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Night Switchboard Operator Jobs (NOW HIRING)

UVA Health

Switchboard Operator

Manassas, VA · On-site

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and ... Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear ...

UVA Health

Switchboard Operator

Manassas, VA · On-site

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and ... Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear ...

Mayo Clinic

Switchboard Operator

Mankato, MN · On-site

$20 - $26.44/hr

The Switchboard Operator needs to clearly speak, write, and understand the English language as well ... Weekday Evening: $1.30 Weekday Night: $1.90 Benefits Eligible Yes Schedule Full Time Hours/Pay ...

Brownhealth

SAH Switchboard Operator

Fall River, MA

$17.33 - $25.26/hr

Ability to operate multiple position telephone switchboard and perform miscellaneous communications ... Night Driving Required: No Union: 1199 Seiu United Healthcare Workers East

Genesis HealthCare

$15 - $19/hr

Night Shift (United States of America) Scheduled Weekly Hours: 20 Department: Switchboard Communication Center Overview of Position: Performs accurate high-quality liaison services, direction and ...

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Night Switchboard Operator information

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How much do night switchboard operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for night switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are night switchboard operators?

Night switchboard operators are professionals who manage and direct telephone calls during nighttime hours, often in settings like hotels, hospitals, or large businesses. They are responsible for answering incoming calls, transferring calls to the appropriate departments or individuals, taking messages, and sometimes handling emergency communications. In addition to call management, they may perform basic administrative duties and ensure the smooth operation of communication services outside of regular business hours. Their role is crucial for maintaining effective communication and providing support during the night shift.

What is the difference between Night Switchboard Operator vs Night Receptionist?

AspectNight Switchboard OperatorNight Receptionist
CredentialsBasic communication skills, sometimes a high school diplomaCustomer service skills, high school diploma often required
Work EnvironmentHotel, hospital, or corporate switchboardHotel front desk, healthcare facilities, or office reception
Employer & IndustryHotels, hospitals, large organizationsHotels, clinics, corporate offices
Primary DutiesAnswering calls, routing calls, managing switchboard systemsGreeting visitors, answering phones, administrative tasks

While both roles involve communication and customer interaction, the Night Switchboard Operator primarily manages phone systems and call routing, whereas the Night Receptionist handles visitor interactions and administrative duties. The roles often overlap in hospitality and healthcare settings, but their core responsibilities differ.

What are some common challenges faced by Night Switchboard Operators, and how can they be effectively managed?

Night Switchboard Operators often encounter unique challenges such as managing a high volume of calls during emergencies, maintaining alertness during overnight shifts, and handling requests from multiple departments with limited on-site supervision. Effective time management, strong communication skills, and familiarity with emergency protocols are essential for success in this role. Building rapport with night staff and staying organized help operators respond efficiently, ensuring smooth communication throughout the facility during the quieter hours.

What are the key skills and qualifications needed to thrive as a Night Switchboard Operator, and why are they important?

To thrive as a Night Switchboard Operator, you need excellent telephone etiquette, multitasking abilities, and a high school diploma or equivalent. Familiarity with switchboard systems, call-routing software, and basic computer applications is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help operators handle high call volumes and emergencies effectively. These skills ensure efficient communication, quick response times, and a positive experience for callers during overnight hours.
More about Night Switchboard Operator jobs
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What are the most commonly searched types of Switchboard Operator jobs? The most popular types of Switchboard Operator jobs are:
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Night Switchboard Operator jobs near you
Infographic showing various Night Switchboard Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 5% Contract, and 2% Nights. Highlights an 100% Physical job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

UVA Health Northern VA & Culpeper

Manassas, VA • On-site

$16 - $21.65/hr

Full-time

Re-posted 16 days ago

Job description


Switchboard Operator
Job Code: TE5588
Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and Wednesday: 3pm - 11pm
ABOUT US
We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.
JOB TYPE
Classification: Non Exempt
Supervises Positions:
JOB SUMMARY
Operates computerized switchboard console, monitors fire panel, and implements all emergency procedures.
QUALIFICATIONS
Education: High School Diploma or GED required.
Experience: Minimum of 1 year of experience as switchboard operator preferred. Refer to the Life Support Training Policy for additional details.
Licensure: N/A
Additional Skills/Requirements Required: Must be able to communicate effectively with people of diverse backgrounds and all levels of authority. Ability to maintain confidentiality. Must be flexible and able to respond to changing priorities in a fast-paced environment. Manual dexterity necessary to operate computerized switchboard console and keyboard. Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear, pleasant, and professional telephone voice and manner. Ability to hear and understand phone calls.
Additional Skills/Requirements Preferred: N/A
Competencies
  • Communication: Communicates effectively with people of diverse backgrounds and all levels of authority.
    • Provides communication and updates to patients and guests and ensures their needs are being met, when applicable.
    • Responds quickly and properly to irregular and emergency situations.

The incumbent may be asked to perform additional duties as assigned.
PHYSICAL DEMANDS
Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.
OTHER
  • May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes
  • On call responsibilities as directed: Yes
  • Ability to travel between campus buildings, remote facilities, and out of town as needed: No

The base compensation range for this role is $16.00 - $21.65 hourly.
Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.

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