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Pbx Operator Switchboard Operator Jobs in Georgia

Piedmont Healthcare

Lead PBX Operator

Snellville, GA · On-site

Operates multiple-call telephone switchboard system; provides routine information as needed and ... Serves as a resource including training of other PBX Operators. Assists as needed in establishing ...

Piedmont Healthcare Inc.

PBX Operator

Cartersville, GA · On-site

OverviewOperates multiple-call telephone switchboard system; provides routine information as needed ... Diploma or General Education Degree (GED) Required Work Experience * 1 year PBX experience ...

Hyatt

PBX - Telephone Operator

Savannah, GA · On-site

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. This Candidate may also ...

AdventHealth

PRN PBX Operator Redmond

Rome, GA · On-site

$14.31 - $21.46/hr

Work Experience: * 1+ experience in switchboard operations. [Required] Additional Information: Licenses and Certifications: Pay Range: $14.31 - $21.46 This facility is an equal opportunity employer ...

AdventHealth

PRN PBX Operator Redmond

Rome, GA · On-site

$14.31 - $21.46/hr

Work Experience: * 1+ experience in switchboard operations. [Required] Additional Information: Licenses and Certifications: Pay Range: $14.31 - $21.46 This facility is an equal opportunity employer ...

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All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Georgia

Pbx Operator Switchboard Operator information

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How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for pbx operator switchboard operator in Georgia is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
What are popular job titles related to Pbx Operator Switchboard Operator jobs in Georgia? For Pbx Operator Switchboard Operator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Pbx Operator Switchboard Operator jobs in Georgia look for? The top searched job categories for Pbx Operator Switchboard Operator jobs in Georgia are:
What cities in Georgia are hiring for Pbx Operator Switchboard Operator jobs? Cities in Georgia with the most Pbx Operator Switchboard Operator job openings:
Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Georgia as of August 2026, with employment types broken down into 11% As Needed, 66% Full Time, 17% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $32,071 per year, or $15.4 per hour.

Lead PBX Operator

Piedmont Healthcare Inc.

Snellville, GA

Full-time

Posted 6 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 465 frontline employees who took The Breakroom Quiz

377th of 887 rated healthcare providers

Job description

Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.
Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.
Education
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year PBX experience Required

  • Experience working in a healthcare setting Preferred

  • Supervisory experience Preferred
Licenses and Certifications
  • None Required

Eastside Medical Center

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