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Night Switchboard Operator Jobs (NOW HIRING)

Lifepoint Health

Switchboard Operator

Hickory, NC · On-site

$10/hr

The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes ... Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel ...

UVA Health

Switchboard Operator

Manassas, VA · On-site

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and ... Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear ...

UVA Health

Switchboard Operator

Manassas, VA

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and ... Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear ...

Lifepoint Health

Switchboard Operator

Gallatin, TN · On-site

$14 - $17.75/hr

The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes ... Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel ...

Mayo Clinic

Switchboard Operator

Mankato, MN · On-site

$20 - $26.44/hr

The Switchboard Operator needs to clearly speak, write, and understand the English language as well ... Weekday Evening: $1.30 Weekday Night: $1.90 Benefits Eligible Yes Schedule Full Time Hours/Pay ...

Brownhealth

MH Switchboard Operator

Taunton, MA

$17.33 - $25.26/hr

Opens/closes switchboard following standard procedure.Screens all calls and following clinic ... Night Driving Required: No Union: 1199 Seiu United Healthcare Workers East

Brownhealth

SAH Switchboard Operator

Fall River, MA

$17.33 - $25.26/hr

Ability to operate multiple position telephone switchboard and perform miscellaneous communications ... Night Driving Required: No Union: 1199 Seiu United Healthcare Workers East

Genesis HealthCare

$15 - $19/hr

Night Shift (United States of America) Scheduled Weekly Hours: 20 Department: Switchboard Communication Center Overview of Position: Performs accurate high-quality liaison services, direction and ...

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Night Switchboard Operator information

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How much do night switchboard operator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for night switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are night switchboard operators?

Night switchboard operators are professionals who manage and direct telephone calls during nighttime hours, often in settings like hotels, hospitals, or large businesses. They are responsible for answering incoming calls, transferring calls to the appropriate departments or individuals, taking messages, and sometimes handling emergency communications. In addition to call management, they may perform basic administrative duties and ensure the smooth operation of communication services outside of regular business hours. Their role is crucial for maintaining effective communication and providing support during the night shift.

What is the difference between Night Switchboard Operator vs Night Receptionist?

AspectNight Switchboard OperatorNight Receptionist
CredentialsBasic communication skills, sometimes a high school diplomaCustomer service skills, high school diploma often required
Work EnvironmentHotel, hospital, or corporate switchboardHotel front desk, healthcare facilities, or office reception
Employer & IndustryHotels, hospitals, large organizationsHotels, clinics, corporate offices
Primary DutiesAnswering calls, routing calls, managing switchboard systemsGreeting visitors, answering phones, administrative tasks

While both roles involve communication and customer interaction, the Night Switchboard Operator primarily manages phone systems and call routing, whereas the Night Receptionist handles visitor interactions and administrative duties. The roles often overlap in hospitality and healthcare settings, but their core responsibilities differ.

What are some common challenges faced by Night Switchboard Operators, and how can they be effectively managed?

Night Switchboard Operators often encounter unique challenges such as managing a high volume of calls during emergencies, maintaining alertness during overnight shifts, and handling requests from multiple departments with limited on-site supervision. Effective time management, strong communication skills, and familiarity with emergency protocols are essential for success in this role. Building rapport with night staff and staying organized help operators respond efficiently, ensuring smooth communication throughout the facility during the quieter hours.

What are the key skills and qualifications needed to thrive as a Night Switchboard Operator, and why are they important?

To thrive as a Night Switchboard Operator, you need excellent telephone etiquette, multitasking abilities, and a high school diploma or equivalent. Familiarity with switchboard systems, call-routing software, and basic computer applications is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help operators handle high call volumes and emergencies effectively. These skills ensure efficient communication, quick response times, and a positive experience for callers during overnight hours.
More about Night Switchboard Operator jobs
What cities are hiring for Night Switchboard Operator jobs? Cities with the most Night Switchboard Operator job openings:
What are the most commonly searched types of Switchboard Operator jobs? The most popular types of Switchboard Operator jobs are:
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What job categories do people searching Night Switchboard Operator jobs look for? The top searched job categories for Night Switchboard Operator jobs are:
Night Switchboard Operator jobs near you
Infographic showing various Night Switchboard Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, 6% Contract, and 2% Nights. Highlights an 100% Physical job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

Lifepoint Health

Hickory, NC • On-site

$10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

LifePoint Health rating

6.0

Company rating: 6.0 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

746th of 885 rated healthcare providers

Job description

Schedule:

Sundays:  9am to 9pm
Tuesdays:  11am to 9pm
Wednesdays:  7am to 6pm
 

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

How you'll contribute:

The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files.
Reports to: Director, Health Information Management

A Switchboard Operator who excels in this role:

  • Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.

  • Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants.

  • Handles all intercom paging and general information from in-house and outside calling parties.

  • Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home.

  • Keep all pertinent information on the bulletin board and disaster policies and procedures updated. 

  • Stay abreast of all changes which apply to switchboard

    What we offer:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

Qualifications and requirements:

Applicants should have high school diploma or equivalent. Associate's degree is preferred. 

Additional requirements include:

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.  

Must be able to work in a stressful environment and take appropriate action.

"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment."

What LifePoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

Social media

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