ZipRecruiter

Log In

1

Switchboard Operator Jobs (NOW HIRING)

Mission Health

Switchboard Operator

New Hope, MN · On-site

$16 - $20/hr

This Switchboard Operator position earns a competitive salary, we also provide comprehensive benefits , including medical, dental, vision, short- and long-term disability, a flexible spending account ...

Emerson Hospital

Switchboard Operator

Concord, MA · On-site

$18 - $20/hr

* Switchboard Operator | Hospital Communications & Help Desk Support Full Time Switchboard Operator Opportunity Join a collaborative healthcare team where communication, customer service, and teamwork ...

Basin Harbor

Switchboard Operator

Vergennes, VT · On-site

$15 - $17/hr

Switchboard operators manage incoming, outgoing, and internal calls for organizations, using multi-line, computerized telephone systems to connect, transfer, and direct calls. * Communication ...

Emerson Hospital

Switchboard Operator

Concord, MA · On-site

$18 - $20/hr

* Switchboard Operator | Hospital Communications & Help Desk Support Full Time Switchboard Operator Opportunity Join a collaborative healthcare team where communication, customer service, and teamwork ...

BEACH PROPERTIES INC

Switchboard Operator

Vergennes, VT · On-site

$15 - $17/hr

Switchboard operators manage incoming, outgoing, and internal calls for organizations, using multi-line, computerized telephone systems to connect, transfer, and direct calls. * Communication ...

Middlesex Hospital

Switchboard Operator

Middletown, CT

$15.25 - $19.25/hr

Switchboard Operator * Department: Switchboard * Hours: per diem Position Summary Today's Smarter Choice for Care... Middlesex Health is an independent award winning organization. At Middlesex Health ...

Alomere Health

Switchboard Operator

Alexandria, MN

$14.50 - $18.25/hr

Switchboard Operator The Switchboard Operator is responsible for managing the organization's telephone switchboard system. The position receives incoming calls and reroutes them to the various ...

Middlesex Health System

Switchboard Operator

Middletown, CT · On-site

$15.25 - $19.25/hr

Switchboard Operator * Department: Switchboard * Hours: per diem Position Summary Today's Smarter Choice for Care... Middlesex Health is an independent award winning organization. At Middlesex Health ...

Brightlitalent

Switchboard Operator

Springfield, MO

$13.75 - $17.25/hr

Switchboard Operator Location: Springfield, Missouri Employment Type: Full-time Job Summary: Are you passionate about customer service and thrive in a fast-paced environment? Join our team as a ...

Apex Staffing

Switchboard Operator

Little Rock, AR

$17/hr

Switchboard Operator Little Rock, AR Monday through Friday 8am-5pm $17.00/hr Full-time, excellent benefits Job Responsibilities Include: * Answer switchboard calls as soon as possible and direct ...

Troy University

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY

$27.15/hr

Overview Switchboard Operator Location: St. Joseph Hospital - A Member of Catholic Health Join St. Joseph Hospital , a proud member of Catholic Health, and play a vital role in creating a welcoming ...

Lifepoint Health

Switchboard Operator

Sanford, NC · On-site

$10/hr

Switchboard Operator (PRN) Your experience matters: Central Carolina Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a ...

Basin Harbor

Switchboard Operator

Vergennes, VT · On-site

$15 - $17/hr

Switchboard operators manage incoming, outgoing, and internal calls for organizations, using multi-line, computerized telephone systems to connect, transfer, and direct calls. * Communication ...

Brightli

Switchboard Operator

Springfield, MO

$13.75 - $17.25/hr

Switchboard Operator Location: Springfield, Missouri Department: Centralized Scheduling Employment Type: Full-time Job Summary: Are you passionate about customer service and thrive in a fast-paced ...

Brightli

Switchboard Operator

Springfield, MO · On-site

$13.75 - $17.25/hr

Switchboard Operator Location: Springfield, Missouri Department: Centralized Scheduling Employment Type: Full-time Job Summary: Are you passionate about customer service and thrive in a fast-paced ...

next page

Showing results 1-20

People also search for

All JobsSwitchboard Operator Jobs

Switchboard Operator information

See salary details

$8

$16

$24

How much do switchboard operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What Does a Switchboard Operator Do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

More about Switchboard Operator jobs
What cities are hiring for Switchboard Operator jobs? Cities with the most Switchboard Operator job openings:
What are the most commonly searched types of Switchboard Operator jobs? The most popular types of Switchboard Operator jobs are:
Who are the top companies hiring for Switchboard Operator jobs? The top employers for Switchboard Operator jobs are:
What states have the most Switchboard Operator jobs? States with the most job openings for Switchboard Operator jobs include:
What job categories do people searching Switchboard Operator jobs look for? The top searched job categories for Switchboard Operator jobs are:
What are popular job titles related to Switchboard Operator jobs? For Switchboard Operator jobs, the most frequently searched job titles are:
Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 89% Physical, 10% Hybrid, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

Southern Ohio Medical Center

Portsmouth, OH

$12 - $15.25/hr

Part-time

Posted 2 days ago

Southern Ohio Medical Center rating

6.7

Company rating: 6.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

597th of 989 rated hospitals

Job description

Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

Department: Telecommunications

Shift/schedule: Part Time (24 hrs/wk)

GENERAL SUMMARY

Works under the supervision of the Lead Switchboard Operator and Telecommunications Manager. The Switchboard Operator's primary job function is to operate a switchboard console, directing calls to and from the appropriate staff and/or departments. The Switchboard Operators also handle both inside and outside codes by notifying the appropriate staff using tools such as overhead paging and the mass notification application and the Switchboard Operators provide Answering Services for SOMC’s Physician based practices and various other departments.

Performs other duties as assigned.

QUALIFICATIONS

Education:

  • High School Diploma or successful completion of an equivalent High School Exam Required

Licensure:

  • None

Experience:

  • Experience working with the public preferred.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Operates Switchboard Console and directs calls to the appropriate departments.
  2. Performs dispatching of routine and stat requests to ensure that incidents of incomplete or incorrect information do not occur.
  3. Monitors all alarm systems and initiates codes as instructed.
  4. Provides general hospital information to the public as requested.
  5. Performs Answering Services duties for various departments and offices as instructed.
  6. Performs other duties as assigned.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

What Southern Ohio Medical Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply