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Pbx Operator Switchboard Operator Jobs in Georgia

Piedmont Healthcare Inc.

PBX Operator

Conyers, GA · On-site

OverviewOperates multiple-call telephone switchboard system; provides routine information as needed ... Diploma or General Education Degree (GED) Required Work Experience * 1 year PBX experience ...

Piedmont Healthcare Inc.

PBX Operator

Conyers, GA · On-site

Operates multiple-call telephone switchboard system; provides routine information as needed and ... Diploma or General Education Degree (GED) Required Work Experience * 1 year PBX experience ...

New

Piedmont Healthcare Inc.

PBX Operator

Conyers, GA · On-site

Overview Operates multiple-call telephone switchboard system; provides routine information as ... Diploma or General Education Degree (GED) Required Work Experience * 1 year PBX experience ...

Shepherd Center

PBX Operator

Atlanta, GA · On-site

The PBX Operator is a highly interactive role, answering and directing calls and providing information to the outside community as well as internal patients, visitors, and staff. This role also ...

Shepherd Center

PBX Operator

Atlanta, GA · On-site

The PBX Operator is a highly interactive role, answering and directing calls and providing information to the outside community as well as internal patients, visitors, and staff. This role also ...

Shepherd Center

PBX Operator

Atlanta, GA · On-site

The PBX Operator is a highly interactive role, answering and directing calls and providing information to the outside community as well as internal patients, visitors, and staff. This role also ...

HEI Hotels and Resorts

PBX Operator

Atlanta, GA · On-site

About Us Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

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Pbx Operator Switchboard Operator information

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How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for pbx operator switchboard operator in Georgia is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Georgia?

For Pbx Operator Switchboard Operator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Georgia look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Georgia are:

What cities in Georgia are hiring for Pbx Operator Switchboard Operator jobs?

Cities in Georgia with the most Pbx Operator Switchboard Operator job openings:

Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Georgia as of August 2026, with employment types broken down into 11% As Needed, 66% Full Time, 17% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $32,071 per year, or $15.4 per hour.

PBX Operator - Midtown

Columbus, GA • On-site

Piedmont Healthcare Inc.
Health Care and Social Assistance • 10K+ employees

7.1

Company rating: 7.1 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

379th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Piedmont Healthcare Inc.external

Full-time

Re-posted 5 days ago

Job description

Overview
Title: PBX Operator
Shift: Variable
Location: Columbus, Georgia
Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Responsibilities
Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies.
Qualifications
Education
  • H.S. Diploma or General Education Degree (GED) Required

Work Experience
  • 1 year PBX experience Preferred
  • Experience working in a healthcare setting Preferred

Licenses and Certifications
  • None Required

Business Unit : Company Name
Piedmont Columbus Midtown

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