ZipRecruiter

Log In

1

Switchboard Operator Jobs (NOW HIRING)

Lifepoint Health

Switchboard Operator

Sanford, NC

$10/hr

Switchboard Operator (PRN) Your experience matters: Central Carolina Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY

$27.15/hr

Overview Switchboard Operator Location: St. Joseph Hospital - A Member of Catholic Health Join St. Joseph Hospital , a proud member of Catholic Health, and play a vital role in creating a welcoming ...

UVA Health

Switchboard Operator

Manassas, VA

$15 - $19/hr

Switchboard Operator Job Code: TE5588 ABOUT US Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and Friday: 12pm-4pm We are welcoming a new era in healthcare where achieving good health is ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

URS Agents, LLC

Be Seen First

Switchboard Operator

Duluth, GA · On-site

$30K - $35K/yr

Switchboard Operator An established corporate legal service company, located in Duluth, Georgia, is seeking a Switchboard Operator. We are looking for a candidate who is interested in long-term ...

Highland Hospital

Switchboard Operator

Rochester, NY · On-site

$17.50 - $22.60/hr

Highland Hospital is seeking an experienced Switchboard Operator to join the team. This position answers the main line to Highland Hospital and directs all incoming calls. Hours are Saturday & Sunday ...

UVA Health

Switchboard Operator

Manassas, VA

$15 - $19/hr

Switchboard Operator Job Code: TE5588 ABOUT US Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and Wednesday: 3pm - 11pm We are welcoming a new era in healthcare where achieving good health is just ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY · On-site

$27.15/hr

Overview Switchboard Operator Location: St. Joseph Hospital - A Member of Catholic Health Join St. Joseph Hospital , a proud member of Catholic Health, and play a vital role in creating a welcoming ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

next page

Showing results 1-20

People also search for

All JobsSwitchboard Operator Jobs

Switchboard Operator information

See salary details

$8

$16

$24

How much do switchboard operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What Does a Switchboard Operator Do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

More about Switchboard Operator jobs
What cities are hiring for Switchboard Operator jobs? Cities with the most Switchboard Operator job openings:
What are the most commonly searched types of Switchboard Operator jobs? The most popular types of Switchboard Operator jobs are:
Who are the top companies hiring for Switchboard Operator jobs? The top employers for Switchboard Operator jobs are:
What states have the most Switchboard Operator jobs? States with the most job openings for Switchboard Operator jobs include:
What job categories do people searching Switchboard Operator jobs look for? The top searched job categories for Switchboard Operator jobs are:
What are popular job titles related to Switchboard Operator jobs? For Switchboard Operator jobs, the most frequently searched job titles are:
Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 89% Physical, 10% Hybrid, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

Apex Staffing, Inc.

Little Rock, AR

$17/hr

Other

Posted 29 days ago

Job description

Switchboard Operator
Little Rock, AR
Monday through Friday 8am-5pm
$17.00/hr Full-time, excellent benefits
Job responsibilities include:
  • Answer switchboard calls as soon as possible and direct those calls to the appropriate department
  • Take messages and ensure those messages are given to the appropriate contact
  • Communicate effectively and professionally with patients, external contacts and staff members

Required Experience:
  • Clinical experience is preferred, but not required
  • Knowledge of EPIC Electronic Medical Records software is preferred, but not required
  • General understanding of medical terminology

Apply