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Switchboard Operator Jobs (NOW HIRING)

Sodexo

Switchboard Operator

Lakewood, CO · On-site

$21/hr

Switchboard Operator Location: ST. ANTHONY HOSPITAL - 31704003 Workdays/shifts : Mornings and afternoon/evenings - varying days. More details will be provided during the interview process. Employment ...

Mayo Clinic

Switchboard Operator

Mankato, MN · On-site

$20 - $26.44/hr

The Switchboard Operator needs to clearly speak, write, and understand the English language as well as be understood while speaking the English Language. Exemption Status Nonexempt Compensation ...

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI

$13.75 - $17.50/hr

Previous experience/training as a Switchboard Operator Clerical skills Computer training - Microsoft Office application Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional ...

Urology Specialists

Switchboard Operator

Charlotte, NC · On-site

$19 - $23/hr

Position Summary We are seeking a Switchboard Operator to join our expanding clinical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a ...

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Urology Specialists

Switchboard Operator

Greensboro, NC · On-site

$19 - $23/hr

Position Summary We are seeking a Switchboard Operator to join our expanding clinical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a ...

Eye Consultants of Atlanta

Switchboard Operator

Atlanta, GA · On-site

$14.25 - $18/hr

Switchboard Operator EEOC: Administrative Support Status: Non-Exempt Department: Business Operations Position Overview: The primary duties of a switchboard operator include answering telephone calls ...

Lifepoint Health

Switchboard Operator - PRN

Sylva, NC · On-site

$10/hr

As a Switchboard Operator , you will manage a high volume of incoming calls, emergency alerts, and communication requests while maintaining professionalism, accuracy, and strict adherence to HIPAA ...

Pennsylvania Medicine

Switchboard Operator

Doylestown, PA · On-site

$14.75 - $18.50/hr

The Switchboard Operator runs the telephone system console to facilitate communication. Promotes a positive image of Penn Medicine/Lancaster General Health and provides quality service to all ...

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Switchboard Operator information

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$8

$16

$24

How much do switchboard operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help operators manage high call volumes and diverse inquiries. These abilities ensure efficient communication flow and a positive experience for callers and staff.

What are some common challenges faced by switchboard operators and how can they be managed effectively?

Switchboard operators often manage a high volume of calls and must handle multiple tasks simultaneously, such as transferring calls, taking messages, and providing information. One common challenge is maintaining focus and composure during busy periods or when dealing with difficult callers. Effective time management, strong communication skills, and familiarity with the organization's directory can help operators respond efficiently. Additionally, teamwork and clear protocols ensure smooth coordination with other departments, making the role more manageable and rewarding.

What is the difference between Switchboard Operator vs Receptionist?

AspectSwitchboard OperatorReceptionist
CredentialsMinimal; often basic communication skillsMinimal; often basic communication skills
Work EnvironmentCall centers, hotels, hospitalsOffice front desks, corporate buildings, clinics
Employer & IndustryTelecommunications, hospitality, healthcareCorporate, healthcare, hospitality

While both roles involve communication and customer service, a Switchboard Operator primarily manages incoming calls and directs them within organizations like hospitals or hotels. A Receptionist handles visitor interactions, administrative tasks, and front desk duties. The roles overlap in communication skills but differ in focus and responsibilities.

What Does a Switchboard Operator Do?

A switchboard operator answers the phone and directs calls at an organization. They are often trained to answer general, company-related questions from incoming callers. Switchboard operators are usually the first point of contact at a sizable corporation and are expected to transfer calls to the appropriate department or individual in a polite and timely manner. A switchboard operator’s primary job description consists of answering and transferring calls, though they may have many other job duties as well. They are trusted with numerous phone lines and extensions and are instructed to keep a detailed record of all incoming and transferred call information. Switchboard operators may be called upon to perform clerical and administrative tasks or even receptionist duties, such as checking in clients for appointments. In hospital settings, switchboard operators are required to learn the use of pager systems to alert doctors of incoming messages. They may also be asked to register patients into facility rooms before an examination. In some cases, switchboard operators are even required to act as emergency first responders and direct urgent medical or safety-related calls to the appropriate party.

What does a Switchboard Operator do?

A Switchboard Operator is responsible for managing incoming and outgoing calls in an organization, often using a telephone switchboard or computer system. They answer calls, direct them to the appropriate departments or individuals, and may also take messages, provide information, or handle basic customer service inquiries. Switchboard Operators play a key role in ensuring effective communication within businesses, hospitals, hotels, or other institutions. Strong communication skills and the ability to multitask are essential for this position.
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Switchboard Operator jobs near you
Infographic showing various Switchboard Operator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

Sodexo

Lakewood, CO • On-site

$21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Sodexo rating

6.3

Company rating: 6.3 out of 10

Based on 1,121 frontline employees who took The Breakroom Quiz

303rd of 442 rated business services

Job description

Switchboard Operator


Location: ST. ANTHONY HOSPITAL - 31704003

Workdays/shifts: Mornings and afternoon/evenings - varying days. More details will be provided during the interview process.

Employment Type: Full-time

Pay Range: $21.00 per hour - $21.00 per hour


Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. 

What You’ll Do: As a Switchboard Operator at Sodexo, you are adaptable team players and message multitaskers. Efficiency and calm in hectic environments is critical to being a support to your team and clients. You may work in any type of location on client premises. This individual, often the initial contact for the facility or department


Responsibilities include:

  • Operate a telephone console or switchboard to route incoming calls to the appropriate party. 
  • Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution
  • May perform additional clerical duties
  • Attends work and shows for scheduled shift on time with satisfactory regularity
  • Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.


What You Bring:

  • Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
  • High School diploma, GED or equivalent experience.


Link to full Job description 


What We Offer:

  • Flexible and supportive work environment, so you can be home for life’s important moments.
  • Access to ongoing training/development and advancement opportunities to turn your job into a career
  • Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. 
  • In addition to Sodexo’s standard, some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. 


Link to benefits summary


Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo’s benefit offerings during the interview process. 


Who we are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 


Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form. 

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