionist
  4. Effective written, verbal communication, and interpersonal skills.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience preferred. 

#LI-SK1


Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88/Hr. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.


Per Diem
Nights

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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