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Switchboard Operator Jobs (NOW HIRING)

Emerson Hospital

Switchboard Operator

Concord, MA · On-site

$18 - $20/hr

* Switchboard Operator | Hospital Communications & Help Desk Support Full Time Switchboard Operator Opportunity Join a collaborative healthcare team where communication, customer service, and teamwork ...

Mission Health

Switchboard Operator

New Hope, MN · On-site

$16 - $20/hr

This Switchboard Operator position earns a competitive salary, we also provide comprehensive benefits , including medical, dental, vision, short- and long-term disability, a flexible spending account ...

Emerson Hospital

Switchboard Operator

Concord, MA · On-site

$18 - $20/hr

* Switchboard Operator | Hospital Communications & Help Desk Support Full Time Switchboard Operator Opportunity Join a collaborative healthcare team where communication, customer service, and teamwork ...

Salem Regional Medical Center

Switchboard Operator

Salem, OH · On-site

$12.50 - $15.75/hr

Position: Full Time Switchboard Operator Department : Information Services Shift: Varies, 8 hr shift PURPOSE The primary purpose of your position as Switchboard Operator is to perform assigned duties ...

Brightli

Switchboard Operator

Springfield, MO · On-site

$13.75 - $17.25/hr

Switchboard Operator Location: Springfield, Missouri Department: Centralized Scheduling Employment Type: Full-time Job Summary: Are you passionate about customer service and thrive in a fast-paced ...

Maine Medical Center

Switchboard Operator

Belfast, ME · On-site

$15 - $19/hr

The Switchboard Operator role is responsible for prompt and efficient telephone communications between persons outside and/or within the organization, providing paging announcements by utilizing the ...

Brightli

Switchboard Operator

Springfield, MO

$13.75 - $17.25/hr

Switchboard Operator Location: Springfield, Missouri Department: Centralized Scheduling Employment Type: Full-time Job Summary: Are you passionate about customer service and thrive in a fast-paced ...

Troy University

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...

URS Agents, LLC

Be Seen First

Switchboard Operator

Duluth, GA · On-site

$30K - $35K/yr

Switchboard Operator An established corporate legal service company, located in Duluth, Georgia, is seeking a Switchboard Operator. We are looking for a candidate who is interested in long-term ...

UVA Health

Switchboard Operator

Manassas, VA · On-site

$15 - $19/hr

Switchboard Operator Job Code: TE5588 ABOUT US Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and Wednesday: 3pm - 11pm We are welcoming a new era in healthcare where achieving good health is just ...

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Switchboard Operator information

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$8

$16

$24

How much do switchboard operator jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

How much did switchboard operators earn?

Switchboard operators' earnings vary by experience and location, but in the United States, the median annual wage was around $30,000 to $40,000 as of recent data. Entry-level operators typically earn less, while experienced operators with specialized skills can earn higher wages, often supplemented by shift differentials or overtime pay.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

What Does a Switchboard Operator Do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically highly specialized roles such as senior corporate lawyers, specialized medical surgeons, or top-tier consultants. These positions often require advanced education, extensive experience, and sometimes certification or licensing. Such high-paying roles are rare and usually involve significant responsibility and expertise.

What exactly does a switchboard operator do?

A switchboard operator manages telephone exchanges by connecting calls manually or electronically, often using a switchboard or console. They answer incoming calls, direct callers to the appropriate departments or individuals, and may handle administrative tasks related to communication systems. Strong communication skills and familiarity with telephone equipment are essential for this role.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized surgeons, corporate executives, or certain consulting and investment banking positions. These roles often require advanced skills, extensive experience, and sometimes certifications, and they may involve long hours or high-pressure environments.

What does a Switchboard Operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.
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Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

Job Openings - Salem Regional Medical Center

Salem, OH

$12.50 - $15.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Job Openings >> Switchboard Operator
Switchboard Operator
Summary
Title: Switchboard Operator ID: 13947 Location: Salem, Ohio Department: Information Services/IT Job Type: SRMC
More about this job >
Description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Full Time Switchboard Operator  

Department: Information Services  

Shift: Varies, 8 hr shift  

PURPOSE

The primary purpose of your position as Switchboard Operator is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times.  The Switchbaord Operator handles all communications of the Hospital to include: System 75(AT&T switch), paging system, monitor all alarms, physician paging service, and resolve all incoming phone calls and in-house calls. Performs key role when a code or severe weather or any life threatening situation occurs.  Assumes clerical functions for the Patient Accounting Department and assists patients and customers with billing questions and payment processes for customer service. Performs these duties according to set procedures and in a courteous and professional manner.

QUALIFICATIONS

High school graduate with emphasis on clerical studies.
  • Some exposure to clerical responsibilities.  Strong interpersonal skills with the ability to handle large variety of circumstances and conditions. 
  • Ability to work well with co-workers.
  • Computer skills.
  • Communication and customer service experience helpful.

BENEFITS

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching 

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program

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