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Pbx Operator Switchboard Operator Jobs (NOW HIRING)

Larkin Community Hospital

Switchboard Operator

Miami, FL · On-site

$14.25 - $18.25/hr

The PBX operator is responsible in handling our telephone switching system. The job entails basic ... Strong customer service skills. * Experience working with telephone switchboard preferred.

Larkin Community Hospital

Switchboard Operator

Miami, FL · On-site

$14.25 - $18.25/hr

The PBX operator is responsible in handling our telephone switching system. The job entails basic ... Strong customer service skills. * Experience working with telephone switchboard preferred.

AHMC Healthcare

PBX Operator

San Gabriel, CA

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

St. Clare's - Denville

PBX Operator

Denville, NJ

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$21/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

Prime Healthcare

PBX Operator

Philadelphia, PA

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

Covenant Health

PBX OPERATOR

Knoxville, TN

The primary purpose of the PBX operator is to efficiently answer and route all incoming call to the switchboard in the shortest time. Must be able to deal with a high volume of calls, talk pleasantly ...

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How much do pbx operator switchboard operator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for pbx operator switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are PBX Operators or Switchboard Operators?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX/Switchboard Operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX/Switchboard Operator, and why are they important?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
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Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in the United States as of May 2026, with employment types broken down into 4% Full Time, 91% Part Time, 3% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

Larkin Community Hospital

Miami, FL • On-site

$14.25 - $18.25/hr

Other

Posted 27 days ago

Job description

Description:

The PBX operator is responsible in handling our telephone switching system. The job entails basic customer service. The operator must answer and direct incoming calls, route these incoming calls to the correct individual or department within Larkin, or send to a message system, such as voicemail, if required.

Qualifications:

  • High School graduate/ GED.
  • Strong customer service skills.
  • Experience working with telephone switchboard preferred.
  • Bilingual (English/Spanish) preferred

Work Schedule:

3:00pm to 11:30pm


Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

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