Switchboard Operator
$14.75 - $18.75/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Switchboard Operator
$14.75 - $18.75/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Switchboard Operator PT
Fort Wayne, IN · On-site
$14.75 - $18.75/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Switchboard Operator PT
Fort Wayne, IN · On-site
$14.75 - $18.75/hr
Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...
Operator
Huntington, IN · On-site
$20/hr
The Operator position is a 12 hour rotating shift, with a schedule of work 3, off 2, work 2 and off 3. Hours are either 8am to 8pm or 8pm to 8am. This is a physically demanding position that requires ...
Operator
Huntington, IN · On-site
$20/hr
The Operator position is a 12 hour rotating shift, with a schedule of work 3, off 2, work 2 and off 3. Hours are either 8am to 8pm or 8pm to 8am. This is a physically demanding position that requires ...
Operator
Huntington, IN · On-site
$20/hr
The Operator position is a 12 hour rotating shift, with a schedule of work 3, off 2, work 2 and off 3. Hours are either 8am to 8pm or 8pm to 8am. This is a physically demanding position that requires ...
Operator
Huntington, IN · On-site
$20/hr
The Operator position is a 12 hour rotating shift, with a schedule of work 3, off 2, work 2 and off 3. Hours are either 8am to 8pm or 8pm to 8am. This is a physically demanding position that requires ...
Operator
Columbia City, IN · On-site
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Operator
Columbia City, IN · On-site
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Operator
Columbia City, IN · On-site
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Operator
Columbia City, IN · On-site
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Operator
Columbia City, IN · On-site
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Operator
Columbia City, IN · On-site
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Operator
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Operator
$16 - $21/hr
Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.
Machine Operator (Operator In Training)
Fort Wayne, IN · On-site
$18/hr
We are seeking a motivated and dependable Operator in Training (OIT) to join our team. This role is ideal for individuals with machine operating experience who are eager to learn, grow, and advance ...
Machine Operator (Operator In Training)
Fort Wayne, IN · On-site
$18/hr
We are seeking a motivated and dependable Operator in Training (OIT) to join our team. This role is ideal for individuals with machine operating experience who are eager to learn, grow, and advance ...
Machine Operator (Operator In Training)
Fort Wayne, IN · On-site
$18 - $19/hr
We are seeking a motivated and dependable Operator in Training (OIT) to join our team. This role is ideal for individuals with machine operating experience who are eager to learn, grow, and advance ...
Quick apply
Machine Operator (Operator In Training)
Fort Wayne, IN · On-site
$18 - $19/hr
We are seeking a motivated and dependable Operator in Training (OIT) to join our team. This role is ideal for individuals with machine operating experience who are eager to learn, grow, and advance ...
Degumming Operator
Decatur, IN · On-site
$30.42/hr
The Degumming Operator is responsible for safely and accurately operating the degumming process in the Refined Oil Department. Candidates must actively participate in Bunge's Employee Safety Policy ...
Degumming Operator
Decatur, IN · On-site
$30.42/hr
The Degumming Operator is responsible for safely and accurately operating the degumming process in the Refined Oil Department. Candidates must actively participate in Bunge's Employee Safety Policy ...
We are seeking a motivated and dependable Operator in Training (OIT) to join our team. This role is ideal for individuals with machine operating experience who are eager to learn, grow, and advance ...
We are seeking a motivated and dependable Operator in Training (OIT) to join our team. This role is ideal for individuals with machine operating experience who are eager to learn, grow, and advance ...
C Operator
$29.75/hr
The C Operator is responsible for safely and accurately loading trucks and rail cars. Employees must actively participate in Bunge's Employee Safety Policy and maintain a safe work environment for ...
C Operator
$29.75/hr
The C Operator is responsible for safely and accurately loading trucks and rail cars. Employees must actively participate in Bunge's Employee Safety Policy and maintain a safe work environment for ...
Machine Operator
Fort Wayne, IN · On-site
$16.75 - $20/hr
As a Machine Operator, you will be responsible for ensuring that our machines are running efficiently and producing high-quality products. Responsibilities: - Operate and maintain various types of ...
Machine Operator
Fort Wayne, IN · On-site
$16.75 - $20/hr
As a Machine Operator, you will be responsible for ensuring that our machines are running efficiently and producing high-quality products. Responsibilities: - Operate and maintain various types of ...
Machine Operator
$16.75 - $20/hr
As a Machine Operator, you will be responsible for ensuring that our machines are running efficiently and producing high-quality products. Responsibilities: - Operate and maintain various types of ...
Machine Operator
$16.75 - $20/hr
As a Machine Operator, you will be responsible for ensuring that our machines are running efficiently and producing high-quality products. Responsibilities: - Operate and maintain various types of ...
Nightshift Operator
Van Wert, OH · On-site
$18 - $22/hr
We are currently looking for a Night Shift Operator to support Renewable Chemical Plant in Van Wert, Ohio. This person is responsible for the operation of all equipment and all process controls ...
Nightshift Operator
Van Wert, OH · On-site
$18 - $22/hr
We are currently looking for a Night Shift Operator to support Renewable Chemical Plant in Van Wert, Ohio. This person is responsible for the operation of all equipment and all process controls ...
Machine Operator
Ossian, IN · On-site
$17 - $20/hr
The Machine Operator will be responsible for operating and maintaining injection molding machinery used in the production process. This role involves ensuring that machines are running efficiently ...
Machine Operator
Ossian, IN · On-site
$17 - $20/hr
The Machine Operator will be responsible for operating and maintaining injection molding machinery used in the production process. This role involves ensuring that machines are running efficiently ...
Machine Operator
Fort Wayne, IN · On-site
$16.75 - $20/hr
As a Machine Operator, you will be responsible for ensuring that our machines are running efficiently and producing high-quality products. Responsibilities: - Operate and maintain various types of ...
Machine Operator
Fort Wayne, IN · On-site
$16.75 - $20/hr
As a Machine Operator, you will be responsible for ensuring that our machines are running efficiently and producing high-quality products. Responsibilities: - Operate and maintain various types of ...
Nightshift Operator
Van Wert, OH · On-site
$18 - $22/hr
We are currently looking for a Night Shift Operator to support Renewable Chemical Plant in Van Wert, Ohio. This person is responsible for the operation of all equipment and all process controls ...
Nightshift Operator
Van Wert, OH · On-site
$18 - $22/hr
We are currently looking for a Night Shift Operator to support Renewable Chemical Plant in Van Wert, Ohio. This person is responsible for the operation of all equipment and all process controls ...
Operator | 2nd Shift
Saint Joe, IN · On-site
$50/hr
The Forming Operator is responsible for operating boltmakers to manufacture quality bolts and parts, performs set ups, change-overs, and completing machine adjustments using pneumatic tools and jib ...
Operator | 2nd Shift
Saint Joe, IN · On-site
$50/hr
The Forming Operator is responsible for operating boltmakers to manufacture quality bolts and parts, performs set ups, change-overs, and completing machine adjustments using pneumatic tools and jib ...
Switchboard Operator information
See Fort Wayne, IN salary details
$8.78 - $10.18
1% of jobs
$10.18 - $11.58
1% of jobs
$11.58 - $12.98
5% of jobs
$14.20 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.38
20% of jobs
The median wage is $15.51 / hr.
$14.38 - $15.78
28% of jobs
$15.78 - $17.18
13% of jobs
$17.89 is the 75th percentile. Wages above this are outliers.
$17.18 - $18.59
14% of jobs
$18.59 - $19.99
10% of jobs
$19.99 - $21.39
4% of jobs
$21.39 - $22.79
2% of jobs
$22.79 - $24.19
2% of jobs
$8
$16
$24
How much do switchboard operator jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for switchboard operator in Fort Wayne, IN is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.
What does a switchboard operator do?
A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.
What does a switchboard operator do?
A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.
What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?
To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.
What are some common challenges faced by switchboard operators and how can they be managed effectively?
Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.
What is the difference between Switchboard Operator vs Receptionist?
| Aspect | Switchboard Operator | Receptionist |
|---|---|---|
| Credentials | Minimal; often basic communication skills | Minimal; often basic communication skills |
| Work Environment | Call centers, hotels, hospitals | Office front desks, corporate buildings, clinics |
| Employer & Industry | Telecommunications, hospitality, healthcare | Corporate, healthcare, hospitality |
While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.
Do switchboard operators still exist?
Switchboard operators are now rare and mostly obsolete due to advances in automated telephone systems and digital communication technology. Some may still work in specialized or historical settings, but the role has largely been replaced by automated call routing and modern telephony systems.
More about Switchboard Operator jobs
What are the most commonly searched types of Switchboard Operator jobs in Fort Wayne, IN?
The most popular types of Switchboard Operator jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Switchboard Operator jobs?
Cities near Fort Wayne, IN with the most Switchboard Operator job openings:
Switchboard Operator
Fort Wayne, IN
Lutheran Hospital of Indiana •
Hospitals • 5 - 10K employees5,001 - 10,000 employees
6.5
Based on 40 frontline employees who took The Breakroom Quiz
719th of 1,064 rated hospitals
People enjoy working here
Recommended by students
Respectful managers
Good training
Uninterrupted breaks
$14.75 - $18.75/hr
Part-time
Posted 20 days ago
Job description
Job Description Job Summary
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions
- Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
- Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
- Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
- Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
- Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
- Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
- Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
- Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 0-2 years of experience in customer service, call center, or healthcare setting required
- 1-2 years of switchboard experience preferred
- Proficient in operating switchboard or telecommunications equipment.
- Excellent verbal communication and customer service skills.
- Ability to manage high call volumes in a calm and professional manner.
- Strong organizational skills with attention to detail.
- Capable of handling emergency communication processes effectively.
- Knowledge of hospital policies, codes, and procedures is a plus.
About Lutheran Hospital
Sourced by ZipRecruiter
Lutheran Hospital, based in Fort Wayne, Indiana, US, operates in the healthcare industry providing wide-ranging medical services to the community. Its official website can be found at lutheranhospital.com. Lutheran Hospital has a rich legacy of addressing the region's healthcare needs since its founding. The hospital is committed to delivering quality care and services across various departments such as emergency medicine, surgical services, cardiology, oncology, orthopedics, neurosciences, and women's health. An important aspect of their mission is to enhance the health status of the people they serve, delivered in a way which upholds their values of compassion, quality, justice, stewardship, and respect.
Industry
Hospitals
Company size
5,001 - 10,000 Employees
Headquarters location
Fort Wayne, IN, US
Year founded
1903
Website
What Lutheran Hospital (Fort Wayne) employees say
Pay
Benefits
Hours and flexibility
Workplace
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